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kaisa
Premium
join:2002-08-20
Glen Ellyn, IL
clubs:
·Comcast

Dell 700m power jack

So...I damaged my power jack. The laptop fell on to the floor resulting in some now broken solder points. I am trying to get help through dell support, but it isn't going well. (My great warranty expired last month. I never even got to use it!)

Basically I'm looking for part number C3485-1. It houses the S-Video/Power/Modem/Network jacks and connects via a plug directly into the motherboard. I'm wondering if anyone has an idea on where I could buy this part.

Some ideas I've come up with:
Dell
Ebay, maybe buy a broken 700m

If anyone has a good website that might be able to just get me this part that would be very helpful.

P.S. As I finished writing this, Dell transferred me to never-never land and dropped my call. I love them


kaisa
Premium
join:2002-08-20
Glen Ellyn, IL
clubs:
I did more searching. Looks like I may be out of luck on just buying the whole part. I'm not a soldering pro by any means...I'd rather not solder a new jack on.

Maybe I'll look for a third-party repair shop.


Tursiops_G
Technoid
Premium,MVM
join:2002-02-06
Norwalk, CT
clubs:
·Optimum Online


edit:
October 25th, @05:53PM

Here's one that I found on GOOGLE... »www.impactcomputers.com/c3485-1.html

It's a bit pricey, though if you take into account the cost of Labor to have a Shop fix it, it may be worth it...

-Tursiops_G.
--
If You're Unsure, "RTFM"... If You're SURE, "RTFM" Anyway.


eXodus
Premium
join:2005-08-04
Rockaway, NJ


edit:
October 25th, @05:57PM

reply to kaisa
Why don't you try to resolder the 'points' back together?

I have done this with success, recently actually. I'm by no means a soldering expert or close it it! Just a steady hand and a little drop of solder.

Of course I don't know the extent of the damage if mentioned above is even possible.

Edit: After looking at the part it does look like a hard fix to replace the individual dc connector.

Sorry, the best I could do was find the actual DC connector on ebay »cgi.ebay.com/OEM-DC-JACK-POWER-C···0%3A1318 which would be a cheap fix, maybe if you have a friend of a local shop that can solder that new part on, rather then spending 140 dollars for a new board.
--
-eXodus


PeteC2
Ballad Of A Thin Man
Premium,MVM
join:2002-01-20
Bristol, CT
clubs:
·AT&T Yahoo

reply to Tursiops_G
said by Tursiops_G See Profile :

Here's one that I found on GOOGLE... »www.impactcomputers.com/c3485-1.html

It's a bit pricey, though...

-Tursiops_G.
Yikes! That sure is a bit pricey! I see a place that says that they can repair the part for $109.00...whew! It may be worth the effort to check it out and see if you can repair it. Not a bad idea to search out a borked 700m...as long as that isn't the reason it's down!
--
...something is happening here but you don't know what it is...do you, Mr. Jones?


Tursiops_G
Technoid
Premium,MVM
join:2002-02-06
Norwalk, CT
clubs:
Danged Edit Collisions...


PeteC2
Ballad Of A Thin Man
Premium,MVM
join:2002-01-20
Bristol, CT
clubs:
·AT&T Yahoo

reply to eXodus
said by eXodus See Profile :

Sorry, the best I could do was find the actual DC connector on ebay »cgi.ebay.com/OEM-DC-JACK-POWER-C···0%3A1318 which would be a cheap fix, maybe if you have a friend of a local shop that can solder that new part on, rather then spending 140 dollars for a new board.
Not a bad alternative, if that is the only part of the C3485-1 that sustained damage.
--
...something is happening here but you don't know what it is...do you, Mr. Jones?


kaisa
Premium
join:2002-08-20
Glen Ellyn, IL
clubs:
·Comcast

reply to kaisa
Great replies, thanks for the brainstorming.

I suppose I was hoping for the quick and easy out just getting this new module for the mobo, rather than breaking out the soldering iron.

I figured that since it was modular and relatively easy to replace, that there would be a market for people that broke their power jacks such as I have.

I cleaned out the solder points and I suppose its do-able. Darn.


eXodus
Premium
join:2005-08-04
Rockaway, NJ
Best of luck to ya, let us know how you make out.
--
-eXodus


kaisa
Premium
join:2002-08-20
Glen Ellyn, IL
clubs:
·Comcast

reply to kaisa
The laptop is now fixed. I found a guy who could take care of it quickly. All that needed replacing was the DC power jack...but I think I may have dodged a bullet here.

For future people who find this thread via searches:
The center pin on the back of the jack is crucial for the laptop to function normally. Apparently there is a layer between the top and bottom of the circuit board that handles this center pin connection. If this does not get connected properly you're looking at the laptop functioning only on DC power. The laptop would be unable to charge the battery, but would still work when plugged in.

Thanks for the help everyone.

sfpcservice2

join:2007-03-26

reply to kaisa
Here is a link to our site with a pinout of this jack and an explanation of the center pin mentioned above:

»www.notebookpowerjacks.com and click on the "Pinout" Link.

Without this center pin, your laptop may work but not charge or may not work at all, depending on models and BIOS versions.

Rob


psafux
Got Grep?
VIP
join:2005-11-10
Rochester, MN

reply to kaisa
»www.laptopjacks.com/view_part/De···500.html

$40 + shipping for the jack.

they are a good vendor.
--
Yes. the cat in my avatar is indeed mine.
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