PX Eliezer
Premium
join:2008-08-09
New Jersey | reply to Yippz Voip
Re: [Other] Flat rate US calls
How is this provider working out for people?
I don't see any posts lately from management. Just curious. |
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atrevete
join:2008-02-24
| said by PX Eliezer  :How is this provider working out for people? I don't see any posts lately from management. Just curious. I've made a dozen and a half calls using a PAP2v1, and I've had no problems.
I'm very pleased with the service and audio quality so far, and I plan to buy
additional time from FaktorTel when I use up my 50 free calls. |
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Yippz Voip
join:2005-05-04
Atlanta, GA
| reply to PX Eliezer
Just got an email from Chris about their service. He asked me to post it here to update the thread.
BTW, just tried send a fax using the beta account -- flawless.
Here's his reply:
My appologies about the delayed reply, we've been steadily updating the site over the last few weeks to coincide with some of the more popular packages available in the US as well doing a major upgrade to our Aussie network and inital start to our european network.
I'm glad the US service has been great, we've really been working on making sure it's rock solid.
In regards to your questions, i've answered them below:
- All DID's have individual included minutes, these should be shown in the interface within the next week. Generally speaking however there is a 3000 minute limit on them for "unlimited packages". International DID's may vary slightly.
- The $0 package may be coming back. We're currently discussing it's viability in the US at the moment. The general consensus is to bring it back but we're not sure quite yet.
- There is a fault in the DID list at the moment which is causing a double up of destinations and is breaking some countires. This should be fixed in the next week as well. |
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slow mo
join:2002-03-19
USA
| quote:
Acceptable Use
1. We have the right to suspend or discontinue service generally, or to disconnect your service, at any time. In addition we reserve the right to immediately disconnect your service at any time without notice.
2. Acceptable use of Unlimited packages is limited to.
a - 3000 minutes Inbound and Outbound for Residential unlimited packages. Inbound and outbound minutes are added together to form total minutes used.
b - 5000 minutes Inbound and Outbound for Business unlimited packages. Inbound and outbound minutes are added together to form total minutes used.
3. In the event an unlimited account exeeds acceptable usage as descibed in items 2(a) and 2(b) FaktorTel reserves the right to disconnect the customer.
So the 3000 min/mo is for the total of incoming and outgoing. Not exactly measure up to some other providers. |
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nitzan
Premium,VIP
join:2008-02-27
 ·ViaTalk
 ·Comcast
| said by slow mo :So the 3000 min/mo is for the total of incoming and outgoing. Not exactly measure up to some other providers. Almost all providers measure both incoming and outgoing towards their limits. There are very few providers that don't. This is not a plug, but to be honest I don't know of any company that doesn't measure incoming towards the magic limit expect for, well, my own. 
--
Nitzan Kon, CEO
Future Nine Corporation |
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Test99
Premium
join:2003-04-24
San Jose, CA
 ·DSL EXTREME
·InPhonex
| said by nitzan :This is not a plug  |
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soitgoes2
Premium
join:2005-01-14
·Future Nine Corpor..
| reply to nitzan
said by nitzan :said by slow mo :So the 3000 min/mo is for the total of incoming and outgoing. Not exactly measure up to some other providers. Almost all providers measure both incoming and outgoing towards their limits. There are very few providers that don't. This is not a plug, but to be honest I don't know of any company that doesn't measure incoming towards the magic limit expect for, well, my own. phonepower.com
vonage.com
probably others. |
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slow mo
join:2002-03-19
USA
| reply to nitzan
said by nitzan :said by slow mo :So the 3000 min/mo is for the total of incoming and outgoing. Not exactly measure up to some other providers. Almost all providers measure both incoming and outgoing towards their limits. There are very few providers that don't. This is not a plug, but to be honest I don't know of any company that doesn't measure incoming towards the magic limit expect for, well, my own. Lingo.com (5000 outgoing/mo + not measured incoming) |
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nitzan
Premium,VIP
join:2008-02-27 | reply to soitgoes2
Could be wrong, but I'm pretty sure Vonage measures both. Rule-of-thumb: unless it is specifically mentioned that a VSP measures only outgoing (in their TOS for example) then they measure both. |
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nitzan
Premium,VIP
join:2008-02-27
·ViaTalk
·Comcast
| reply to slow mo
said by slow mo :Lingo.com (5000 outgoing/mo + not measured incoming) Lingo deems the usage of 5,000 or more minutes per month in violation of this Section III(F), and shall subject Customer to the immediate suspension and/or termination of the Service. Seems like they measure both to me. Where did you see that they measure only outgoing? |
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slow mo
join:2002-03-19
USA
| said by nitzan :said by slow mo :Lingo.com (5000 outgoing/mo + not measured incoming) Lingo deems the usage of 5,000 or more minutes per month in violation of this Section III(F), and shall subject Customer to the immediate suspension and/or termination of the Service. Seems like they measure both to me. Where did you see that they measure only outgoing? I have Lingo. In the web management, it tells how many outgoing minutes are used in real time. It resets every month. At one time or another, I had 3500 outgoing minutes in a month.
P.S. The minutes include free W. Europen calls. |
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glc650
join:2000-11-19 | reply to ccowling
Anyone else still getting billed for toll-free calls? |
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wcweaver
Premium
join:2002-02-22
Fort Myers, FL
clubs:
·Future Nine Corpor..
·Comcast
·Embarq
| reply to ccowling
Sign Up Info
Chris
I have figured out how to sign up and received an e-mail with a user name and password. However when I get to the page "Your account details have been processed, press "Next >>" To continue to Step 2 of the sign up process." NEXT, I HAVE TO DISABLE my Lavasoft. I get the following message: You are not authorized to access this page. If you are the owner of this copy of vspPanel please make sure your signup page is listed as an allowed source in the customer signup settings menu.Your allowed source should be the full web path to your signup page:
I guess I will have to go into my firewall and turn on or off some setting. I like this firewall but it a little contrary.
Also my wife will not go for this if our current number cannot be ported sometime in the near future.
Is the number porting available now for 239-225-xxx (Florida).
It also appears that I have to sign up and then go to some members panel to port my number. Do I get a temporary number to use until the porting is accomplished.
Also, Can I sign up, for maybe a monthly account and then switch to the yearly plan before I request porting.
Thank you for all your help. Your company is looking good and on their way to be an excellent provider here in the U.S.
Thanks in advance for any help
Bill |
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wcweaver
Premium
join:2002-02-22
Fort Myers, FL
clubs:
·Future Nine Corpor..
·Comcast
·Embarq
2 edits | Well. I am signed up and spent an almost an hour on the phone.
Good employee Sebastian was his name I think. He went through all the settings.
No Joy Though. Unable to get the PAP to connect.
I am using a Linksys WRK54G router and following the Linksys factory instructions on hooking up a Linksys PAP2-NA behind the Linksys router.
All settings appear to be correct but the PAP will not connect.
I dial ****110# and I get 192.168.1.101 as an IP
All I get is two blue lights. No Line 1 light and not connected no dialtone..
The PAP setup page show Can't connect to login server.
The user name and password are correct.
Any help or suggestions?
Frustration time setting in and I am about to give up.
Any help would be appreciated. I sent an e-mail to support@faktortel.com.
See what happens
Bill |
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Test99
Premium
join:2003-04-24
San Jose, CA | The standard question: have you tried connecting the adapter directly to the modem (to find out if the problem is related to the router)? |
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wcweaver
Premium
join:2002-02-22
Fort Myers, FL
clubs:
·Future Nine Corpor..
·Comcast
·Embarq
|  reply to wcweaver
Facktor is great service!
Signed up and the service is great. The technical support was great especially Michael.
Had trouble getting a dial tone with manual configuration, however, on one of the sign up pages there is a configure your device arrow. One click and in a couple of minutes I had a dial tone and all is well.
Sound quality is great.
Now, if Chris can get number porting accomplished, I will be dropping Embarq in a heartbeat. My phone number outbound caller ID shows my phone is in Lehigh Acres and not Fort Myers. I tried two others and got Bonita Springs and Marco Island. None listed as Fort Myers DIDs actually display Fort Myers, not a big deal though.
Merry Christmas to the guys and gals "down under".  |
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usa2k
Please PRAY for Rebekah
Premium,MVM
join:2003-01-26
Canton, MI
clubs:
·VOIPo
·WOW Internet and C..
·Broadvox Direct
|  Re: Factortel is great service!
»www.telcodata.us/telcodata/telco and 1st 6 digits, you can narrow down your rate center. That is what Factortel would need presence in.
»www.faktortel.com is tricky to spell! |
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N9MD
Premium
join:2005-10-08
Wayne, NJ
·VOIPo
·ViaTalk
·PHONE POWER
·Callcentric
| reply to ccowling
Re: Stale Copyright Notice Date
Just out of curiosity, in looking over the FaktorTel website, I noted Copyright © 2005 at the bottom of each page. I have always felt that an “old” copyright notice date on a website suggests the company may be inactive or out of business, since the appearance is that the site is not being regularly updated.
Here's an alphabetical listing of a bunch of VoIP provider sites:
AxVoice 2008
BroadVoice 2003-2008
CallCentric 2008
CallWithUs 2006-2008
FaktorTel 2005
Gizmo5 none shown
IpKall 2003-2006 (site has not been change in several years)
FreeDigits 2005-2008
Future-Nine 2008
Packet8 2008
PhonePower 2008
QuantumVoice 2001-2008
StanaPhone 2007 (prophetic)
TeleBlend 2008
ViaTalk none shown
VoicePulse 2008
VoiceStick 2003-2008
Voip.com 2008
Voip.ms 2007
VOIPo 2008
Vonage 2001-2008
Vonics 2004 (predicted)
ZingoTel 2008 (amazing)
Lest anyone considers my thinking off base, here’s a representative list of website copyright notice dates for some major US corporations, all of which have had internet sites for many years:
Verizon 2008
GM 2008
United Technologies 2008
Dunkin Donuts 2008 (my favorite)
Does anyone else put stock in the currency of a company’s website copyright notice date when considering the service or product? |
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ccowling
join:2007-11-14
| reply to ccowling
Re: [Other] Flat rate US calls
Thanks for the positive feedback. 2009 is the start of quite a large presence for us in the US as well as the UK (and of course Australia where we already represent a large part of the VOIP marketplace). Every comment helps, good, bad or best of all constructive.
In regards to the 2005 copyright, thats actually when the "footer.shtml" was last updated I believe. Although for sake of argument we can always just put a bit of PHP code in it to update it each year. Thats probably what the "most up to date" sites actually use. Now that it's been mentioned you should see it change on our site just after the holidays.
Merry Christmas everyone!
(It's boxing day here already.. *insert evil laugh here*)
Chris. |
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N9MD
Premium
join:2005-10-08
Wayne, NJ
·VOIPo
·ViaTalk
·PHONE POWER
·Callcentric
| said by ccowling :... In regards to the 2005 copyright ... you should see it change on our site just after the holidays. I suspected you would!
But make sure it says "2009" --- which I know it will in view of the update to an "automated year app". |
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