Xtort
join:2001-07-28
Edmonton, AB
edit:
October 11th, @11:07PM
| Either it's ignorance or lack of punctuation.
I don't think your complaint has any relevance to how Telus does business. If you have been with Telus for over 6 months, you will be charged $45 to $50 like everyone else if you are using their Extreme service.
The people being charged $35 are on the 6 month promotion before the $50 charge comes into effect. Telus doesn't owe you a refund at all if you have been using their services for over 6 months and just got off the promotion. Get use to it, this goes for anyone that uses their services.
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GA-X38-DQ6 / Q9450 @ 3.52 / 4GB Mushkin Black PC2-6400 / 9800 GX2 / Ubuntu 8.04 LTS AMD64 |
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zod5000
join:2003-10-21
Edmonton, AB
 ·TELUS
·TekSavvy Solutions..
| said by Xtort  :I don't think your complaint has any relevance to how Telus does business. If you have been with Telus for over 6 months, you will be charged $45 to $50 like everyone else if you are using their Extreme service. The people being charged $35 are on the 6 month promotion before the $50 charge comes into effect. Telus doesn't owe you a refund at all if you have been using their services for over 6 months and just got off the promotion. Get use to it, this goes for anyone that uses their services. Thats not entirely accurate, I recently signed up and its 30.95 for the first 12 months and 35.95 after that (that includes the 5 dollar long distance subscriber discount).. 45 Bucks is a bit steep, but this shady practice is used everywhere.. they don't notify clients that they've lowered prices, hoping the clueless don't call them on it. Most won't make it retroactive.. well unless you threaten to leave. |
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Xtort
join:2001-07-28
Edmonton, AB
| I'm probably paying $45 because I am running "Dry DSL". I don't have a land-line with Telus. I could threaten to leave, but how voices would it take to make the conglomerate think twice about reducing prices and letting the customer know about it?
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GA-X38-DQ6 / Q9450 @ 3.52 / 4GB Mushkin Black PC2-6400 / 9800 GX2 / Ubuntu 8.04 LTS AMD64 |
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CR123
join:2006-11-04
Vancouver, BC
edit:
October 17th, @11:52PM
| Hey Xtort, if you renew/sign a contract, you get the current price, I believe.
If your month-to-month, no such luck 
(edit: there is no dry DSL fee anymore, and has not been for as long as Extreme's been around, I think)
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- The content of this post is my opinion, and does not necessarily reflect the opinions of my employer. - |
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Xtort
join:2001-07-28
Edmonton, AB
edit:
October 18th, @05:52PM
| I might not renew at the end of the term seeing that I've been testing the old Shaw connection again. Seems that speeds are back up to par with what they once were when Xtreme-I was released.
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GA-X38-DQ6 / Q9450 @ 3.52 / 4GB Mushkin Black PC2-6400 / 9800 GX2 / Ubuntu 8.04 LTS AMD64 |
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