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Forums » Verizon Ramps Up Tech Support Offerings » Uh..
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« Premium Onsite Support should be from Verizon techs not CC  
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Mactron
el camino Real
Premium
join:2001-12-16
CM94sv

reply to battleop
Re: Uh..

$4.99 to $19.99 a month to not hear the same old lame VZ CSRs script in a broken English...
" Everything fine here. It's your end. Your PC is ________________ (fill in blank)".
--
If only the Verizon CSRs worked this well.
to forum · permalink · · 2008-10-09 09:02:59 · Reply to this

soothsayer15

join:2002-03-01
Irving, TX
said by Mactron See Profile :

$4.99 to $19.99 a month to not hear the same old lame VZ CSRs script in a broken English...
" Everything fine here. It's your end. Your PC is ________________ (fill in blank)".
I doubt they'll read from a script when they are inside the customer's house. Too ready to spew venom without reading the article huh. $4.99 to $19.99 is for device protection. It's okay, scroll up a few lines and read it again, I'll wait.
to forum · permalink · · 2008-10-09 12:51:13 · Reply to this


Mactron
el camino Real
Premium
join:2001-12-16
CM94sv
said by soothsayer15 See Profile :

I doubt they'll read from a script when they are inside the customer's house. Too ready to spew venom without reading the article huh. $4.99 to $19.99 is for device protection. It's okay, scroll up a few lines and read it again, I'll wait.
Guess lowly $8 Hr folks can't memorize a simple phrase ?
Hmmm, Stereo typing ? Shilling for VZ CS doesn't change a thing.
--
If only the Verizon CSRs worked this well.
to forum · permalink · · 2008-10-09 19:53:37 · Reply to this
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Forums » Verizon Ramps Up Tech Support Offerings« Premium Onsite Support should be from Verizon techs not CC  

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