Vincent
@sbcglobal.net
| requesting a line test?
So I've been working with my local ATT techs since last september trying to resolve my constant loss of sync and slow speeds.
To the point of even re-wiring my whole house. After all the work I've paid for and no solution has been found, I'm CONVINCED that this is on their end. But they wont hear it.
Every time I call and setup the tech line-test prior to a home visit, my internet seems to stabilize for an hour or two, just long enough for them to conduct their test.
So I was wondering if there was a direct line I can call to instantly request a line test WHILE my internet is constantly going out?
I think if they test it while the drops are occuring they will get a better chance at finding this and fixing it without making me spend hundreds more. |
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VaudeVillian
join:2008-03-24
Bakersfield, CA
| :'(
I've had my modem powered on for 20 minutes, look at all of the DSL attempts already!
quote:
ADSL Line State: Up
ADSL Startup Attempts: 26
ADSL Modulation: DMT
ADSL Data Path: Interleave
Datapump Version: DSP 5.2.2.0, HAL 5.2.2.0
Downstream Upstream
---------- ----------
SNR Margin: 15.00 16.00 dB
Line Attenuation: 54.00 31.50 dB
Output Power: 10.75 6.82 dB
Errored Seconds: 0 0
Loss of Signal: 0 0
Loss of Frame: 0 0
CRC Errors: 0 5
Data Rate: 1536 384
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Vincent
@pacbell.net
| quote:
ADSL Line State: Up
ADSL Startup Attempts: 50
ADSL Modulation: DMT
ADSL Data Path: Interleave
Datapump Version: DSP 5.2.2.0, HAL 5.2.2.0
Downstream Upstream
---------- ----------
SNR Margin: 14.50 16.00 dB
Line Attenuation: 53.50 31.50 dB
Output Power: 9.97 7.53 dB
Errored Seconds: 0 0
Loss of Signal: 0 0
Loss of Frame: 0 0
CRC Errors: 0 5
Data Rate: 1536 384
Just woke up, and the internet has been idle, no one downloading, no one surfing the web, and my ADSL attempts have climbed considerably. Having people active on the internet makes these disconnects far more persistant. |
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sunnyhenry
@myvzw.com
| reply to Vincent
I dropped yahoo dsl which wasn't working for at&t hspa through cradlepoint crt500 to 8 port switch. billing for
dsl was continued and in frustration I dropped pots as well and got voip over hspa, none support this I can call out and have an online log of people who tried to call me and voice mail. |
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