MacAlert
join:2005-03-16
Flushing, NY | reply to MacAlert
Re: [TWC] NYC - Slow Speeds, Part 2
New results with nothing running in the background:
 |
|
MacAlert
join:2005-03-16
Flushing, NY | reply to dbmaven
Just to show how much my speeds change:
 |
|
jfiveNYC
join:2008-10-05
Flushing, NY
 ·RoadRunner Cable
1 edit | reply to dbmaven
Yes, speeds around 07:00 are always lighting because no one is online. I have the same results. Speeds btwn 16:00-05:00 are 300kbps-1.2Mbps.
If Verizon people are reading this: Please hurry up. You have so many potential customers waiting to switch.
Right now...
15 Oct @ 08:00
Check out the Ping time!!!!!
 |
|
tizzun
join:2004-10-31
Palisades Park, NJ | reply to Dreamer
I just got all the info I need to switch from TWC NY over to FIOS. Goodbye Road Runner latency, Goodbye Time Warner On Demand movies NEVER LOADING, Goodbye Time Warner phone system sucking! Cya! |
|
MacAlert
join:2005-03-16
Flushing, NY | reply to dbmaven
TW strikes again. Can't do anything that involves the internet:
 |
|
jfiveNYC
join:2008-10-05
Flushing, NY
·RoadRunner Cable
| Welcome to the party Pal!
What I was told yesterday is that engineering will be working on the problem in Flushing...eventually. Said they are going to try to reroute some traffic off of the overloaded node. Whatev...
I wonder what the total cost to adding/appending to a new node. Probably not something they are willing to spend with ease or speed.
Make sure you have TWC customer service appoint you a "client relations specialist." Just call in to TWC customer service and they will have the specialist ring you within 72 hours to setup a ticket for your problem. I have been speaking with Ms. Johnson. She is a straight shooter and very understanding.
 |
|
MacAlert
join:2005-03-16
Flushing, NY | I've been speaking with TW internet technical support. Calling EVERY week. |
|
ztmike
Mark for moderation
Premium
join:2001-08-02
Michigan City, IN | reply to dbmaven
Don't you guys have other isps to choose from? Instead of waiting and wasting your money, switch isps. If anything that will force RR to fix their shit. |
|
mckenna797
join:2004-08-25
Astoria, NY | reply to MacAlert
Last Result:
Download Speed: 14552 kbps (1819 KB/sec transfer rate)
Upload Speed: 144 kbps (18 KB/sec transfer rate) |
|
MacAlert
join:2005-03-16
Flushing, NY
·RoadRunner Cable
| reply to ztmike
said by ztmike  :Don't you guys have other isps to choose from? Instead of waiting and wasting your money, switch isps. If anything that will force RR to fix their shit. Nope. No DSL, no FIOS. |
|
MacAlert
join:2005-03-16
Flushing, NY
·RoadRunner Cable
| reply to mckenna797
said by mckenna797 :Last Result: Download Speed: 14552 kbps (1819 KB/sec transfer rate) Upload Speed: 144 kbps (18 KB/sec transfer rate) Yea, at 9am there will never be any problems. It's after 6pm that is a problem. |
|
mckenna797
join:2004-08-25
Astoria, NY
 ·Time Warner VOIP
·RoadRunner Cable
1 edit | check out the upload it is way out of line with my normal 495said by MacAlert :said by mckenna797 :Last Result: Download Speed: 14552 kbps (1819 KB/sec transfer rate) Upload Speed: 144 kbps (18 KB/sec transfer rate) Yea, at 9am there will never be any problems. It's after 6pm that is a problem. 
:::.. testmy.net test results ..:::
Download Connection is:: 9974 Kbps about 9.97 Mbps (tested with 12288 kB)
Download Speed is:: 1218 kB/s
Upload Connection is:: 477 Kbps about 0.5 Mbps (tested with 1013 kB)
Upload Speed is:: 58 kB/s
Tested From:: »testmy.net (Main)
Test Time:: 2008/10/29 - 10:18am
D-Validation Link:: »testmy.net/stats/id-MAK01VBYN
U-Validation Link:: »testmy.net/stats/id-LMN2IXWK9
User Agent:: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.0.3705; .NET CLR 1.1.4322; Media Center PC 4.0; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR 3.0.04506.648) [!]
 |
|
funkadesi
join:2008-10-17
Flushing, NY
| reply to dbmaven
Well heres my story, Im in flushing, near flushing hospital and fios isnt available yet, so i called twc regarding slow speeds
Visit 1 - changed the modem to a new wireless modem
result - problem is worst, not only its still slow, but now the connection drops for a few mins and then resumes, the only way to solve is restart the modem
Visit 2 - tech came in looked at the wires said everything was fine.
result - no luck still the same
visit 3 - I wasn't present my mom )who is computer illiterate) told me he checked the wires and computer, everything "seemed" ok
I finally went back to TWC office in queens center mall, exchanged the modem and yet the problem still persists
the public relations gave me a call after i submitted my doittt and she said she will "escalate" the problem to her broadband dept. but honest I have no hope. i think i will be switching back to verizon DSL down the 3.0 mbps, which was stable when i had it. |
|
MacAlert
join:2005-03-16
Flushing, NY | reply to dbmaven
Yawn...
 |
|
jfiveNYC
join:2008-10-05
Flushing, NY
·RoadRunner Cable
| reply to dbmaven
Here's a fun chart. How pitiful, TWC should be embarrassed. I bet if I lived in Manhattan, the problem would have been fixed within 3 days. |
|
nyrmetros
join:2008-02-01
Oakland Gardens, NY | reply to dbmaven
 |
|
ronaldalaniz
join:2006-06-05
Palisades Park, NJ | reply to dbmaven
 |
|
mckenna797
join:2004-08-25
Astoria, NY
1 edit | 
 |
|
MacAlert
join:2005-03-16
Flushing, NY | reply to dbmaven
Another day, another slow speed result:
 |
|
AlexOne
join:2008-11-08
Flushing, NY | reply to jfiveNYC
I've had my fingers and legs crossed for over 6 months!
 |
|
