MacAlert
join:2005-03-16
Flushing, NY | reply to dbmaven
Re: [TWC] NYC - Slow Speeds, Part 2
Just a small update, a network engineer called me today and informed me there is a problem in my area (Flushing, NY) and they are working on it. Hopefully they get this resolved as soon as possible. |
|
slowpart3
@rr.com
| said by MacAlert  :Just a small update, a network engineer called me today and informed me there is a problem in my area (Flushing, NY) and they are working on it. Hopefully they get this resolved as soon as possible. here is what the problem is. too many users on overloaded nodes. kissena ave 45ave,flushing |
|
MacAlert
join:2005-03-16
Flushing, NY | I know of that, and I mentioned that to Level 3 support plenty of times. I'm going to follow up with Internal support tomorrow because I see no changes in speed today. |
|
nyrmetros
join:2008-02-01
Oakland Gardens, NY | reply to dbmaven
 |
|
mckenna797
join:2004-08-25
Astoria, NY |  |
|
Dareius
Self proclaimed Premium member
join:2002-11-12
Elmhurst, NY |  |
|
MacAlert
join:2005-03-16
Flushing, NY | reply to dbmaven
Aren't you guys lucky. I was getting an amazing 300kbps download pretty much all of yesterday. This is really pissing me off now. |
|
Dareius
Self proclaimed Premium member
join:2002-11-12
Elmhurst, NY
1 edit | said by MacAlert :Aren't you guys lucky. I was getting an amazing 300kbps download pretty much all of yesterday. This is really pissing me off now. I wish I could call it luck. I get nearly the same speeds you do during prime time hours. This test was done at 7:10am this morning when the network has close to no users on. This is now the network "should" be working 95% of the time, all the time with a good number of users sharing the bandwidth. |
|
fusiondreams
@mindspring.com | reply to dbmaven
this is what ive been getting the past couple of months, after one year of getting 8mb a sec,i drop to 3.8. very pissed. live in the murray hill area |
|
Anoon21
@mindspring.com
| reply to dbmaven
My connection been solid since the first Slow Speed in NYC. Been over 7-8 month and no speed problem. What piss me off is that only RR user are getting the Power Boost, If your with Earthlink or other ISP trough TWC you will not see power boost 
 |
|
Exodus737
@rr.com
| reply to dbmaven
Jamaica, NY here iv been having consist speeds for 2 weeks now and i havent been able to figure out the problem. When i surf the internet or play a game online i dont notice anything slow but when i do download i notice my speed is always stuck at 180KBps and it never goes higher no matter where i download from. I also recently got a new modem from TWC and it didnt effect my speeds at all. Here is the speedtest.
 |
|
Gfox25
join:2002-07-25
Richmond Hill, NY | Exodus. I'm in the same boat as you. The strange thing the house across the street has a perfect connetion. |
|
MacAlert
join:2005-03-16
Flushing, NY
 ·RoadRunner Cable
| reply to dbmaven
Excellent!!
Microsoft Windows [Version 6.0.6001]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.
C:\Users\xxxxxxxxxx>tracert google.com
Tracing route to google.com [209.85.171.99]
over a maximum of 30 hops:
1 * * * Request timed out.
2 60 ms 28 ms 39 ms gig-5-1-nycmnyk-rtr2.nyc.rr.com [24.29.130.73]
3 62 ms 51 ms 39 ms pos-3-0-nycmnyl-rtr1.nyc.rr.com [24.168.128.97]
4 31 ms 49 ms 34 ms gig15-0-0-nycmnyrdc-rtr1.nyc.rr.com [24.29.130.189]
5 35 ms 47 ms 36 ms gig1-0-0-nwrknjmd-rtr1.nyc.rr.com [24.29.130.182]
6 45 ms 28 ms 50 ms ae-4-0.cr0.nyc30.tbone.rr.com [66.109.6.78]
7 35 ms 54 ms 66 ms ae-4-0.cr0.dca20.tbone.rr.com [66.109.6.28]
8 37 ms 39 ms 43 ms ae-1-0.pr0.dca10.tbone.rr.com [66.109.6.165]
9 31 ms 79 ms 29 ms 66.109.9.66
10 24 ms 33 ms 54 ms 216.239.48.108
11 49 ms 62 ms 66 ms 209.85.252.165
12 129 ms 118 ms 138 ms 64.233.175.211
13 118 ms 128 ms 108 ms 72.14.239.12
14 121 ms 149 ms 119 ms 216.239.46.211
15 125 ms 140 ms 129 ms 64.233.174.99
16 116 ms 121 ms 132 ms 209.85.251.133
17 141 ms 144 ms 146 ms 74.125.30.130
18 113 ms 122 ms 117 ms cg-in-f99.google.com [209.85.171.99]
Trace complete.
C:\Users\xxxxxxxxxx>ping google.com
Pinging google.com [209.85.171.99] with 32 bytes of data:
Reply from 209.85.171.99: bytes=32 time=122ms TTL=239
Reply from 209.85.171.99: bytes=32 time=134ms TTL=239
Reply from 209.85.171.99: bytes=32 time=119ms TTL=239
Reply from 209.85.171.99: bytes=32 time=109ms TTL=239
Ping statistics for 209.85.171.99:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 109ms, Maximum = 134ms, Average = 121ms |
|
kilmar
join:2006-08-16
Elmhurst, NY
| reply to dbmaven
I have a similar problem, except that my speeds seem to be slow almost all the time. I'm in 11373 also. It's 11:49PM and here's my trace.
1 1 ms 1 ms 1 ms DD-WRT [169.254.1.1]
2 29 ms 29 ms 28 ms 10.70.0.1
3 30 ms 40 ms 29 ms gig-1-3-nycmnyl-rtr1.nyc.rr.com [24.29.119.21]
4 29 ms 27 ms 27 ms gig15-0-0-nycmnyrdc-rtr1.nyc.rr.com [24.29.130.189]
5 30 ms 31 ms 31 ms tenge-0-0-0-nwrknjmd-rtr.nyc.rr.com [24.29.119.94]
6 33 ms 71 ms 32 ms ae-4-0.cr0.nyc30.tbone.rr.com [66.109.6.78]
7 48 ms 47 ms 35 ms ae-4-0.cr0.dca20.tbone.rr.com [66.109.6.28]
8 92 ms 33 ms 37 ms ae-0-0.pr0.dca20.tbone.rr.com [66.109.6.167]
9 34 ms 56 ms 35 ms 66.109.9.167
10 52 ms 54 ms 39 ms ae2-p161.msr1.re1.yahoo.com [216.115.108.67]
11 51 ms 36 ms 37 ms ge-1-42.bas-a2.re3.yahoo.com [66.196.112.203]
12 60 ms 46 ms 36 ms f1.www.vip.re1.yahoo.com [69.147.76.15]
Trace complete.
Yet, I am getting this from speedtest.nyc.rr.com no less:
Download Speed: 2200 kbps (275 KB/sec transfer rate)
Upload Speed: 489 kbps (61.1 KB/sec transfer rate)
I used to get steady 9500k+ |
|
wkpower
join:2001-11-08
New York, NY
| reply to dbmaven
i've actually called them so many times and complained that i'm tired of it and am just dealing with it now. every night starting at 6pm, speeds drop down to below 56k speeds and then goes back to normal at 2am. this is daily on weekdays. on weekends the speeds are just crap all day. literally. saturday and sunday is crap speeds all day. mon-fri is below 56k speeds starting at 6pm-2am. this is what i've been dealing with for the past couple months now.
also, has anyone been having trouble searching newsgroups? i'm paying for my newsgroup service right now and im using altbinz. past couple days the search has been outta whack. can't search anything during certain hours. not sure if this is time warner's doing or what. |
|
Smith6612
Premium
join:2008-02-01
united state | wkpower, if you are really that tired of the slow speeds, call up your telephone company to see if DSL is available where you get. Sure DSL may be slower than the cable but it should show to be more consistent. |
|
SRF26
join:2000-04-03
Jamaica, NY | My upload speed has decreased about 7% over the past few days. It averaged 730kbps and it now hovers around 680kbps. The download speed hasn't changed. Anyone else experiencing lower upload speeeds?
TIA....JL |
|
mikeurl
join:2002-06-26
Whitestone, NY | 
Been pretty consistent for me here in Whitestone. |
|
jfiveNYC
join:2008-10-05
Flushing, NY
·RoadRunner Cable
1 edit | reply to dbmaven
Flushing, NY 11355
This crap has been going on since I switched two weeks ago. speed has never changed. I have had three techs come out. Level one tech: Couldn't solve the problem, scheduled a plant call. Plant call: No problem with the line, scheduled Eng. call. Eng tech came here TODAY, not 4 hours ago, said there might be a splitter in the wall that wasn't 1 GHz. Tech left and scheduled an install tech to come re-run the line from either the floor tap or street.
Our building/unit is also wired for satellite. The 3-Way splitter for the satellite was right behind the wall plate. I ditched the splitter, now the cable line is coming directly from the floor tap. still no good.
Microsoft Windows XP [Version 5.1.2600]
C:\>tracert www.google.com
Tracing route to www.l.google.com [64.233.161.104]
over a maximum of 30 hops:
1 * * * Request timed out.
2 287 ms 300 ms 207 ms gig-5-0-nycmnyk-rtr1.nyc.rr.com [24.29.119.9]
3 216 ms 210 ms 274 ms pos-4-0-nycmnyrdc-rtr1.nyc.rr.com [24.29.113.221
]
4 215 ms 197 ms 192 ms tenge-0-0-0-nwrknjmd-rtr.nyc.rr.com [24.29.119.9
4]
5 245 ms 196 ms 293 ms ae-4-0.cr0.nyc30.tbone.rr.com [66.109.6.78]
6 226 ms 224 ms 239 ms ae-4-0.cr0.dca20.tbone.rr.com [66.109.6.28]
7 263 ms 254 ms 280 ms ae-1-0.pr0.dca10.tbone.rr.com [66.109.6.165]
8 293 ms 300 ms 309 ms 66.109.9.66
9 258 ms 270 ms 189 ms 216.239.48.112
10 179 ms 249 ms 190 ms 64.233.175.219
11 232 ms 292 ms 196 ms 216.239.49.214
12 212 ms 179 ms 236 ms od-in-f104.google.com [64.233.161.104]
Trace complete.
C:\>ping www.google.com
Pinging www.l.google.com [64.233.161.147] with 32 bytes of data:
Reply from 64.233.161.147: bytes=32 time=218ms TTL=244
Reply from 64.233.161.147: bytes=32 time=242ms TTL=244
Reply from 64.233.161.147: bytes=32 time=225ms TTL=244
Reply from 64.233.161.147: bytes=32 time=231ms TTL=244
Ping statistics for 64.233.161.147:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 218ms, Maximum = 242ms, Average = 229ms |
|
jfiveNYC
join:2008-10-05
Flushing, NY
·RoadRunner Cable
| UPDATE:
Spoke with my guy at Escalated/Advanced tech (866.506.0218). These are the guys that know their stuff, they don't lie to you, they are engineers, at least my guy is. They give you the straight story. It is actually a pleasure to deal with these guys, my rep is very nice and knowledgeable. He confirmed that there is an overloaded node in the Flushing/NE Queens vicinity.
However, he could not tell me WHEN it will be repaired. This is where my hatred for bureaucracy that is TWC/RR continues. He said he has put in the request to engineering to fix the known problem. He told me that all this dept. can do is put in the request. They cannot expedite the service order.
He told me to call in and speak with customer service. Tell them that his dept has put in the request to fix the node and ask Cust Serv to assign me a "Client Relations Specialist". Have this person/dept expedite the request to fix the node.
So I will do this now and I suggest that all of you whom are having problems do the same.
Queens TWC - 718.358.0900
 |
|
