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Forums » US Cable Support » Cox HSI » [ALL] P2P Uploading and Downloading on Cox HSI
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Service Charge For Activation? »
« [AZ] Cox Does Not Understand Customer Service  
page: 1 · 2
AuthorAll Replies


CoxTOC1

join:2007-05-15
Newport News, VA

reply to funchords
Re: [ALL] P2P Uploading and Downloading on Cox HSI

Yes, but it applies to all abuse not just copyright. Those strikes also fall off over time (And it varies by abuse type as well), if you have a cox.net e-mail address we'll e-mail you a whole bunch of warnings before we start suspending/"striking" you. We rely don't want to turn your services off (It's a pain for everyone involved) and we sure don't want to terminate your service (Hence the very lengthly call to Atlanta and the acknowledgment of further complaints resulting in termination).

My suggestion would be to make sure you have a cox.net e-mail set up (If you don't simply call into your local call center's tech support and they can get it set up for you.) and then log into the webmail system and set up a forwarder to forward any e-mail's from abuse@cox.net to wherever you would like (If you run into any problems setting up a forwarder you local tech support should be able to assist you with that as well). It's much more pleasant to get a e-mail warning than to have your services interrupted!



CoxTech1
VIP
join:2002-04-25
Chesapeake, VA

reply to funchords
The issue here is not the use of P2P software but rather the content that is distributed. Items 3 and 7 would apply in this situation:

»www.cox.com/policy

And yes, Cox does have a 3 strikes policy with regards to violations of the Acceptable Use Policy.


funchords
Hello
Premium,MVM
join:2001-03-11
Washington, DC
Okay, thanks. If I've got it right, it's not a P2P or a bandwidth policy, it's based on complaints about the IP rights of the content.

NormanS
Premium,MVM
join:2001-02-14
San Jose, CA
·Pacific Bell - SBC

reply to PhunGuy
said by PhunGuy :

However there are some shows I want on the PC for traveling or other things so I just download them. Well COCKS Cox shut my service off this morning because HBO complained I was sharing Entourage from my IP...They told me they have a 3 strike rule and they won't turn service back on.

So watch it if you are using p2p apps..
The watching should be about copyrighted material. If you trade in MPAA/RIAA properties, you are asking for trouble. Simple as that. Don't use P2P for stuff you don't have the right to distribute, and you should be okay.
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum


CoxTOC1

join:2007-05-15
Newport News, VA

reply to funchords
said by funchords See Profile :

Okay, thanks. If I've got it right, it's not a P2P or a bandwidth policy, it's based on complaints about the IP rights of the content.
Correct!


joako
Premium
join:2000-09-07
/dev/null
·AT&T U-Verse

reply to funchords
said by funchords See Profile :

Okay, thanks. If I've got it right, it's not a P2P or a bandwidth policy, it's based on complaints about the IP rights of the content.
Right. It is based on the frivolous requests that the RIAA and MPAA's mafia send out.

I got one saying I was hosting the "infringing site thepiratebay.org" in California, but thepiratebay.org is a website hosted in Sweden.

Hell I could send Cox a stack of DMCA notices if I had nothing better to do with my time.
--
09:F9:11:02:9D:74:E3:5B:D8:41:56:C5:63:56:88:C0


yeahyeahyeah

@cox.net

reply to funchords
Interesting....HBO sent Cox a email saying I was sharing their programs. Being that HBO doesnt have any decent programs and hasn't in 3 years, imho carnivale was the last decent show they had, it's clear the gunshot notices sent by different companies are working.

Lol...I even had to pretend to delete files for programs I've never even heard of..WTH is "Iron Jawed Angels"...sounds like porn to me but I should know since Cox claims I downloaded 4 episodes.

What a joke! And yes on the 3 strikes rules. Of course those strikes count if it's legit or not as well.


CoxTOC1

join:2007-05-15
Newport News, VA

You are always welcome to challenge those notices. The procedure for doing so is located at: »www.cox.com/policy/#pp_8

Some things to remember, you are responsible for all traffic that goes through your modem. With that in mind do you have a wireless router at your location? Have you secured your wireless router? Could it have been a friend that you had over who was using your internet connection? Have you scanned your PC for virus/trojans? IF memory serves me correctly their are a couple of virus/trojans out their that will turn you PC into a PTP seeded without your knowledge.

NormanS
Premium,MVM
join:2001-02-14
San Jose, CA
·Pacific Bell - SBC

reply to yeahyeahyeah
said by yeahyeahyeah :

What a joke! And yes on the 3 strikes rules. Of course those strikes count if it's legit or not as well.
Just to add to CoxTOC1 See Profile's comment: When I visit my sister, who has a Comcast connection, I often bring my computer along, and download fansubbed anime. I don't trade in MPAA/RIAA properties, and have never received a DMCA notice (though rumor has it that AT&T does send them out on complaints from rights holders). I haven't heard her say she's ever gotten one, either. But the potential does exist, when she allows me to hook up to her LAN.
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum
-
Forums » US Cable Support » Cox HSIService Charge For Activation? »
« [AZ] Cox Does Not Understand Customer Service  
page: 1 · 2


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