IMT
@verizon.net
| reply to Psyclone
Re: FIOS TV Central website access with Non AT Router?
When I made the last post I was going to mention this was well to see if anyone using the dlink routers have the most recent IMG and can access the DVR via the web site. I believe the Dlink was one that was avail off the shelf and not just made for verizon , like the actiontec model. |
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More Fiber
Premium,MVM
join:2005-09-26
West Chester, PA
 ·Bay Area Internet ..
| reply to Silver_2000
said by Silver_2000  :Don't forget that many people - Like me don't have Actiontec routers - we were given old D-Link POS and a separate box for VOD connection The VZ supplied D-Link + Nim-100 is a VZ supported configuration. If it does not provide remote access to the DVRs, then you should raise the issue directly with VZ.
This thread is for users that are using non-VZ supported routers and have issues with VZ TV Central not reaching their DVRs through their own routers. |
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More Fiber
Premium,MVM
join:2005-09-26
West Chester, PA
·Bay Area Internet ..
| reply to IMT
said by IMT :
I believe the Dlink was one that was avail off the shelf and not just made for verizon , like the Actiontec model. I believe a few of the very early internet only installs may have been vanilla D-Links, but when FIOS-TV was introduced, the VDI-604 and VDI-624 proprietary versions were deployed. |
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IMT
@optonline.net
| Question is are these really proprietary version of the router or did verizon just add a V to the item. The Dlink is the same number without the V. also, all of the firmware upgrades are direct from D-link. This is even acknowledged when downloading from verizons site.
While this is forum is for users using non-standard installation, it would be good to know if this works under the D-link/ Motorolla config. If this this does then technically this should also work utilizing the actiontec as well. If Verizon then required users to change to an actiontec to get this info it then may mean that the only way one can program the DVR via the website is to have the actiontec as the primary device.
The actiontec basically merged the two devices together to have one device and a simpler install for the tec's. When you look at the motorolla cat5-coax bridge. The motorolla is acting as a router for all of the cable boxes in the home and passing it to the cat5 port to the homes router (dlink in this case). Would be also good to know if users who use their own router with the Motorolla coax bridge can program their DVR's. If so then the Dlink then really has nothing special and there really should be a way to make the actiontec work.
As I mentioned in a previous post, in the standard install the actiontec is the primary device on the network and all internet traffic passes from the coax network, via the bridge out the WAN port or vice versa. In order to then use the actiontec like the motorolla, since you are using your own router, it then seems to make sense to hookup as if this was just the coax brindge and not a "router". Thus remove the lan ports from the equation and you are left with a coax port and a WAN cat5e port.
If you had the home media option, you are supposed to be able to pull photos and music off of your computers on your lan via the settop box. Don't know if with the typical install mentioned in this forum if this works as well.
It may be that the actiontec has hardcoded router rules that prevent certain traffic from passing via the cat5 lan ports to the coax port. i.e. to prevent hacking via the home network.
Again these rules may be built into the actiontec to allow this traffic to pass from the wan to the lan. Its possible that the STB's use multicasting or something like it to talk to verizon with the status of the boxes. You wouldn't typically want this traffic constantly flowing over your lan so this again maybe restricted to only go through the wan.
I hope someone would test what I had mentioned about using the wan port to connect to your home router vs the lan ports. This may be the key here. |
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tgreaves
join:2008-03-20
| reply to flashcore
said by flashcore :I suspect this problem has more to do with some feature on the Actiontec that allows certain traffic or specific verizon IP's to bypass the firewall completely to communicate with the box's (I have not confirmed this yet but I suspect that is what is going on). I have not had time to mess with it yet however I plan on mirroring the switch port I have my NIM hooked to and using wireshark to try and find out exactly where the box's are connecting to for the guide and vod data. Maybe with that information I can narrow down exactly what rules need to be on a 3rd party router to enable the website features. This is exactly what I was thinking also.. Im running a windows server 2003 machine as my firewall.. Tonight im going to go to verizons site and try to "see" my dvr box and then check the log to see what port it was trying to use.. After I find that then hopefully I can just forward that port on to the dvr to make it work.. |
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mwangen
join:2006-10-26
Beaverton, OR | I might be wrong, but I don't think this is a firewall issue. I port forwarded ALL TCP and UDP ports on my firewall to the DVR and it still didn't work. I monitored my firewall for discarded packets and there weren't any. |
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tgreaves
join:2008-03-20
| said by mwangen :I might be wrong, but I don't think this is a firewall issue. I port forwarded ALL TCP and UDP ports on my firewall to the DVR and it still didn't work. I monitored my firewall for discarded packets and there weren't any. Hmm, very strange.. It would have to be a port somewhere that allows the website to talk to the dvr.. Maybe the actiontec talkes to the dvr and the website talks to the actiontec... Might want to try forwarding all ports to the actiontec, that should work since thats what the standard install of FiOS is doing.. |
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mwangen
join:2006-10-26
Beaverton, OR
| said by tgreaves :said by mwangen :I might be wrong, but I don't think this is a firewall issue. I port forwarded ALL TCP and UDP ports on my firewall to the DVR and it still didn't work. I monitored my firewall for discarded packets and there weren't any. Hmm, very strange.. It would have to be a port somewhere that allows the website to talk to the dvr.. Maybe the actiontec talkes to the dvr and the website talks to the actiontec... Might want to try forwarding all ports to the actiontec, that should work since thats what the standard install of FiOS is doing.. I'm not sure how port forwarding all ports to the actiontec would make a difference. The actiontec is only used as a bridge to go from coax to Ethernet. The DVR gets it's IP from the third party router. It's not possible to my knowledge to run this like the regular FiOS install. There isn't a way to have the DVR DCHP an IP from the actiontec and have it use the third party routers gateway. So the only configuration you can run is with it double natted and have the actiontec be on it's own subnet. In this configuration however you will not be able to use media manager. So I don't see this as a viable solution. |
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tgreaves
join:2008-03-20
| said by mwangen :I'm not sure how port forwarding all ports to the actiontec would make a difference. The actiontec is only used as a bridge to go from coax to Ethernet. The DVR gets it's IP from the third party router. It's not possible to my knowledge to run this like the regular FiOS install. There isn't a way to have the DVR DCHP an IP from the actiontec and have it use the third party routers gateway. So the only configuration you can run is with it double natted and have the actiontec be on it's own subnet. In this configuration however you will not be able to use media manager. So I don't see this as a viable solution. Well there has to be some way the Verizon talks to the dvr.. I guess we just need to find out how this is done before we can come up with a solution.. |
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imt
@optonline.net
| reply to Psyclone
said by Psyclone :All, said by tgreaves : said by mwangen : I might be wrong, but I don't think this is a firewall issue. I port forwarded ALL TCP and UDP ports on my firewall to the DVR and it still didn't work. I monitored my firewall for discarded packets and there weren't any. Hmm, very strange.. It would have to be a port somewhere that allows the website to talk to the dvr.. Maybe the actiontec talkes to the dvr and the website talks to the actiontec... Might want to try forwarding all ports to the actiontec, that should work since thats what the standard install of FiOS is doing.. I'm not sure how port forwarding all ports to the actiontec would make a difference. The actiontec is only used as a bridge to go from coax to Ethernet. The DVR gets it's IP from the third party router. It's not possible to my knowledge to run this like the regular FiOS install. There isn't a way to have the DVR DCHP an IP from the actiontec and have it use the third party routers gateway. So the only configuration you can run is with it double natted and have the actiontec be on it's own subnet. In this configuration however you will not be able to use media manager. So I don't see this as a viable solution. As stated mwangen and what I was saying in my posts is that port forwarding has no affect here. If IGMP or multicasting is being used the logs might not pickup that type of traffic.
What I am trying to state in my previous post is that the STB itself may send out certain traffic. In a normal hookup that traffic flows over the coax LAN and out through the WAN. Now there may be software built into the coax bridge that talks to the cable box on the lan and send out info through the wan. Now maybe verizon sends traffic but not destined to a particular IP address or port. Maybe it just goes to the router. There could be software built into the actiontec so that when this traffic is sent to the WAN port it knows that this "traffic" is forwarded to the coax bridge and to the STB's. Again this traffic could be multicasting messages. This is my guess.
I do wish someone would test out what I had proposed by using the actiontec's wan port to see if this solves the issue.
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mwangen
join:2006-10-26
Beaverton, OR
| said by imt :
I do wish someone would test out what I had proposed by using the actiontec's wan port to see if this solves the issue. I hear what you're saying imt and you may be right that this issue is caused by some proprietary stuff in the actiontec that handles special traffic to only go out over the wan. However, running with double nat will disable media manager functionality. At least for me being able to use media manager is more important than being able to remotely program my dvr. I'd like to do both, but if I have to choose between the two I'd rather be able to stream video to my TV than being able to remotely program my dvr. I might just try your suggestion over the weekend for grins, but even if the remote programming works in that configuration I will not be running double nat. |
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tyrius
join:2006-08-28
Bothell, WA
| reply to Psyclone
I just noticed a new entry in the port forwarding rules of my A/T:
UDP port 63145 is being forwarded to my HM-DVR. Is it possible than when you enable remote DVR functionality Verizon uses CPE WAN Management to add this port forwarding rule to the A/T? Mind you, I supposedly enabled the remote functionality a week ago and just today saw the port forwarding rule.
The forwarding rule is kind of weird and I'm not sure what to make of it (i.e. how you would do this on a Linksys or D-Link router): the network device reads 192.168.1.100 (the IP of my DVR) and the network address reads 192.168.1.100:63145. The Public IP field is blank, but the Remote Host IP field reads 'Verizon FiOS Service.' I dumped the A/T configuration and saw the configuration entry for this rule, but its long enough that I won't add it here. If somebody is interested let me know and I can PM a screen shot of the pertinent parts of the port forwarding table (HTML) and/or the chuck of data from my A/T configuration. |
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More Fiber
Premium,MVM
join:2005-09-26
West Chester, PA
·Bay Area Internet ..
| Interesting.
It could possibly have been done through the CPE WAN interface, or it also might have been done through UPNP from the DVR. I have UPNP turned off on my Actiontec, and I'm not able to see my DVRs from VZ TV Central.
I will PM you for the config details. Could you let me know if you have UPNP enabled (ADVANCED->UPNP). I'm assuming the Actiontec is your primary router and you can see your DVRs from VZ TV central. |
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tyrius
join:2006-08-28
Bothell, WA
1 edit | reply to Psyclone
I do have UPNP enabled, but I've had it enabled for a while: I'd think the port mapping would have been defined before today.
Besides, the entries added by MSN Messenger can be modified where this new entry cannot. |
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mikemrossi
join:2000-03-11
Nanuet, NY
| I just got my services installed and did the lan to lan setup using my own router connected to the ont and the actionetec on the lan to lan.
on the tv central, I can see my STBs, but cannot do anything with them there.
Under my programming, if I click on that, I get "Sorry, your request could not be processed. please tray again later."
Am I suppose to be able to do something here?
thanks,
Mike |
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More Fiber
Premium,MVM
join:2005-09-26
West Chester, PA
·Bay Area Internet ..
| said by mikemrossi :on the tv central, I can see my STBs, but cannot do anything with them there. Should you be able to? Yes.
Can you, with a 3rd non-VZ router as primary? No.
There is a note in the FAQs, that remote access to the HM-DVR does not work without the Actiontec as primary router.
The exact cause has not been determined. |
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mikemrossi
join:2000-03-11
Nanuet, NY | What will it allow you to do if you use the vz touter as the primary? What am I giving up by using my own router? |
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mikemrossi
join:2000-03-11
Nanuet, NY
| Has anyone tried putting the Actiontec WAN on a DMZ of a router and then assign it a different subnet.
Or even not putting on the DMZ, just connecting
the Actiontec WAN to the LAN with the actiontec on a different subnet i.e. (primary router 168.192.0.1 and Actiontec 192.168.1.1) and then enable the DHCP on the actiontec to give the IP to the STB. |
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More Fiber
Premium,MVM
join:2005-09-26
West Chester, PA
·Bay Area Internet ..
| reply to mikemrossi
said by mikemrossi :What will it allow you to do if you use the VZ router as the primary? What am I giving up by using my own router? Media sharing, VOD, guide data and widgets should all work with your own router by following the Part4 FAQ.
The only thing that is known not to work is remote (web) access to the DVR from VZ TV Central.
said by mikemrossi :Has anyone tried putting the Actiontec WAN on a DMZ of a router and then assign it a different subnet. Putting the Actiontec on a different subnet will break the media sharing function.
Media sharing relies on non-routable UDP broadcast packets. |
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mikemrossi
join:2000-03-11
Nanuet, NY
| I only want to use my media share DVR so two other regular HD boxes can view the recorded programs. I do not plan on using it to see pictures on a pc.
With that in mind, if the STBs are all on their own subnet different that the pcs, shouldn't the STBs work fine then?
thanks,
Mike |
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