edefelic
join:2006-10-12
Portage, IN
moderated:
September 26th, @08:16PM
|  reply to edefelic
Re: [speed/latency] Slow evening D/L speeds in Northwest Indiana
SMOKETEST |
After a week of song and dance I was contacted by a tech who told me my "line was good." I told him about the congested router. He tried to convince we that my speed tests were inadequate and/or my computer was too old and slow, & other such BS. I kept insisting that their router out of the CO was congested.
Finally he agreed to switch me to another router. That switch just made things worst. He investigated further and informed me that all of the routers in my CO were oversubscribed. He said he the was nothing he could personally do and he had to close my ticket. He said he would notify the appropriate "powers that be" that more routers were needed. He advised me to monitor the situation for one week and open a new ticket of the problem was not resolved. |
