nissan552
join:2006-04-09
Granville, MA
 ·HughesNet Satellit..
|  [HN7000S] Flow control (slow speeds)
Flow control in effect YES BAD
FAP in effect NO GOOD
Monitoring interval WED SEP 10 18:55:53 2008 - WED SEP 10 19:00:53 2008
For the last idk ever every night which is 4pm till 12am its slower then dial-up can anyone explain this I barely even use hughes anymore it's so bad.
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nissan552
join:2006-04-09
Granville, MA
·HughesNet Satellit..
| Well talked to technical support and they were very rude and unhelpful at all, I am sick and tired of being pushed around like this and am sending a notice to the BBB, There customer service is horrible and there speeds are horrible and there price is just a scam. |
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DivineRiku
join:2006-12-10
Liberty, MS | reply to nissan552
The BBB is the only way to get thru to their thick @$$ heads. |
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fineware
join:2008-07-11
Remington, VA | Keep calling those shmoes. Eventually they get tired of talking to you in India and raise it to Tier 2 support. The exact same thing happened to me on 83W/1430. After two complaints they eventually got it fixed. (fingers crossed) |
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nissan552
join:2006-04-09
Granville, MA
·HughesNet Satellit..
| reply to nissan552
Monitoring interval THU SEP 11 21:37:29 2008 - THU SEP 11 21:42:29 2008
Uplink packets rcvd 8961 BAD
Flow control in effect YES BAD
FAP in effect NO GOOD
What do I do to deserve this I would be happy to get half of the pro plus plan.
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Qoiz
join:2005-06-26
edit:
September 12th, @02:43AM
| reply to nissan552
lol even my old x2 dialup got 90/40 consistantly, thats the saddest thing ever.. tell them to not rip you off from now on |
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bastnpny
join:2008-05-26
Morgan, TX
·HughesNet Satellit..
| reply to nissan552
I have reported them to BBB twice now. The first time was over the email issue and I got 3 months credit. This last time was this past weekend when they FAP'd me. I would recommend filing a complaint with the BBB. I will be getting rid of them soon. Nothing else available out there but Wild Blue and that is where I am going. Its the principle of it now. |
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nissan552
join:2006-04-09
Granville, MA | reply to nissan552
This is what I like to see
Well that's because flow control is off I'll be back to dialup speeds by 4pm |
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rloose
join:2008-05-23
Organ, NM
| reply to nissan552
Stupid Question:
What exactly is "flow control"? I assume it limits bandwidth and speed. Any one know more about it?
Rich
--
Dell XPS 400/HN7000S/.78M dish/1 watt/steel pole mount/93W/1086MHz/R=Vertical/T=Horizontal/Msps 21.5/Pro level contract |
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PhilD13
join:2007-02-21
Janesville, WI | reply to nissan552
Wish I knew just exactly what flow control is also. It gets me every single day. Seems like it is their way to regulate the amount of traffic on a transponder without using FAP. |
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Raminto
join:2006-02-28
Whitehorse, YT
| Found this about float control:
»www.direcway.com/HUGHES/Doc/0/SI···1206.pdf
....but I still do not exactly know if this is just a monitoring tool or if it really can slow down the speeds while in effect.
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dw7000/.98m/2watt/Horizon1/1390/256k4/5 /xp sp2/desktop compaq 6330CA/linksys wireless/thinkpad xp pro/Toughbook CF-28 xp pro |
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PhilD13
join:2007-02-21
Janesville, WI
| reply to nissan552
Coupled with the fact my modem says Flow Control In Effect - Yes is BAD and what the statement in the pdf that flow control provides feedback to control traffic flow. I read this to mean Hughes is regulating flow (or traffic) to the transponder, which in turn limits your throughput speed/bandwidth, therefore not getting what you payed for. This may also be the cause of red X's on the RTT in diagnostics. They seem to go hand in hand. |
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rloose
join:2008-05-23
Organ, NM
| reply to nissan552
I've done many speed tests while the flow control is in effect. It cuts my download speeds by a factor of 1/2 to 1/3 of speeds without it.
Rich
--
Dell XPS 400/HN7000S/.78M dish/1 watt/steel pole mount/93W/1086MHz/R=Vertical/T=Horizontal/Msps 21.5/Pro level contract |
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One more too
@direcpc.com
| reply to PhilD13
said by PhilD13  :Coupled with the fact my modem says Flow Control In Effect - Yes is BAD and what the statement in the pdf that flow control provides feedback to control traffic flow. I read this to mean Hughes is regulating flow (or traffic) to the transponder, which in turn limits your throughput speed/bandwidth, therefore not getting what you payed for. This may also be the cause of red X's on the RTT in diagnostics. They seem to go hand in hand. I don't have my Ku system anymore, but, when I did and when the flow control was on, the maximum speeds were clearly capped at 1/2 of their normal level. If my normal cap on the small office plan was at 1200 down, when the flow control was on, speeds dropped immediately as if someone flipped a switch to the 500-600 range. As soon as the flow control was off, they immediately jumped back up to the 1100 to 1200 range. So, I'm confident that, when the flow control is on, the speeds are capped at a lower level. What I'm not sure of, though, is whether there are multiple lower levels at which the speeds might be capped, depending on just how heavy bandwidth demand is at a particular time. Even though mine were capped at 50%, there may well be other levels of capping the speeds, too. |
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PhilD13
join:2007-02-21
Janesville, WI
| reply to nissan552
Took me almost 10 minutes with flow control and bad RTT (go hand in hand) last night (between 10 pm and 11:30 pm) to upload a 401k file to my site. Flow control was on for at least 20 hours btw. It was so slow that I thought the ftp server was having a problem which turned out it was not. I did have tech support increase the timeout of the server which helped some as the server was disconnecting due to no response from client.
So I must say, that flow control limits the connection by at least as much as being FAP'd if not more. You know slow the speed down so much everyone jumps off. |
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One more too
@direcpc.com
| said by PhilD13 :Took me almost 10 minutes with flow control and bad RTT (go hand in hand) last night (between 10 pm and 11:30 pm) to upload a 401k file to my site. Flow control was on for at least 20 hours btw. It was so slow that I thought the ftp server was having a problem which turned out it was not. I did have tech support increase the timeout of the server which helped some as the server was disconnecting due to no response from client. So I must say, that flow control limits the connection by at least as much as being FAP'd if not more. You know slow the speed down so much everyone jumps off. I've used my Hughes connection for several years to upload updates/changes to my website. It took me a while to figure out why it was taking much longer to upload a simple and small change to the site. When I started using a bandwidth flow monitor, I came to realize that, regardless of whether the flow control is on or not, ftp transfers are handled by Hughes at a much slower rate than would be normal http uploading. It would appear that, as Hughes is managing bandwidth, ftp transfers are given a much lower priority than http transfers. When I'm doing an ftp transfer and watching the bandwidth monitor, I'll see that, for example, a couple hundred Kb of data may upload. Then, there will be a pause, which can last from a few seconds to 1/2 minute, before another couple hundred Kb of data flows. Further, even if there is little or no traffic when you are doing the upload, it still proceeds slowly because ftp transfers, like secure transfers, don't receive any form of acceleration like normal http transfers do.
If I was getting my normal (http) upload speeds with my Hughes connection on my ftp transfers, my website updates would be reasonably fast. As it is, they take virtually the same amount of time that they used to take with my very slow dial-up connection, and this has been the case on all three of the satellites and numous transponders and gateways to which I've been assigned. |
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jwhite6069
join:2007-10-01
Cave City, KY | reply to nissan552
I'm going through the same BS on my DW7000, Noticed a significant drop this week.
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rloose
join:2008-05-23
Organ, NM
| reply to nissan552
I'm on IA6 at 970 MHz. Flow control is on almost all the time now. The only time in nearly two years that Hughes has delivered my "up to" speeds was the day the system was installed while the installer was running the speed test. It is clear that Hughes is delivering less than I'm paying for consistently and on purpose. This is a deceptive business practice. I could not get away with this as an individual running a small business.
Rich
--
Dell XPS 400/HN7000S/.78M dish/1 watt/steel pole mount/93W/1086MHz/R=Vertical/T=Horizontal/Msps 21.5/Pro level contract |
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saintjay
@direcpc.com
| reply to nissan552
Speed Meter Pro test |
This morning I'm at about 100 Kbs, so doing a speed test is pointless. I'm not trying to prove to them I get an acceptable speed 1/2 the time - just the opposite.
This is just a catch 22. |
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nissan552
join:2006-04-09
Granville, MA
·HughesNet Satellit..
| reply to nissan552
Just seems like they sell these packages for ridiculous rates and since all the satellites are overloaded they slow down the speeds with flow control so its really there fault and they should only need to have FAP since flow control seems to be on all the time now. |
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