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Forums » US Telco Support » Verizon » Verizon Fiber Optics » [northeast] cat5 not allowed to be used in NYC for the ONT?
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[northeast] FIOS and Inbound Port 80 »
« Is Verizon FiOS coming to my city next?  
page: 1 · 2
AuthorAll Replies

rbf351

join:2008-09-05
[northeast] cat5 not allowed to be used in NYC for the ONT?

i'm having my install done today, and was told by the tech doing the install that he can not enable the cat5 connection on the ONT anymore in NYC, is this true?

nipo

join:2008-08-06
Westfield, NJ
Does this mean that he won't do the wiring? NYC is big, what is involved in your particular case?

blackkbelt

join:2004-12-31
Glen Oaks, NY
·Verizon FIOS

reply to rbf351
I had my install done two weeks ago with Cat5 wiring in Queens NY. That is just BS coming from the tech. Setting up the router and acquiring an IP address is done by running a script that is plugged into a USB port on your PC. I would not let them tell me that MoCA is the only way to go.

rbf351

join:2008-09-05
just called the 888 number and it has been switched to cat5, the tech was/is pretty pissed off. won't say a word to me while he is doing the install. my guess is he'll be here for another 2-4 hours


louist
And So It Goes
Premium
join:2001-12-01
Oakland Gardens, NY
reply to rbf351
I was given the choice. I actually ran a prefab CAT 6 cable from the planned location for the inside version of the ONT to where my router is installed in advance. Tech was delighted to install using the Ethernet connection.

JohnA
Premium
join:2003-09-16
Pittsburgh, PA

said by louist See Profile :

I was given the choice. I actually ran a prefab CAT 6 cable from the planned location for the inside version of the ONT to where my router is installed in advance. Tech was delighted to install using the Ethernet connection.
They always are, if you have the wire run ahead of time.


NYFIOSTECH
Premium
join:2008-02-28
New Hyde Park, NY

reply to rbf351
That flash has not made it to my garage. MoCA(coax) is the preferred data connection on residential installs, but we have the discretion to change to ethernet. As mentioned by others, the data port can be changed by calling into Verizon. On behalf of the installer, he may have been misled or misunderstood a directive given by management. I hope that is all it was.

rbf351

join:2008-09-05
it's all installed and everything is setup, he became friendly again towards the end of the install


louist
And So It Goes
Premium
join:2001-12-01
Oakland Gardens, NY
reply to louist
I guess it is just a case of be nice to them and they will reciprocate.

FizzyMyNizzy

join:2008-08-16
New York, NY
reply to rbf351
If doesn't use cat5/6, what other option does he have to give you? a fiber cable? I would have ask for the guy informaion and call for a supervisor.

Oregonian2

join:2008-07-16
Beaverton, OR
·Verizon FIOS
·SpiritOne / Aracne..


edit:
September 5th, @08:35PM

said by FizzyMyNizzy See Profile :

If doesn't use cat5/6, what other option does he have to give you? a fiber cable? I would have ask for the guy informaion and call for a supervisor.
Choice is coax cable (MOCA) or cat5 cable that'll go to the Actiontec router. Coax is preferred because they can then try to sell you TV service with it (and the Coax is required for that). In my case it was easily ten times easier for him to use my pre-existing CAT5 runs (leftover from DSL setup before) than run Coax and if he ran coax it would have been useless for TV (we just had three DirecTV DVR's installed in the far reaches of our 2-story house and still have nearly 2 years of commitment for it). He had zero problems with that and installed the CAT-5 method.


eXodus
Scott
Premium
join:2005-08-04
Rockaway, NJ

reply to rbf351
I ran the Cat5e a weekend prior to my install date. The tech's were as happy as could be.

Needless to say they were talking to me the whole time, i even gave them water (it was hot out) and the supervisor came out to the install and they even offered to buy me lunch (the supervisor was running to quickcheck to buy them some food/drinks) but i respectfully declined.

This was when Fios was brand new to my area I was house #2 (i think) on the block to get it. I had 2 techs installing the connection.

What a great day haha.
--
-eXodus

kes601

join:2007-04-14
Virginia Beach, VA

reply to Oregonian2
said by Oregonian2 See Profile :

said by FizzyMyNizzy See Profile :

If doesn't use cat5/6, what other option does he have to give you? a fiber cable? I would have ask for the guy informaion and call for a supervisor.
Choice is coax cable (MOCA) or cat5 cable that'll go to the Actiontec router. Coax is preferred because they can then try to sell you TV service with it (and the Coax is required for that). In my case it was easily ten times easier for him to use my pre-existing CAT5 runs (leftover from DSL setup before) than run Coax and if he ran coax it would have been useless for TV (we just had three DirecTV DVR's installed in the far reaches of our 2-story house and still have nearly 2 years of commitment for it). He had zero problems with that and installed the CAT-5 method.
Actually Cat5 is fine for tv install, they would just hook up the coax to the coax lan port on the Actiontec.

Oregonian2

join:2008-07-16
Beaverton, OR
·Verizon FIOS
·SpiritOne / Aracne..


edit:
September 6th, @03:34AM

said by kes601 See Profile :

Actually Cat5 is fine for tv install, they would just hook up the coax to the coax lan port on the Actiontec.
Cat-5 can't handle the TV video, AFAIK, Coax is needed for the tv install and is why they'd like to install internet-only installations using coax (so they can sell you TV services as well, something harder to do if installation is coax-free using just CAT-5).

ghot1

join:2003-05-27
Turtle Creek, PA
you can have FIOS broadband AND TV see my post here:

»FIOS roxxxxxx!!

ramslt8

join:2007-12-07
Lutz, FL

reply to rbf351
"Cat-5 can't handle the TV video, AFAIK, Coax is needed for the tv install and is why they'd like to install internet-only installations using coax (so they can sell you TV services as well, something harder to do if installation is coax-free using just CAT-5)."

No that is not the reason at all, the CAT5 has nothing to do with getting video service. Most homes are wired with coax in mostly every room and since it is already there it makes for a quicker install for the techs and less disruption to the customer or the possibility of damage to the home (putting a hole where it shouldn't be, ooops!).

ghot1

join:2003-05-27
Turtle Creek, PA

yea i know lol
they sendin me the DTC700 a samller less functional STB that I will hook the COAX into that they originally ran.....the cat5e is ONLY internet and runs straight from ONT to my comp the COAX they origianlly installed will go to the DTC700 which is NOT a router it is a STB

kes601

join:2007-04-14
Virginia Beach, VA


edit:
September 6th, @09:58AM

reply to Oregonian2
said by Oregonian2 See Profile :

said by kes601 See Profile :

Actually Cat5 is fine for tv install, they would just hook up the coax to the coax lan port on the Actiontec.
Cat-5 can't handle the TV video, AFAIK, Coax is needed for the tv install and is why they'd like to install internet-only installations using coax (so they can sell you TV services as well, something harder to do if installation is coax-free using just CAT-5).
I am aware of that. You said they could not do Cat-5 from ONT to router if you have video service. This is INCORRECT. As I stated, they can do Cat5 from ONT to router they would then plug your coax into the coax LAN port of the Actiontec. This gives your STBs the guide info and VOD.

Hence, CAT5 can be used at ONT if you have video service.

ghot1

join:2003-05-27
Turtle Creek, PA


edit:
September 6th, @10:08AM

no bro i said: THEY said I couldnt have both the ethernet and the coax on the ONT on at the same time. there reason was that then I could if i was dishonest pull 40mb/s instead of the 20mb/s I was paying for...THATS why they wundt let me keep the router if i ran cat5e from ONT to comp


nycdave
Premium,MVM
join:1999-11-16
Melville, NY

said by ghot1 See Profile :

no bro i said: THEY said I couldnt have both the ethernet and the coax on the ONT on at the same time. there reason was that then I could if i was dishonest pull 40mb/s instead of the 20mb/s I was paying for...THATS why they wundt let me keep the router if i ran cat5e from ONT to comp
No, it has nothing to do with being honest or not - the ONT CANNOT have more than 1 WAN interface on at the same time...It is MoCA or Ethernet, not both at the same time.

It is a hardware restriction on the ONT...
-
Forums » US Telco Support » Verizon » Verizon Fiber Optics[northeast] FIOS and Inbound Port 80 »
« Is Verizon FiOS coming to my city next?  
page: 1 · 2


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