bprush
join:2008-01-03
Great Neck, NY
| reply to fred 12
Re: $15 rate increase
Call them up and tell them that you are going to have to cancel unless they offer you the most up to date promotional deal. In my case before I finished the sentence that I was going to go back to CV, they told me that they could offer me the most current promotional rate. Basically, unlike CV, when your deal is up, they will give you the most up to date promotion, you just need to call and threaten cancellation. |
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fred 12
@verizon.net | i have the triple play..
thank for the advice... |
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NY Tel
"Please Wait For Dial Tone"
Premium
join:2004-04-09
Smithtown, NY | My neighbor has had FIOS for the past year and his rate just went up at the end of the promotion. He said the "C" word to the rep (cable)and they rolled his rate back for 2 years. |
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nickyboy4
join:2008-07-24
Farmingdale, NY | When my year was up I just called and asked to re up the triple play, the rep did so cheerfully, I did not have to make any kind of cancelation treath.  |
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Earleyp
join:2008-07-05
West Sayville, NY | reply to bprush
I called them and threaten cancel to my Fios and the Rep lowered my bill by $25 month. Now I pay 92.85 a month for TV/Internet/Phone. The guy said don't worry about it will fix it. (Like they always do. Not) |
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