fred 12
@verizon.net | $15 rate increase
Just received a letter letting me know my bill is going up 15/month.. This is my 2nd year. The 1st 15months were riddled with billing errors. Any suggestions on how to get them to drop this increase..Thanks for any help |
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kes601
join:2007-04-14
Virginia Beach, VA | No advice, but wondering if you have the Triple Play or are only TV/Data. |
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bprush
join:2008-01-03
Great Neck, NY
| reply to fred 12
Call them up and tell them that you are going to have to cancel unless they offer you the most up to date promotional deal. In my case before I finished the sentence that I was going to go back to CV, they told me that they could offer me the most current promotional rate. Basically, unlike CV, when your deal is up, they will give you the most up to date promotion, you just need to call and threaten cancellation. |
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fred 12
@verizon.net | i have the triple play..
thank for the advice... |
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NY Tel
Premium
join:2004-04-09
Smithtown, NY | My neighbor has had FIOS for the past year and his rate just went up at the end of the promotion. He said the "C" word to the rep (cable)and they rolled his rate back for 2 years. |
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nickyboy4
join:2008-07-24
Farmingdale, NY | When my year was up I just called and asked to re up the triple play, the rep did so cheerfully, I did not have to make any kind of cancelation treath.  |
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marathonmike
Beer. You can only rent it
join:2001-12-12
Princeton, NJ
 ·Verizon FIOS
| reply to fred 12
I had no problem reup'ing for the triple play, but my rate was going up because the HBO and movie promotions were ending. I decided to give up HBO and save $16 each month.
Also get the one free analog converter and send back a (non HD) STB to save $5 each month.
--
McCain Vows to End 'Partisan Rancor.' Is that like being a UNITIER? McBUSH. |
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cmthru
join:2005-03-19
Germantown, MD
| reply to fred 12
I signed up for the triple play last November. Early July and early August and just this past week I got the same letter stating the bundle package was expiring that month. Yet the bills clearly state the package discount expires November 2009. Verizon billing has no answer as to why I keep getting those letters. |
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Earleyp
join:2008-07-05
West Sayville, NY | reply to bprush
I called them and threaten cancel to my Fios and the Rep lowered my bill by $25 month. Now I pay 92.85 a month for TV/Internet/Phone. The guy said don't worry about it will fix it. (Like they always do. Not) |
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fred 12
@verizon.net | reply to fred 12
Rep told me my rates would remain the same for another year... it took me over a year to straight out the bill i can't wait and see my new bills |
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markperez
@verizon.net | reply to fred 12
Of course the rates have to go up. You didn't expect to get the new 1.6 bugs for free did you? |
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