dm33
join:2007-07-05
Raleigh, NC
| Unable to call issues
I've been with Vonage for a year and never once have EVER had an issue making a call.
I've just submitted a port request to move to Quantum voice. Things had been working well until last night.
I noticed my router was acting funny in that my PC couldn't access the web.
Not very surprisingly, the phone adapter wasn't working either. When I'd pick up the phone there was nothing. No dial tone, no error message.
However, I then rehooked up the Vonage phone adapter and I was instantly able to make calls.
A while later I was able to surf the web again on my PC and the PAP2 phone adapter configured for Quantum Voice started working again.
Why did Vonage work and Quantum Voice wouldn't? Was it a DNS issue? Does Vonage access the network via an IP address and not a hostname?
Any ideas? |
