PX Eliezer
Premium
join:2008-08-09
New Jersey
 ·Callcentric
·Optimum Voice
·callwithus
·voip.ms
1 edit | reply to mogulman
Re: Length of time you've had service
said by mogulman  :How long have you had their service? That's a fair question.
I have been using CallCentric since June. But I was getting my questions answered by their customer service team even before I started using it. And also, I've been reading this dslreports website for most of this year.
One main reason I started using them for VoIP was looking at all the other CallCentric reviews on this site. Looks like the reviews go back almost a year. It's remarkable that nobody really has any major negatives on this company.
I think that when you start using a VoIP provider, you are going to know very, very soon if they are good or bad. How was the signup process, how was initial setup, how was their customer service responsiveness to deal with questions, how does their website work to check your billing and to configure your services, how is call quality, and so forth.
I've asked questions of these guys late in the evening and still gotten e-mail responses in a few minutes.
Please note, I am not saying they are perfect. Nobody is perfect, except maybe that Olympic swimmer guy. In my review, I did suggest some ways CallCentric could be even better. But I do think that they are about the best around of all the companies I've looked at.
Finally: I'd compare it to dating. I think that folks figure out pretty quickly if the person they are dating is a keeper or a creeper.
Thanks for reading my review! |
