Mactron
el Camino Real
Premium
join:2001-12-16
CM94sv
edit:
August 9th, @12:08PM
| reply to dadkins
Re: Cable > DSL
said by dadkins  :Yeah, too hard.  Not for me.. Apparently it's to hard for Comcast and their "Techs" ! 
And why should She have to do it? 
Bottom line, Comcast "Techs" are Lazy and/or incompetent and Comcast doesn't give damn about the customer here.
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If only the Verizon CSRs worked this well.  |
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telcolackey
The Truth? You can't handle the truth
join:2007-04-06
Death Valley, CA
edit:
August 9th, @12:10PM
| If she only had USB I expect this was a very old computer. To say that Comcast sucks because the tech could not figure out how to hook up outdated equipment probably running a very old OS is a bit of a general statement based on a isolated issue.
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"Believe only half of what you see and nothing that you hear." - Dinah Craik |
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dadkins
Go For It
Premium,MVM
join:2003-09-26
Hercules, CA
 ·Comcast
edit:
August 9th, @12:18PM
| reply to Mactron
No offense, but I smell BS.
CAT5 is easier(no driver install needed).
If the tech was truly lazy, CAT5 would have been used.
Why should she have to do it? Comcast will NOT connect, or support, a router.
The USER will have to add it later themself.
Something missing from this story.
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Think outside the Fox... Opera |
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Mactron
el Camino Real
Premium
join:2001-12-16
CM94sv
| said by dadkins :Something missing from this story. Full true story.
6 Mo. old Dual Core computer with no issues.
Your Comcast franchise maybe a BMW...
The Comcast franchise here. is a YUGO.
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If only the Verizon CSRs worked this well. |
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dadkins
Go For It
Premium,MVM
join:2003-09-26
Hercules, CA
·Comcast
edit:
August 9th, @12:24PM
| You say lazy.
To connect USB, drivers have to be installed - more work.
To connect CAT5, plug it in - no installation of drivers.
For more than one computer to be used, sub either gets to pay for Home networking and all hw/installation/setup is handled and supported by Comcast
*OR*... user gets to connect their own router - themselves - no installation by Comcast and no support.
Story is full of holes here Mactron.
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Think outside the Fox... Opera |
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BillRoland
Premium
join:2001-01-21
Ocala, FL
clubs:
·Cox HSI
| said by dadkins :Story is full of holes here Mactron. I have to agree. The believability of what he wrote is predicated on all of us being idiots and never having looked behind the cable modem.
The only lazy person is the person too lazy to unplug the USB, plug in the CAT5 and power cycle the modem.
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"Don't steal. The government hates competition." |
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Mactron
el Camino Real
Premium
join:2001-12-16
CM94sv
| reply to dadkins
said by dadkins :Story is full of holes here Mactron. As they say the truth hurts.
Deal with it.
My guess, they couldn't figure out release, renew to pull a new IP address. So USB it was. 
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If only the Verizon CSRs worked this well. |
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dadkins
Go For It
Premium,MVM
join:2003-09-26
Hercules, CA
·Comcast
edit:
August 9th, @12:44PM
| said by Mactron :said by dadkins :Story is full of holes here Mactron. As they say the truth hurts. Deal with it. My guess, they couldn't figure out release, renew to pull a new IP address. So USB it was. The original connect had to pull IP when modem powered up - with either connection.
There is no need for release renew when swapping connection type.
Resetting or powercycle of modem(at most) is all that is needed.
USB was used (most likely) at user request/approval as it would require running the install software to install USB drivers - but you already know this, right?
Getting way too deep in here for me. LOL!
We believe you Mactron, honestly! 
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Think outside the Fox... Opera |
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Mactron
el Camino Real
Premium
join:2001-12-16
CM94sv
| said by dadkins :We believe you Mactron, honestly! Sorry, the truth hurt your feelings. 
Have a great weekend.
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If only the Verizon CSRs worked this well. |
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dadkins
Go For It
Premium,MVM
join:2003-09-26
Hercules, CA
·Comcast
| Only thing that hurts is my sides from laughing!
You have a Great Weekend as well! 
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Think outside the Fox... Opera |
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fiberguy
My views are my own.
Premium
join:2005-05-20 | reply to dadkins
Not to mention, I'm sure that there are 90% of the people that would agree that no one wants a "lazy" tech, much less a smart one, installing anything on their computers.. |
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fiberguy
My views are my own.
Premium
join:2005-05-20 | reply to dadkins
Maybe the moral to that story is that stupid people shouldn't own computers, especially these days. That story only isn't full of holes, it's not believable either. |
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bobjohnson
Premium
join:2007-02-03
Titusville, FL
 ·Sprint Mobile Broa..
·RoadRunner Cable
 ·Vonage
| reply to telcolackey
said by telcolackey :If she only had USB I expect this was a very old computer. To say that Comcast sucks because the tech could not figure out how to hook up outdated equipment probably running a very old OS is a bit of a general statement based on a isolated issue. Yeah.. I see windows 98 and up computers with no ethernet and technically we aren't supposed to install anything less than Win Me, if I tell them no i can't install on this computer (which i don't tell them no) does that make att better? I have been installing dish, directv, and dsl takeovers for a month now. Why? Because bright house has free install, free equipment and $99 a month for Digital Cable, 7/1 internet and unlimited florida phone... DSL around here is very unreliable, but so is cable so price wins here anyways
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Any unauthorized copying or distribution of the opinion above constitutes stupidity and you should probably be punished
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bobjohnson
Premium
join:2007-02-03
Titusville, FL
·Sprint Mobile Broa..
·RoadRunner Cable
·Vonage
| reply to Mactron
said by Mactron :said by dadkins :Story is full of holes here Mactron. As they say the truth hurts. Deal with it. My guess, they couldn't figure out release, renew to pull a new IP address. So USB it was. Or they had a misconfigured firewall, or the NIC was bad, or the drivers for the NIC were not installed.. Cable techs and Phone techs are not Computer techs and guaranteed with your story if they were installing dsl on that computer it would have been hooked up usb also..
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Any unauthorized copying or distribution of the opinion above constitutes stupidity and you should probably be punished
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Syncognition
join:2008-01-12
Winter Park, FL
| Embarq includes NIC installation in a full install scenario. Not all ISPs are created equally. Some do only what is necessary to get service working for a customer, while others do only what is necessary to make the customer satisfied with how their service works. |
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