charter tech
@charter.com
|  Charter Cable unreliable?
yes, unfortunately there are a lot of power issues with the power companies, but we have been working on them as well. We have been upgrading our stand-by power supplies (back up power)for power outages and aggressively doing maintenance on them as well, along with testing. You may be having another issue going on if you are still experiencing multiple outages. You need to get a hold of a supervisor @ charter to get on top of it. This to us is unacceptable!!!
And by the way, power supplies are not necessarily on your street or immediate area, but may be blocks away, so when a power outage happens down the way, but not at your house, now you know why your lights may still be on, but your cable is out.  |
