elaar
join:2008-07-15
| C85x/C87x ROMMON Upgrade
Hi all,
Is any kind soul able to grab
C870_RM_ALT.srec.123-8r.YI3
or
C870_RM_ALT.srec.123-8r.YI4
for me please? My Smartnet contract ran out about 3 months ago and i've had horrible problems with the Wan->Lan bridging on my 871w. The router is basically unusuable at the moment because of this major bug.
Many thanks in advance
Rob |
|
aryoba
Premium,MVM
join:2002-08-22 | Why don't you just renew your Smartnet contract then?  |
|
sobrado
@uniovi.es
| reply to elaar
What problem are you trying to fix?
You say your smartnet contract ran out some months ago, so I understand that you have been using this router for some time. When did it run into these problems?
I would expect some problems on an ADSL router, but on an Ethernet to Ethernet device like the 871 it is less usual. Perhaps a rommon upgrade is not required to fix the problems with your router. Please, outline the problem with the router. I am sure, someone at this forum will be able to help you. |
|
elaar
join:2008-07-15
| Hi Sobrado,
The problem I have with my 871W is a fairly large bug which is outlined in CSCsd60259. What basically happens is that when the router boots, for a brief period (whilst rommon is organising the file system and preparing the IOS) it bridges the LAN and WAN interfaces. As many cable modems will bind to just one MAC address (unless rebooted), if a PC connected to the router discovers the network is disconnected due to rebooting the router, it will send out another DHCP request and bind with the cable modem when in the rommon stage. Therefore when the router tries to get dhcp from the cable modem, the modem refuses. C870_RM_ALT.srec.123-8r.YI3 fixes this. Does that make sense?
Regarding SmartNet, I have never has a SmartNet on this device. I work for an ISP and have always got files that I have needed with the company's contract. However, I have moved position now and find it harder to request files from them.
The cisco devices I own are 2nd hand and have mostly come from customer sites once they have finished with them. I use them for the only purpose of training for cisco qualifications so it is not financially viable to buy this equipment new (with a smartnet contract) just for learning purposes.
Andy |
|
TROLL131313
join:2004-12-21
Horsham, PA
| reply to elaar
Unplug your cable modem when you are rebooting your 871. Then plug it in once the router is up and running.
Then go into sdm and disable the wan port, then re-able it. It worked for me until they came out with the new rommon.
Or just renew your smart net contract, or call Cisco and ask them to send it to you....some times they will do this. |
|
jester121
join:2003-08-09
Lake Zurich, IL
 ·ViaTalk
| reply to elaar
It is illegal for others to provide you with router firmware, and against the TOS of the site to solicit it here.
»Cisco Forum FAQ »What is Smartnet? Do I need one? |
|
Shady Bimmer
Premium
join:2001-12-03
Northport, NY
clubs:
| reply to elaar
said by elaar  : As many cable modems will bind to just one MAC address (unless rebooted), if a PC connected to the router discovers the network is disconnected due to rebooting the router, it will send out another DHCP request and bind with the cable modem when in the rommon stage. Therefore when the router tries to get dhcp from the cable modem, the modem refuses. Perhaps you could:
1) Either not reboot the cable modem at the same time you reboot the router. This way the cable modem would already have the MAC from the router and deny the request to the PC. When the router comes back up it would be able to properly obtain a lease
2) Unplug your PC's network when you reboot the router.
Perhaps you could contact Cisco, explain your situation, and see if they can help. If they can't, then it would not be "legal" for anyone here to otherwise provide this to you either. |
|
Lasko
@cox.net
| reply to elaar
quote:
I work for an ISP and have always got files that I have needed with the company's contract.
Technically this may not be legal either. The company's contract is for the devices which they own so unless your Cisco devices are company owned and you just use them with their permission you should not load SW downloaded/obtained by the company onto them. |
|
KidGloves
@omcastbusiness.net
|  reply to elaar
It doesn't cost that much for a support contract, and then you get TAC and warranty support (advanced replacement, next business day examples below), in addition to software updates. The two cheapest options for the 871W are:
CON-SNT-CISCO871 SMARTNET 8X5XNBD Dual Ethernet Securi USD 44.00
or, if you also want IPS signature updates (if you want to use IOS IPS:
CON-SU1-CISCO871 IPS SVC, AR NBD Dual Ethernet Securi USD 99.00
these are list prices. A quick search using those part numbers should yield you a basic support contract for under $40 (try pcuniverse). Worth every penny. |
|
Euphrates
join:2007-04-30
Bellingham, WA
| reply to elaar
I've had to use my support contract and it is worth it. In my opinion, Cisco's contract terms can't be beat. The you get to select the turnaround time for replacement parts, they are shipped to you for free, and you can have live access to a TAC technician 24/7.
That's something Sonicwall can't match, that's something Watchguard can't match, that's something that no one has been able to match. |
|
