They're the only carrier that works at my home..... I switched to Verizon Wireless years ago as none of the other wireless services has cell reception at my home. I have been a Verizon Wireless customer for 5 years now. Every time I make a small change to my plan I have to agree to a new two year contract and it's annoying. They are my only choice, right now, but if one of the other companies ups their network and gets a signal at my house I may contemplate switching.
Two years ago next month I decided to add my son to our cell plan. To add him to our current plan was not an option with Verizon so we had to go with a whole new plan, and a whole new contract. When I balked at the new two year contract (I had already been a customer for 3+ years) I was told too bad. I would have loved to have left them but again, they're the game in town for me.
Now they're trying to get me to switch to another new plan and again would force me to sign a new two year contract, I told them NO WAY! I'll stick with my existing plan and I told them to switch me to a new plan would require them to give up the two year contract!