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Forums » O Canada! » Canadian » Canadian Broadband » Telus/Bell txt msg charge can you escape contract?
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teksavvy dsl or cogeco cable? »
« Quebec judge rules for industry, orders downloading website  
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backness

join:2005-07-08
K2P OW2

Telus/Bell txt msg charge can you escape contract?

As the title says,

Do you think this change in service is enough get you out of an existing contract with Bell or Telus?

I have a bell account I would like to get rid of and this increase might be what I was looking for.

Anybody know if this would work?


LiQuiD
BSD geek
Premium
join:2002-08-08
Anjou, QC

cell phone contracts in Canada are notorious, and well documented and often used as classroom material in lawschool for their amazing language, making them remarkably air-tight. It's almost impossible to get out of.
--
Windows is the virus. Linux is the vaccine, FreeBSD is the CURE

backness

join:2005-07-08
K2P OW2
even if they start charging you for text messages (incoming)?


mlerner
Premium
join:2000-11-25
Nepean, ON
reply to backness
Contracts only cover the rate plans, not features.

m1ndpixel

join:2008-06-20
reply to backness
Im curious about this too. If they start charging for text messages im going to tell them to cancel my account without penalties! Are they allowed charging existing, contracted costumers?


LiQuiD
BSD geek
Premium
join:2002-08-08
Anjou, QC
btw, what exactly did change? I haven't received anything regarding rate changes. Is it only on certain plans? I use telus.

CR123

join:2006-11-04
Vancouver, BC

15c per incoming text message, if you are not on a text message plan currently - i.e. if you don't pay $x for x messages a month. If you are on any kind of text plan, you won't get charged for incoming.

Over at the TELUS forum, someone pointed out that the TELUS TOS seems to indicate you can dispute the change to the contract (and, I guess, terminate it), but only within 30 days of the change being implemented. So they reserve the right to change it, but you may be able to get out penalty free.

It hasn't been implemented yet, so hold that dialing finger just now.

m1ndpixel

join:2008-06-20
Can I have to link disputing the Telus TOS? Thanks


andyb
Premium
join:2003-05-29
SW Ontario
»www.telusmobility.com/about/policies.shtml


zaptor99

join:2004-05-02
Toronto, ON

Jim Prentice is asking for an explanation. Good step I guess.
»www.theglobeandmail.com/servlet/···ogy/home


Average Joe TO

@nesbittburns.com

reply to backness
I called Mobility about this. It seems that they can take you out of a text messaging altogether (i.e. no outgoing or incoming texts). This will cost nothing and you simply will not be able to send or receive texts from your phones.

But either way, you cannot get out of your contract.


sbrook
Premium,Mod
join:2001-12-14
H0H 0H0
reply to zaptor99
Where was Jim Prentice questioning Bell and Rogers about throttling internet???

This one must have hit him in the wallet personally!

Radar73

join:2008-01-20
Ajax, ON
reply to backness
I called Bell and opted out of all texting. I'm pay as you go, so no contract to worry about.


zaptor99

join:2004-05-02
Toronto, ON
NDP has a petition against the new charges.
»www.ndp.ca/page/6577


nanook
Premium,MVM
join:2007-12-02
·Bell Sympatico
·TekSavvy Solutions..


2 edits
reply to backness
said by backness See Profile :

Do you think this change in service is enough get you out of an existing contract with Bell or Telus?
Nope. At least not according to this.

P.S. Goldberg is usually very pro-industry. (His posts about throttling will make you cringe.) But on these sorts of one-sided contracts even he is appalled.

Edit: typo


nanook
Premium,MVM
join:2007-12-02
·Bell Sympatico
·TekSavvy Solutions..

reply to backness
More nonsense from Telus. TELUS guarantees spam free text messaging service - no questions asked
quote:
Beginning August 24, clients can simply send the spam message to 7726 with the word SPAM in the body of the message and their account will be adjusted automatically. The credit will be processed with no questions asked of the client by TELUS.
So not only do we have to deal with spam cluttering up our Inboxes but now we have to go to the trouble of forwarding it back to Telus.

And again, if texting causes network congestion then how is adding even more text message traffic going to help reduce congestion?


JayMan
Whoot
Premium
join:2002-06-05
Earth
reply to backness
And now they ding you for the outgoing sms message to get the credit.
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« Quebec judge rules for industry, orders downloading website  


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