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DJBuzz24
join:2008-07-01
Fort Smith, AR
 ·Suddenlink
edit:
July 8th, @01:44PM
| reply to Hookem99
Re: Good Bye Suddenlink
Hookem99, you should check out their Residential Services Agreement (otherwise known as the plausible deniability holy grail).
Within it you'll find such gems as....
Suddenlink reserves the right to change any part of services provided. That includes billing rate and type of services. In other words, they can do whatever they want to your channel lineup, cable 'net speeds, or monthly fees. Without notice to you. Actually, the agreement says that either of these 3 methods may be used to notify a customer, 1) website (suggested that we check it regularly), 2) email to customer, 3) postal notice to customer's billing address. How many times you wanna bet they opt for the obscure #1?
There exists legal precedent that no ToS agreement protects SL from failing to properly notify their customers.
Contained within that same document is that your only right for recourse is account cancellation.
We're talking about a company that, in writing, tells customers, 'we'll do what we want, when we want, and how we want. Not only do we *not* care what you think, but we don't even have to tell you what we've done, and if you don't like it, we'll gladly show you the door without a second thought'.
Kudos. | |
Hookem99
Deep In The Heart
join:2007-07-18
Pflugerville, TX
 ·AT&T U-Verse
·Suddenlink
 ·ViaTalk
 ·AT&T Southwest
 ·DIRECTV
| said by DJBuzz24  :We're talking about a company that, in writing, tells customers, 'we'll do what we want, when we want, and how we want. Not only do we *not* care what you think, but we don't even have to tell you what we've done, and if you don't like it, we'll gladly show you the door without a second thought'. Kudos.  Yeah, thats pretty much what they did.
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There never was a curse, the Red Sox really did SUCK for 86 years!! | |
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