dailyplanet
join:2004-10-27
Colborne, ON
 ·Xplornet
| reply to dailyplanet
Re: [Digital Phone] - Anybody else in Winnipeg with no phone?
Thanks everybody for the information provided.
My Mum's service was restored yesterday by a Shaw Technician.
Four 30-40 minute calls (on hold) to Shaw failed to get it reset remotely. Although I've gotta say... After years of dealing with Bell Canada's offshore call centre (I'm in eastern Ontario), dealing with a local representative was a dream.
There is some kind've reset toggle on the site of the "black box" behind the TV... If she had been able to deal with this, her phones would be back by Saturday afternoon.
As to Shaw being alerted to medical monitoring device (my Mum's LifeLine phone), they were made aware of it at the time that she switched over from Manitoba Telecomm (MTS).
I should follow up with them to make sure it's actually on file. |
