pay4whatUget
@charter.com
| reply to cabbey
Re: [CBN] [CBN] planned outage schedule?
Unless you are a fiber based customer, the answer to your question is no. If you are running your business on regular old coax, your suspect to RF maintenance, which can be frequent and often, as we all know. Our company switched to the fiber side for just that reason. We now enjoy a guaranteed 99.999% (5 Nine's) up time, and we get a 10 day notice on any work they may have to do. They don't touch the fiber too often, and when they do, we just fail over automatically to our secondary (more expensive) provider. |
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benc
Premium
join:2007-06-17
Glen Carbon, IL
 ·Charter Pipeline
 ·Future Nine Corpor..
·Callcentric
 ·AT&T Midwest
| said by pay4whatUget :
Unless you are a fiber based customer, the answer to your question is no. If you are running your business on regular old coax, your suspect to RF maintenance, which can be frequent and often, as we all know. Our company switched to the fiber side for just that reason. We now enjoy a guaranteed 99.999% (5 Nine's) up time, and we get a 10 day notice on any work they may have to do. They don't touch the fiber too often, and when they do, we just fail over automatically to our secondary (more expensive) provider.
Charter has FTTP? Cool.
Is there a significant price difference? I'm just curious.
As for outages, it would be nice to know if they were going to happen, since my back-up connection happens to be dial-up. I only have a single POTS line so it's important that I don't use dial-up much. Fortunately, I haven't had to. |
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cabbey
join:2005-10-30
Rochester, MN
·Packet8
| said by benc  :Charter has FTTP? Cool. Is there a significant price difference? I'm just curious. Charter's fiber offering is not what I'd call 'to the pole'. Not by a long shot. It's very very expensive... on par with getting dedicated fiber run anywhere else, like from the phone company or some other provider. In fact the three places I know that have a fiber CBN connection... pretty much the same. One just happens to be across the street from a charter fiber-to-copper conversion point, so they were able to get it for only a couple tens of grand (to run fiber across the street and into their building), the others paid huge sums of money to get a fiber run in some cases MILES to their location. And the monthly cost is huge. |
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Phatty
join:2000-05-10
Valley Park, MO
·Vonage
·Charter Pipeline
edit:
July 8th, @12:24PM
| said by cabbey :said by benc :Charter has FTTP? Cool. Is there a significant price difference? I'm just curious. Charter's fiber offering is not what I'd call 'to the pole'. Not by a long shot. It's very very expensive... on par with getting dedicated fiber run anywhere else, like from the phone company or some other provider. In fact the three places I know that have a fiber CBN connection... pretty much the same. One just happens to be across the street from a charter fiber-to-copper conversion point, so they were able to get it for only a couple tens of grand (to run fiber across the street and into their building), the others paid huge sums of money to get a fiber run in some cases MILES to their location. And the monthly cost is huge. Yeah it is fairly expensive but is about the same or less than most other providers would offer for similar speeds, support, and most importantly the ability to increase speeds on the fly upto 1gbps. It is not for your average small business customers by any means but when you need serious bandwidth and reliability it gets the job done. We have both an Internet Pipe and Point to Point pipe between locations that goes through Charter Fiber. |
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pay4whatUget
@charter.com
| reply to cabbey
said by cabbey :said by benc :Charter has FTTP? Cool. Is there a significant price difference? I'm just curious. Charter's fiber offering is not what I'd call 'to the pole'. Not by a long shot. It's very very expensive... on par with getting dedicated fiber run anywhere else, like from the phone company or some other provider. In fact the three places I know that have a fiber CBN connection... pretty much the same. One just happens to be across the street from a charter fiber-to-copper conversion point, so they were able to get it for only a couple tens of grand (to run fiber across the street and into their building), the others paid huge sums of money to get a fiber run in some cases MILES to their location. And the monthly cost is huge. As someone who uses the product every day, I can say it's pretty top notch. There is no copper involved, they don't run it just to the pole as cabbey is stating. They run fiber right to the dmarc in our server room. From there, a fiber runs to a cisco 3750 that Charter places there, and they manage. We plug into the ports they tell us, and that's it. We have a 50MB (bi-directional) Internet pipe with a /24 block of IP'., as well as a 100MB connection to our other location across town. And when compared to the bells the price is cheap. We are essentially part of Charter's core network infrastructure. We have one hop to the Internet. |
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cabbey
join:2005-10-30
Rochester, MN
·Packet8
edit:
July 9th, @02:04AM
| said by pay4whatUget :said by cabbey :said by benc :Charter has FTTP? Cool. Is there a significant price difference? I'm just curious. Charter's fiber offering is not what I'd call 'to the pole'. Not by a long shot. As someone who uses the product every day, I can say it's pretty top notch. There is no copper involved, they don't run it just to the pole as cabbey is stating. You'll note I was expanding benc's acronym FTTP to it's common "Fiber to the Pole"... and in fact saying what you were, that charter's offering wasn't that.
And yes, we also agree on their quality. In the 7 or so years that my previous employer had a charter fiber link into the site, I can only think of one user visible outage on that link. And that involved an idiot with a backhoe. |
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Lazlow
join:2006-08-07
Saint Louis, MO | Usually FTTP is fiber to the premises. |
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cabbey
join:2005-10-30
Rochester, MN | D'oh. Good point Lazlow. Brain clearly wasn't working when I wrote that. |
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