JimmyArms
join:2008-01-09
Sault Ste Marie, ON
 ·TekSavvy Solutions..
| reply to Guspaz
Re: Am I the bad luck one in teksavvy? - Ridiculous XXX !
I think perhaps, and this is just a guess, that maybe teksavvy's support has been overwhelmed the last few months.
The biggest complaint I've read is that while tech support is quick to answer, easily understandable, friend, and even cheerful the answer many people are getting is that "we'll submit a ticket".
That's basically it. Then you are stuck waiting anywhere from a couple of days(best case scenario) to god knows when.
I've yet to be called back when told I would or asked to be.
It gets really frustrating.
I'm still waiting for the credit I was promised at the beginning of May. I'll wait until my July 20th bill and if it's not on there I'll probably just forget about it. The $5 or what ever it is going to be just isn't worth the aggravation anymore.  |
