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[CATV] Why do I have a different # of channels in each room? »
« Triple Play Renewal Deal?  
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Wizzerd73

join:2002-12-15
Clarksville, TN

reply to uninet
Re: 10 Meg Not Performing?

I was moved up to a basic cable / 10 Meg internet package too. Not by choice, but because as I was told I was getting a "courtesy speed boost, and lower price" due to an issue I was having, and didn't notice the change in plan until I got the next bill. I loved the faster download speed, over the 3 Meg I had been getting.
Until charter decided it should have been a 5 Meg package instead of the 10 Meg I had originally been given. The 10 Meg lasted maybe 2 months, then speeds dropped noticeably. I look at my bill, what do I see? Basic cable, 5M internet. So much for 6 months of 10M. And to top it off, the price increased by 5 bucks at the time they changed the download speed.
I will admit that they seem to have forgotten to touch the upload speed, as I do have 1M upload capability, which is nice.
I had planned to ride out the promo, which was to end at the time the city had scheduled tentatively to have Fiber to Home 10M service available for half what charter charges for 10M service. Now that's tentatively rescheduled for about a year away, so oh well.
Anyways, look very carefully at your statement either online or in the mail, you too might just see that it says 5M instead of 10M now.
Forums » US Cable Support » Charter HSI/CATV[CATV] Why do I have a different # of channels in each room? »
« Triple Play Renewal Deal?  


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