Re: Flooded Cable Modems - dslreports.com

Author	All Replies
burner50 Pinlifter Premium,VIP join:2002-06-05 EN22wm ·Mediacom ·FrontierNet Intern..	reply to Anonymous Re: Flooded Cable Modems said by Anonymous : Only try this if you own you modem. Cause if you screw up mediacom's modem they WILL charge you $130 for the modem.
	to forum · permalink · · 2008-07-04 21:43:31 ·
OldCableGuy @mchsi.com	We were helping a friend gut her house and saw her Arris cablemodem laying in a pile of 'debris' that was about to be scooped up and crushed. I ran down and pulled it out, so that she wouldn't have to pay for a lost modem (as Mediacom said that they won't charge people to replace equipment that was flooded). I wasn't so lucky with her 6412 III HD DVR DCT though, that got practically torn in half by the claw machine picking the trash up. Suffice it to say that her sentiment was 'who cares' and the nighbors I mentioned to save the equipment thought pretty much the same thing; 'not our problem, let Mediacom deal with it'. It will be interesting to see if they're willing to call it a wash if the people can't even provide the damaged equipment or if they're going to bill people who just threw all the stuff away.
OldCableGuy @mchsi.com	to forum · permalink · 2008-07-08 15:48:11 ·
wth Premium join:2002-02-20 Iowa City, IA ·Mediacom	said by OldCableGuy : It will be interesting to see if they're willing to call it a wash if the people can't even provide the damaged equipment or if they're going to bill people who just threw all the stuff away. Mediacom would have to not charge a homeowner for any equipment lost to the flood if the homeowner can provide their name/address on the cities official list of homes that can't be re-entered by the homeowner. Actually, Mediacom should get a copy of the list from the city and not force the homeowner to provide proof that their home is on the list.
wth Premium join:2002-02-20 Iowa City, IA ·Mediacom	to forum · permalink · · 2008-07-08 16:03:48 ·
OldCableGuy @mchsi.com	These were yellow tags, which means that its up to you to clean and rebuild. The homes weren't red tagged. I am sure some people realize that the stuff isn't yours and you need to take care of it, but not everyone does / did and I wouldn't want to be Mediacom taking the hit, they're going to have bad press either way.
OldCableGuy @mchsi.com	to forum · permalink · 2008-07-08 16:38:41 ·


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