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Forums » FiOS Rep Dishes Out A Few Insider Tips » interesting comments so far
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rit56

join:2000-12-01
New York, NY

interesting comments so far

but no one seems to doubt Verizon is known for dubious, shady billing practices. the inside wiring thing is a perfect example. they wire it into your home and they own it. you rent it from them. so if it breaks and if you don't buy insurance than you have to pay them to repair their faulty equipment? same crap they do with cell phones. wait til they revoke net neutrality.


nycdave
Premium,MVM
join:1999-11-16
Melville, NY

said by rit56 See Profile :

but no one seems to doubt Verizon is known for dubious, shady billing practices. the inside wiring thing is a perfect example. they wire it into your home and they own it. you rent it from them. so if it breaks and if you don't buy insurance than you have to pay them to repair their faulty equipment? same crap they do with cell phones. wait til they revoke net neutrality.
Huh? IW is 'owned' by Verizon? Since when? And since when to you 'rent' IW? Time to do some research on Divestiture and the old Bell System.


Dogfather
Altitude is your friend
Premium
join:2007-12-26
Laguna Hills, CA

edit:
July 2nd, @04:58PM

reply to rit56
No different from my DirecTV service...and I LEASE their equipment.

If my D* DVR takes a crap, I eat it. If my LNB goes bad, I eat it.


pnh102
Reptiles Are Cuddly And Pretty
Premium
join:2002-05-02
Mount Airy, MD
reply to rit56
So don't patronize them.

Corydon
Cultivant son jardin
Premium
join:2008-02-18
Denver, CO
clubs:
·Comcast

reply to rit56
That's one thing I do have to say about Comcast. When I have needed a tech to come out to fix things, they've never charged me for the trip, even when it turned out to be something inside my house. Of course it was all their installation work, but still, I've never gotten the "inside wiring" excuse.
--
"Every man thinks meanly of himself for not having been a soldier, or not having been at sea."

jester121

join:2003-08-09
Lake Zurich, IL
reply to Dogfather
They'll give you a free new one but renew your account for another 2 years. If it's the LNB they'll charge you a service call for a tech to replace it. Or you can pay $5.99/month and everything's completely covered.


Dogfather
Altitude is your friend
Premium
join:2007-12-26
Laguna Hills, CA
I was told by DTV that unless I have the $6/mo deal, I eat the DVR no matter what. Since I would already be a subscriber I wouldn't even be entitled to a discounted DVR.


codee
Premium
join:2001-10-01
Minneapolis, MN
·Sprint Mobile Broa..

reply to rit56
said by rit56 See Profile :

the inside wiring thing is a perfect example. they wire it into your home and they own it. you rent it from them. so if it breaks and if you don't buy insurance than you have to pay them to repair their faulty equipment?
Lets not fool ourselves here....Inside wiring (Coax, Cat3, cat5, etc) DOESN'T just cease to stop working on its own. There has to be some form of influence from somebody or something to cause it to have a problem. Outside cabling could have a problem from the elements, especially if a animal such as a gopher, squirrel, rabbit, etc chews on the line to cause damage. Additionally the equipment is fairly solid aswell, but as its electronic things can and do go wrong occasionally from time to time. I currently have Comcast and Dish Network, and neither of them have charged me for problems not caused by me. By that I mean as long as I didnt drill through a cable inside the house, try to move stuff around on my own, or anything similar, any problems have always been fixed for free. Comcast had to replace the line to my house once, and replace a outlet in my basement once. No charge either time. Dish had to replace a LNB that retained water everytime it rained, and they also replaced a VIP622 DVR once as well and I wasnt charged for those jobs either time.

I do agree that the $90 to show up and $180 a hour is overly excessive, but that information is readily available when you sign up for service and if you didn't like the terms/prices at that point in time, that would have been a great time to not get the services installed.

fivepairpath

join:2007-09-09

reply to rit56
If the wire is in your house, you own it. The wire contract is only a insurance policy. A company would never go to a house and rip out the wires just becuase you dont have the service anymore. They only own the wire feeding the nid outside. After that its all you. It is a little peace of mind when you do have trouble that it has only cost you the amount of the wire contract than say 75$ per new IW to be reran then 25$ to wire the jack them maybe so much $$ per hour that the tech is there. Here is a thought, if you knew how to do the work, you wouldnt be calling the phone company to fix it.
Forums » FiOS Rep Dishes Out A Few Insider Tips


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