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Forums » US Cable Support » Mediacom » [IL] Appt connection drop help (assuming bad cable modem)
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Modem going bad? »
« springfield mo outagages?  
AuthorAll Replies

Seregog

join:2007-09-21
Charleston, IL

reply to Seregog
Re: [IL] Appt connection drop help (assuming bad cable modem)

Update:

Had a tech come to the Appt complex..fooled around with the router only and then said the connection is "fine". Got in touch with landlord again to see if he can get another FST to visit the complex and look at the cable modem only and look at signal noise. As before, packet loss at the 2nd hop and not connecting beyond it remains the issue.

I've also noticed that now the Upstream power level will hit 61.1 dBmV and take down the connection as well...

If the FST still deems that there is no problems on the line, what are my options..I'm just tired of reading emails for 10-20 min then loosing connection for 20..then back again for 5..on / off /on / off and it's making me lose my sanity.


Anonymous
Premium
join:2004-06-01
IA
Replace that modem.


burner50
Pinlifter
Premium,VIP
join:2002-06-05
Broken Rail
·Mediacom
·FrontierNet Intern..

reply to Seregog
said by Seregog See Profile :

Update:

Had a tech come to the Appt complex..fooled around with the router only and then said the connection is "fine". Got in touch with landlord again to see if he can get another FST to visit the complex and look at the cable modem only and look at signal noise. As before, packet loss at the 2nd hop and not connecting beyond it remains the issue.

I've also noticed that now the Upstream power level will hit 61.1 dBmV and take down the connection as well...

If the FST still deems that there is no problems on the line, what are my options..I'm just tired of reading emails for 10-20 min then loosing connection for 20..then back again for 5..on / off /on / off and it's making me lose my sanity.
Typical of an Ambit after around 6 months of use.

Seregog

join:2007-09-21
Charleston, IL

Alrighty: after 2 months of me complaing to both Mediacom and to my landlord to the techs are looking at the right piece of hardware (of which they haven't) and talking: the Tech's still belive "nothing is wrong". I'm calling on monday to basicly beg my landlord to let me buy a brand-new cable modem for the complex. Question for you all: any recommendations as to what brand to shoot for?

drWaLLs

join:2004-03-19
Valdosta, GA
I don't know about anybody else but I bought a Motorloa Surfboard SB5100 Cable Modem about 5 years ago and have been rocking ever since..


Sandman5
Premium
join:2002-07-10
Springfield, MO
clubs:
reply to Seregog
I'm going to second Motorola.


Anonymous
Premium
join:2004-06-01
IA
reply to Seregog
RCA DCM 425.


Santa Fe
Misery loves company. Wanna hang out?
Premium,ExMod 2002-7
join:2000-08-22
Freight Yard
clubs:
·Mediacom

said by Anonymous See Profile :

RCA DCM 425.
I'd vote for the Motorola Surfboard Too! Had one of the above before, dang power plug wouldn't stay in.
--
I'm Forever Folding For Team Helix
Autism Speaks, Please Listen!

wth
Premium
join:2002-02-20
Iowa City, IA
·Mediacom

reply to Seregog
said by Seregog See Profile :

I'm calling on monday to basicly beg my landlord to let me buy a brand-new cable modem for the complex.
How many people are connected to the router/cable modem? Never heard of one cable modem for a "complex"


Anonymous
Premium
join:2004-06-01
IA
reply to Santa Fe
I agree that's a piece of junk but also that's not RCA DCM 425.

That's RCA DCM 305.

RCA DCM 425 looks like THIS.


Santa Fe
Misery loves company. Wanna hang out?
Premium,ExMod 2002-7
join:2000-08-22
Freight Yard
clubs:
·Mediacom

said by Anonymous See Profile :

I agree that's a piece of junk but also that's not RCA DCM 425.

That's RCA DCM 305.

RCA DCM 425 looks like THIS.
I know, but I never SAID I had an RCA DCM 425.
--
I'm Forever Folding For Team Helix
Autism Speaks, Please Listen!
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