MyDogHsFleas
Premium
join:2007-08-15
Austin, TX
 ·AT&T U-Verse
 ·AT&T Southwest
| reply to MikeEileen
Re: You won't beleive this...
What do you mean "all phone, Internet, and TV connections were severed"? You mean you had existing service and they disconnected it? What service did you have? Did you cancel it or did they disable it during the install?
What do you mean you "signed a contract"? U-verse does not do contracts. Maybe you signed an order?
Did you actually lay out any money in advance? That is also not normal.
Unless they actually disabled an active service during their install efforts, I think you have no recourse at all. Any of the U-verse install efforts are caveated, they don't guarantee results.
I would think the most you are entitled to is to put your wiring back the way it was before they started. |
