tlongren
join:2004-01-27
Nevada, IA
edit:
July 1st, @11:16AM
| [IA] Poor Connection
Was up for a short while, then back down again |
I just got off the phone with a mediacom customer service rep and was notified by an automated message that there is a service outage in my area.
I'm in Nevada, IA, about 6 miles east of Ames on highway 30. Up until this last weekend, I rarely had any problems. I have a home network setup, with a linux box for a router. I run smokeping on that router, it pings various hosts outside my network to test connectivity and latency.
Smokeping has been seeing 19 out of 20 packets being lost for about the past week now. There was a short while yesterday where everything was OK, all 20 of the pings were being returned for about 6 hours. Got up this morning and it was totally down again, back to getting 1 successful ping out of every 20 pings sent.
Now, I'm sort of bothered by this because nobody from mediacom can get to my house until July 9th. That will put me at nearly two weeks of downtime, that I'm going to end up having to pay for.
I've replaced every ethernet cable in the house. Only thing I have not replaced is my cable modem. Here's power levels and all that from the modem:
Power Levels Received: 10.0 dBmV
Power Levels Transmitted: 55.5 dBmV
Received SNR: 33.5 dB
Frequency Downstream: 111.00 MHz
Frequency Upstream: 25.00 MHz
Anyone have any suggestions? |
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basenji
join:2006-11-02
Waconia, MN
edit:
July 1st, @09:12PM
| Get that bad boy off the amp. With a downstream of that strong and an up of that high, my guess is your modem isn't the first split and off an amplifier. Incoming line to 2-way, one leg directly to modem other to the amp then to the 4/8 or whatever way splitter you have.
If you don't have an amp, call for a tech, you have a line issue. |
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burner50
Pinlifter
Premium,VIP
join:2002-06-05
Broken Rail
 ·Mediacom
 ·FrontierNet Intern..
| reply to tlongren
said by tlongren  :Power Levels Received: 10.0 dBmV Power Levels Transmitted: 55.5 dBmV Agreed, Lose the amp. No way you've got signals like that. With a 55db upstream i would expect to see -3 to -7 downstream
How many outlets do you have? Who installed the amp? |
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