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[CATV] Signal OK, SNR, OK, Huge Error Rates -- Help, Please. »
« [Off Topic] CoxTOC1 On Vacation  
AuthorAll Replies

sirghost
citywide

join:2005-07-23
Phoenix, AZ
·Cox HSI

reply to robertfl
Re: [AZ] cox phone support sucks!!!

Guys, it was not the issue with the script reading. all was fine and well. It is the comments of "you would not have these issues if you would just use windows xp instead of mac or vista.". Comments like that are completely useless imo. I also loved how that comment was from a level 2 guy. No, the first level guy I can fully understand him not wanting or knwing how to have me fiddle around in the mac os to check settings or what not. It was the tier 2 guys comments that piss me off and make me feel like because I choose not to use windows xp that I am somehow inferior and not worthy of real help.

That was my complaint here. The fact that it only took 3 hours to fix an issue on the company side of things in my neighborhood was outstanding service.
Forums » US Cable Support » Cox HSI[CATV] Signal OK, SNR, OK, Huge Error Rates -- Help, Please. »
« [Off Topic] CoxTOC1 On Vacation  


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