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Hazy Arc

join:2006-04-10
Greenwood, SC
Reviews:
·Embarq Now Centu..
·CenturyLink

1 edit

Random Spikes of Latency

I recently moved to a new location and retained my Embarq service. I had very little trouble with connection reliability at my old address. Unfortunately it seems things may be changing.

Every 5-10 minutes or so at my new address, I will encounter a huge spike in RTT as seen from the copy/paste of a tracert command below. The latency will skyrocket for 10 minutes, then return to normal values in 10 minutes. The high latency times start at the first hop past my router. What could be the cause of this? I've reset my router/modem and directly connected to the modem itself with the same results.

C:\Documents and Settings\User>tracert -d google.com

Tracing route to google.com [64.233.187.99]
over a maximum of 30 hops:

1 2 ms 1 ms 1 ms 192.168.0.1
2 79 ms 112 ms 134 ms 71.54.56.1
3 363 ms 288 ms 325 ms 65.41.232.217
4 302 ms 348 ms 293 ms 160.81.74.177
5 208 ms 157 ms 131 ms 144.232.3.56
6 73 ms 84 ms 84 ms 144.232.20.155
7 162 ms 159 ms 137 ms 160.81.98.34
8 110 ms 102 ms 223 ms 209.85.130.18
9 106 ms 108 ms 128 ms 72.14.238.136
10 116 ms 84 ms 79 ms 216.239.47.1
11 64 ms 67 ms 71 ms 216.239.49.222
12 65 ms 65 ms 66 ms 64.233.187.99

Trace complete.

I've tried to catch this latency using the Line Quality test here on DSLR, but everytime I queue it up, the latency is gone by the time the tests runs. I will keep trying to see if I can get better results


Hazy Arc

join:2006-04-10
Greenwood, SC

1 edit

»/linequality/nil/2399333
»/linequality/nil/2399358

I seem to have caught some there.



Hazy Arc

join:2006-04-10
Greenwood, SC

»/linequality/nil/2399493

Apparently the router at Raleigh is having some issues...


Monolith

join:2007-07-25
united state

reply to Hazy Arc
Since I am in Clayton, I would think I would use the same route, I will do some testing tonight and see if I have the same problem. Are you seeing it at certain times of the day?



Hazy Arc

join:2006-04-10
Greenwood, SC

Mostly in the afternoon/evening


Monolith

join:2007-07-25
united state

reply to Hazy Arc
»/linequality/nil/2399649



Hazy Arc

join:2006-04-10
Greenwood, SC

Well there you go...looks like that router is having problems. How is your latency?



Hazy Arc

join:2006-04-10
Greenwood, SC

reply to Hazy Arc
Is this a problem with Embarq's network or what?


Monolith

join:2007-07-25
united state

reply to Hazy Arc
»/linequality/nil/2399874

Not seeing the problem at 7am. Looks to be late in the day or at night as you said.

I would think this is a Level3 problem. Going to run test again tonight see what happens. Yes I do see some Latency trying to play any online games or VPN to work, takes forever.



Hazy Arc

join:2006-04-10
Greenwood, SC

That's how I noticed the problem originally...spiking latency doesn't bode well for online gaming.


Monolith

join:2007-07-25
united state

reply to Hazy Arc
so the afternoon is upon us again, and the probelm starts yet again...

»/linequality/nil/2400036



Hazy Arc

join:2006-04-10
Greenwood, SC

It's baaaaaaaaaaaaaaaaaaack

»/linequality/nil/2400111



Gemologist
Premium
join:2001-11-15
USA
kudos:3

reply to Hazy Arc
Same issues I dealt with for years with them. Never did fix the issues and always blamed the problems on my hardware, funny since no problems since switching to Cable, lol.

The spikes always happen during peak hours. Oversold bandwidth is the problem.
--
Images are Copyrighted and use is NOT
permitted.


Monolith

join:2007-07-25
united state

reply to Hazy Arc
really starting to annoy me

»/linequality/nil/2400820



Hazy Arc

join:2006-04-10
Greenwood, SC

If it's an issue with Level3, wouldn't that mean there is little Embarq can do?



Gemologist
Premium
join:2001-11-15
USA
kudos:3

reply to Hazy Arc
My issues were never with Level 3, they were ALWAYS on Emabarq's/Sprint's end of things.
--
Images are Copyrighted and use is NOT
permitted.



espaeth
Digital Plumber
Premium,MVM
join:2001-04-21
Minneapolis, MN
kudos:2
Reviews:
·Vitelity VOIP

reply to Hazy Arc

Click for full size
Smokeping last 30 hours
I've been getting the same issue here over the last couple weeks. My full smokeping graphs are available here: »/r3/smokeping.···0dfb0.NY

You can sign up yourself for free here: »/smokeping

You can see that once prime time hits, latency goes to hell. For the last couple years I've been running my VoIP traffic over DSL because it was more stable, but as of the last couple weeks I've moved that all over to my Comcast cable connection because VoIP is unusable on DSL at night with that kind of jitter.


Hazy Arc

join:2006-04-10
Greenwood, SC

Just when I thought the problem had disappeared.........

»/linequality/nil/2403808



Hazy Arc

join:2006-04-10
Greenwood, SC
Reviews:
·Embarq Now Centu..
·CenturyLink

1 edit

reply to Hazy Arc
»/linequality/nil/2403911

»/r3/smokeping.···fd5ab.NY

Come on Embarq...you can barely browse with this latency, much less use VOIP or game.


dude34221

join:2002-06-13
Athens, OH
Reviews:
·Time Warner Cable

4 edits

reply to Hazy Arc
it is the 90s with sprintlink and latency, thank goodness embarq spun off when they did. this jitter/latency problem is common to me as well. i am a developer, coder, and hardcore gamer. have been since the start of online "multiplayer games that were original" aka not java checkers

»img.photobucket.com/albums/v204/A_Pac/dd.gif

and 45 traceroutes later with nothing on the connection or network activity

»img.photobucket.com/albums/v204/···/dd2.gif

the loss %'s in the 90s are false positives. they appear high to show the blockage of icmp ping 100% of the time. the 2.1% loss though, is where the problem is. sprintlink again proven to be the problem with 2.1% loss in routing change in addition to sporadic ping times as you can see from picture two in the maximum ping chart. packetloss+latency spikes up to 170ms=/voip/webcam chat/combo of both/, hell. forget trying to do anything with music as well, it will sync terrible no matter what you tune it to.


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