LordPye
join:2008-06-05
Annandale, VA
| reply to useport80
Re: [VA] Intermittent internet problems - long post
I'm in Annandale and Im having similar issues. Cable TV is fine but the internet has been out completely for us since 6/1/08...no outages reported, no anything. Our connection was in and out a lot before 6/1 and then just shut down completely. Now the cable modem never even comes online at all. We've had a tech out (he was here for 3 hours) and couldn't come up with any answers, so they sent a work order for a maintenance crew to come out and check the lines outside...that was a week ago, still no crew has come out. It's terrible. The CM light on the modem has been flashing since 6/1 and repeats the message "NEver Found the Downstream from CMTS" on the error log every two minutes. On your CM Info screen, is your modem failing to lock on a downstream as well? |
