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golfgod2005

join:2005-11-11
Norton, MA

Problem with Fairpoint DSL/Long Distance

Im in Maine.. I've had Fairpoint's DSL and Long Distance for about 7 months now. When I purchased the package it was supposed to be DSL plus free long distance. However, this past month, my bill has gone up by over $20 bucks. I called them and it says that I only get 150 long distance minutes and then its 10cents a minute after that. They say they have never made that offer of Free Long Distance until now...but I know when I signed up thats what it was. However, I dont have any proof of the deal. The customer service person that I ordered from no longer works there. I've tried looking through web archives of fairpoints site to see if I could find any of their packaged deals but I cannot. Does anyone have any information that may help me? Thanks in advance.


sashwa
Pixie Cat Crunches and Folds
Premium,Mod
join:2001-01-29
Alcatraz
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The Fairpoint Forum is not busy but you might get some help there. I can't move you there so you will have to post in there yourself.

»Fairpoint Communications
--
TH ~ NE ~ EPN ~ NC ~ TD

golfgod2005

join:2005-11-11
Norton, MA
reply to golfgod2005
thanks..didnt even know that forum existed til now...thank you.


sashwa
Pixie Cat Crunches and Folds
Premium,Mod
join:2001-01-29
Alcatraz
clubs:
You're welcome. Good luck.
Forums » US Telco Support » FairPoint


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