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Forums » US Cable Support » Suddenlink » Timeouts and Retransmits
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« Holy Hops Batman! (Please look)  
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They DONT CARE

@suddenlink.net

reply to ml360
Re: Timeouts and Retransmits

Timeouts and Retransmits can be expected with this provider... I had cox for years .. and when suddensucks took over nothing but problems.. you call the service center and get someone that just knows how to click a mouse... has know idea what your talking about.... here is the problem... you network sucks .. I have 22 hops to google with a ping of ove 280 to google.. I can no longer play online games.. I have 42 hops to gamespy servers.. with 80 to 100 percent packet loss.. on ever hop after the first 3.. the higher up network techs havent a clue how to fix these probs.. I have service guys saying its just heavey traffic..not at 2am.. this is much worse than dsl.. and I will be switching over 3 accounts back to dsl.. and then get a dish for tv viewing..when the top of the ladder is clueless..then there is no hope.. I have given suddenlink a year to get it going but it is just worse.. last night I had no service for 9 hours.. then today its on but with "massive packet" loss and "ping times"..they will try to blame your system.. I have more puter knowledge than most of the sudden sucks techs..I will be glad when this company is bought out or somthing is done to make it right. your ads say play online games.. I would like to see this ..please come and play a game online with my connect that costs 130.00 a month..and my other house across town has the same problem.. it is the network and its screwed beyond repair..I dont even want to bother with calling service center.. "because you get no support" do this unplug that haw far are you from the wall..do you use a splitter..please.. call cox and have them fix your network and then leave it alone..because you guys have no clue....yes I am mad and think your company sucks.. the service sucks ..the product sucks.. and even the cable television sucks.. my fox news channel constantly repeats words to the point I cant watch it.. DO YOU HERE ME IT REPEATS WORDS..!..SO FIX IT AND AND IF YOU CANT ..THEN TELL SOMEONE WHO CAN.. IT IS NOT A SATALITE PROBLEM.. WHICH I WAS TOLD..AND DOES IT A CERTAIN TIME OF YEAR.. IT DOES IT EVERY FRICKING DAY..! IF YOU ARE THINKING ABOUT GETTING SUDDENLINK..DO NOT YOU WILL BE VERY SORRY..! AND HAVE PROBLEMS ALWAYS..!
VERY TRULY YOURS
MUSKOGEE, Oklahoma


SDLKGVLLNC

@suddenlink.net

I am in Greenville, NC and my times to Google are good. Sub 25ms. I have only had the service for about a year, but mine has worked fine ever since I subscribed. No complaints here.

C:\Documents and Settings\user>ping -n 10 www.google.com

Pinging www.l.google.com [64.233.169.103] with 32 bytes of data:

Reply from 64.233.169.103: bytes=32 time=22ms TTL=245
Reply from 64.233.169.103: bytes=32 time=20ms TTL=245
Reply from 64.233.169.103: bytes=32 time=21ms TTL=245
Reply from 64.233.169.103: bytes=32 time=22ms TTL=245
Reply from 64.233.169.103: bytes=32 time=21ms TTL=245
Reply from 64.233.169.103: bytes=32 time=23ms TTL=245
Reply from 64.233.169.103: bytes=32 time=22ms TTL=245
Reply from 64.233.169.103: bytes=32 time=21ms TTL=245
Reply from 64.233.169.103: bytes=32 time=22ms TTL=245
Reply from 64.233.169.103: bytes=32 time=24ms TTL=245

Ping statistics for 64.233.169.103:
Packets: Sent = 10, Received = 10, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 20ms, Maximum = 24ms, Average = 21ms
Forums » US Cable Support » Suddenlink« Holy Hops Batman! (Please look)  


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