jwko
join:2007-04-02
Cecil, AR
 ·CenturyTel Inc.
·AT&T Yahoo
| Problems after a storm
Hi everyone.
Last week we had a pretty bad storm with lot's of lightning. I had everything unplugged, lost one modem already. After the storm passed, fired everything up, internet connected, but when I would try and load my homepage it would seem to stop part way. If I was lucky I could refresh several times and would finally load. I went to a couple of my neighbors and they were having the same problem. We all called tech support and they issued us all tickets. They said a tech would call us the next day or would come by, they never did but I did see them working at the CT box in out community. After that things worked fine. Till last night. Same thing again but we had no storm's. It's been almost 12 hours with very slow speeds. Upload is normal though. Can anyone tell me whats going on? I live in a very small community & im guessing with no more than 25 dsl subscribers. I did call tech support and they opened another ticket.
Also my modem stats differ with my neighbors, they live right next door. Is this normal?
My upload would not produce a image, here are those stat's.
:::.. Upload Stats ..:::
Upload Connection is:: 259 Kbps about 0.3 Mbps (tested with 579 kB)
Upload Speed is:: 32 kB/s
Tested From:: »testmy.net/ (Main)
Test Time:: 2008/06/04 - 2:44am
Bottom Line:: 5X faster than 56K 1MB Upload in 32 sec
Tested from a 579 kB file and took 18.297 seconds to complete
Upload Diagnosis:: May need help : running at only 78.01 % of your hosts average (centurytel.net)
U-Validation Link:: »testmy.net/stats/id-LD9CS02XI
User Agent:: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1) [!]
Here are my modem stat's.
Transceiver Revision: 5.2.2.0
Vendor ID Code: 4
Line Mode: not defined
Data Path: Interleaved
Transceiver Information Down Stream Path Up Stream Path
DSL Speed (Kbits/Sec) 1786 319
Margin (dB) 31.0 4.0
Line Attenuation (dB) 30.0 16.0
Transmit Power (dBm) 17.3 12.1
Neighbor's Stat's.
Transceiver Revision: 5.2.2.0
Vendor ID Code: 4
Line Mode: G.DMT Mode
Data Path: Fast
Transceiver Information Down Stream Path Up Stream Path
DSL Speed (Kbits/Sec) 1792 320
Margin (dB) 19.0 31.0
Line Attenuation (dB) 27.0 16.5
Transmit Power (dBm) 12.5 11.9 |
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Time Keeper
Premium,MVM
join:2004-01-07
Kimberling City, MO | Possibly an equipment issue due to the storms. Just make sure to keep on them for a fix. |
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jwko
join:2007-04-02
Cecil, AR | reply to jwko
OK, I'll keep on em.
In my modem stat's, whats does Line Mode: not defined
Data Path: Interleaved mean? Why does mine differ? |
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chd176
join:2003-01-10
Winfield, AL
·CenturyTel Inc.
| reply to jwko
Interleaved is a noise profile put on a DSL line to help maintain stable sync if your having a problem, I forgot the exact technical explaination but I think the DSLAM checks for packet loss between you and the DSLAM and frequently results in slightly higher pings and fast path means no correction checking and slightly better pings. I'm not 100% why it would differ I know mine changed once I was switched from ADSL equipment to ADSL2+ but it could also be my different modems I got a new westell lol, basically what it comes down to is not anything to worry about.
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10,000/768 CenturyTel PPPoE DSL line (really 5,000/768  ) |
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jwko
join:2007-04-02
Cecil, AR
·CenturyTel Inc.
·AT&T Yahoo
edit:
June 5th, @05:47AM
| reply to jwko
CT sent me a email. "There was a circuit down in your area. If you are still having trouble, call us at 1-800-809-1410".
It's been ok since late this afternoon. I have noticed the Internet light on my 6100 will go red at times. I can still surf though. Most of the time the light is off, sometimes green.
Also, after internet was back to normal, I reset the modem and Data Path is now at Fast. Line Mode is Unknown.
One last question, is it possible to access my Westell modem while connected through a router? Or do I have to connect directly to the modem to access? I use 192.168.1.1 while connected to modem but through router, says "Cant display the webpage" |
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BigVe
join:2005-07-15
Gulliver, MI | As far as i know you must connect directly to modem.Never worked any other way for me |
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chd176
join:2003-01-10
Winfield, AL
·CenturyTel Inc.
| reply to jwko
said by jwko  :One last question, is it possible to access my Westell modem while connected through a router? Or do I have to connect directly to the modem to access? I use 192.168.1.1 while connected to modem but through router, says "Cant display the webpage" The only way I was able to access my westell through my modem is change my IP range on my router to something like 192.168.2.1 so I could get to the 192.168.1.1 address on the modem.
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10,000/768 CenturyTel PPPoE DSL line (really 5,000/768 ) |
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jwko
join:2007-04-02
Cecil, AR | reply to jwko
My router ip is 10.0.0.1. Still can't access 192.168.1.1
I guess the only way would be to connect directly to the modem.
Thanks to everyone for the reply's |
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