cdru
Go Colts
Premium,MVM
join:2003-05-14
Fort Wayne, IN
| reply to pokesph
Re: The Planet
said by pokesph  :Nice to know that, as a The Planet customer, I have to read / learn about this major outage issue from DSLR. Thanks guys! Maybe you could check in the System and Network Status forum at ThePlanet, and in particular this thread. |
phattieg
join:2001-04-29
Winter Park, FL
 ·Verizon Wireless B..
·Sprint Mobile Broa..
1 edit | reply to pokesph
Well, I'll be honest about it. If I ran a company, I would be more concerned about damage control than telling you, the customer, what is going on. I mean think about it, a FIRE occured, the first thing on the owners mind was "whats down, whats up, who should I call, how many people are affected, what can we do to get back up ASAP before people sue". So before you get upset that DSLR "reported" it before the company did, you have to think, the company has to prepare a press release about how the fire got started, what they've done to make sure there is a backup in place if it happens again, etc, etc, and it all has to be worded in a long winded, lawyer friendly fashion. So I can safely say I am grateful it didn't cause the affected customers downtime resulting in days, and I happened to used quite a few of the affected sites myself within the last 24 and 48 hours reprogramming my old Verizon post paid phone to a pre-paid using QPST and the help of howardforums.com. Thanks to them, ironically, the internet on my cell phone started working properly after I seen a screen shot in the "how to" section, and found the hex code for the internet service in the actual shot that was hosted by this provider. So kudos to them for damage control and getting the site back up before I noticed it was down! 
EDIT: I am actually posting this message on my PC using the same cell phone I was programming because ironically the speeds are faster than the apartments owned cable internet service. I get about 300 kpbs more download, and about 40 kbps faster upload. And although Verizon's prepaid plans suck for prices (99 cent a day to use it for that day, 10 cent a min, 10 cent per text, unlimited mobile web for 99 cent a day, thats what made me do it.). Besides, my Sprint Moto Q just died, and I have to save up for a replacement, so I am using the prepaid till I get my Mogul. |
Nice to know that, as a The Planet customer, I have to read / learn about this major outage issue from DSLR.