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[General] Tracking call back to source »
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asaw2513

join:2006-12-12
Abingdon, VA

Phoenix, AZ DIGTAL CDMA Traffic Migration

IX. Market Specific Information

Phoenix, AZ CDMA Traffic Migration
Between Tuesday, June 3, 2008, and Saturday, June 14, 2008, Alltel will migrate all digital CDMA traffic from the Motorola - EMX switches to the Phoenix Nortel P-MSC switch. All Analog traffic will remain on the Motorola - EMX switches.

This migration will cause Customers to be unable to place or receive calls on Alltel’s network or on our partners’ network for up to 2 ½ hours each night (6/3/08 - 6/14/08) between 1a.m. and 6:00a.m. (CDT). This means that some Customers could experience a full outage during these migration periods.

All subscriber records will remain in the SDHLR (eSM) switch. Tech Support will continue to view/access these subscribers’ records in the SDHLR (eSM) switch.

3-Way Calling Change and Set-up Procedure
The 3-way calling feature will change for these subscribers. These Customers will now have to:
• Press the flash/send key
• Dial the 3rd party
• Press the flash/send key again to dial the number
• Once the 3rd party answers, the subscriber must press the flash/send key again to bring everyone together.

Previously, the Customer would dial the 3rd party number, press the flash/send key, and after the 3rd party answered, press flash/send key again to bring everyone together.

Scheduled Migration Events
The maintenance window for all of these events is 1:01a.m. - 6:00a.m. (CDT).

Week 1 - PH4 - Pre-work begins@ 1 AM (CDT) and outage begins @ 2 AM (CDT)
• Tuesday, June 3, 2008 - Swing/Test/Rollback of CBSC (Central Base Switching Center) 2 during maintenance window
• Wednesday, June 4, 2008 - Swing/Test/Rollback of CBSC 4 during maintenance window
• Thursday, June 5, 2008 - Swing/Test/Rollback of CBSC 7 during maintenance window
• Saturday, June 7, 2008 - All 3 CBSCs on PH4 will be cut in the following order: 2, 4, and 7 during the maintenance window

Week 2 - PH5 - Pre-work begins@ 1 AM (CDT) and outage begins @ 2 AM (CDT)
• Sunday, June 8, 2008 - Swing/Test/Rollback of CBSC 8 during maintenance window
• Monday, June 9, 2008 - Swing/Test/Rollback of CBSC 9 during maintenance window
• Saturday, June 14, 2008 - Both CBSCs on PH5 will be cut in the following order: 8 and 9 during the maintenance window

Week 2 – PH3 - Pre-work begins@ 1 AM (CDT) and outage begins @ 2 AM (CDT)

• Tuesday, June 10, 2008 - Swing/Test/Rollback of CBSC 3 during maintenance window
• Wednesday, June 11, 2008 - Swing/Test/Rollback of CBSC 5 during maintenance window
• Thursday, June 12, 2008 - Swing/Test/Rollback of CBSC 6 during maintenance window
• Saturday, June 14, 2008 - All 3 CBSCs on PH3 will be cut in the following order: 3, 5, and 6 during the maintenance window
Forums » Wireless/Mobile Connectivity » Alltel Axcess[General] Tracking call back to source »
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