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[Connectivity] Intermittent drop in League City, TX »
« [Speed] Comcast slow in San Jose - Sunday 6/1/08  
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AuthorAll Replies

JCK

join:2002-05-23
Mountain View, CA


1 edit
reply to Morac
Re: Comcast hacked?

said by Morac See Profile :

said by JCK See Profile :

said by Morac See Profile :

In any case, it looks like the forum scripts have been fixed which is good.
Forum is still redirecting for me.
Try clearing out your browser cache and if that doesn't work also clear out your cookies.
Thanks, tried both no luck. Keeps redirecting to:

»www6.comcast.net/a/?prvtof=8b2Vk···r06ss%3D


CUBS_FAN
Next Year Again..

join:2005-04-28
Chicago, IL
Turning off the javascript and then enabling them again if you want to create posts.

JCK

join:2002-05-23
Mountain View, CA
Thanks, that seemed to work, hope they fix it soon.


not

@comcast.net

reply to Michael2
said by Michael2 See Profile :

said by not :

I have a feeling that Comcast didn't know what exactly was going on to begin with...
not,

While conspiracy theories can be fun, I can assure you that this is not even close to what happened. We were aware of the actual problem early on and took the necessary steps to get control of the domain back. Also, with regard to the referenced article, you are only getting one side of the story. I would caution against accepting everything you read as fact.
Well, like you said, we can sit here all day and speculate without the facts (which the big C isn't forthcoming with). The bottom line is, if you guys can't get Netsol to simply see the error of their ways and escalate the reversal of such an unauthorised change, there's no hope for anyone else in such a situation. Trust me, I've had my fair share with domain registrars and their hoopla of domain control and changes, we all know it's not fun, even when legit. I find it interesting that Netsol apperently didn't expedite this or see a need to expedite this change BACK after it was clear that someone got the better of both companies. Surely someone higher up could have intervened and put stuff back and locked it down tighter then a frog's you know what in no time at all. You are the #2 host in the US after all. If you can't get that kind of responce from them, that should say something about Netsol in general. I find it weird that it wasn't handled just as that. After all, doesn't matter what happened after it was changed or what it was pointing to. If nothing was affected on Comcast's end servers, then the only thing changed were the DNS pointers. Fix that and you fix the problem (after propegation). All this hosting changes that you guys are going through makes no logical sense, if and only if, the DNS records were the only things changed/hacked. Either way, what's done is done... I think everyone who has a brain has seen how badly this could have gone if the hackers would have put up sites that looked identical to Comcast's websites. Ouch... if anything, provisions will probably be made now with registrars to make domain changes even more of a pain because of this.


not

@comcast.net
said by not :

You are the #2 host in the US after all.
Ooops, that should read #2 ISP, not host.

jl747

join:2005-03-24
Mount Prospect, IL

reply to madylarian
Well now when you try to go to comcast.net site you get the old site page. After entering your log on and password it then goes to the current page.

But when you try to go to the web mail site you get an error and a redirect.

I am also getting very few emails.


jsimmons
Premium,MVM
join:2000-04-24
Falls Church, VA

reply to madylarian
I understand webmail not being accessible, but I've been sending email from a non Comcast email system to my father who has an @comcast.net address. He is not currently receiving these messages through his Outlook mail client.

Wonder if the domain issues are causing problems for external mail systems to forward email to Comcast servers?

Anyone know if this is an issue?
--
"Everything should be made as simple as possible, but not one bit simpler."- Albert Einstein


bigchris
Do Not Shoot The Messenger
Premium,MVM
join:2002-04-29
Leesburg, VA
Likely although the TTL on the mail systems should have it resolving correctly by now. It's going to depend a lot on the sending systems DNS infrastructure as to whether they are resolving the dns entries correctly for delivery.

CCCarole
Premium
join:2008-05-29
Palos Heights, IL

FYI-
I can get to webmail and also to Outlook Express as well (have OE set to leave a copy on the server) Mailbox Manager is showing three out of four e-mail addreses as "Unavailable". Did change all the passwords earlier, so maybe that has something to do with it? Still get the re-direct when trying to get to the Help Forums- However, I have not disabled Javascript yet... Might try that.


noddy
Premium
join:2002-04-08
Danville, CA
reply to madylarian
Is anyone having problems with the Digital voice center connected to this ?, I keep getting the DVC 270 when trying the check my calls


bpvwebdesigns

@comcast.net

reply to madylarian
Once again for anyone still having resolution issues, I recommend updating DNS to the Comcast servers.

68.87.72.130 & 68.87.77.130 are the ones I am using.

If you are less tech savvy, or helping a family/friend, and don't want to physical do it on their machine, you can use my tool below. (Windows 2k, XP only)

1) Click here to download


2) Double-Click the icon on your desktop to run the program


3) The program should run, and appear as below


4) Once the program has completed the changes, this message will appear


Again Y.M.M.V, and it is at your own risk. Just figured I would pass along the tool I am using the help clients/relatives.

CCCarole
Premium
join:2008-05-29
Palos Heights, IL
I just did the "ipconfig /all" The DNS servers listed are the same ones you are using.


Bink63
Tweet THIS
Premium
join:2002-10-06
Everywhere

reply to Michael2
said by Michael2 See Profile :

said by not :

I have a feeling that Comcast didn't know what exactly was going on to begin with...
not,

While conspiracy theories can be fun, I can assure you that this is not even close to what happened. We were aware of the actual problem early on and took the necessary steps to get control of the domain back. Also, with regard to the referenced article, you are only getting one side of the story. I would caution against accepting everything you read as fact.
The "one side of the story" is the only side I've seen available in the e-media©...

*IF* a Comcast corporate official would care to go on the record in an exclusive interview with me, I would be more than happy to provide a venue for the "other side of the story" on my website.
--
»www.otadigitaltv.com


madylarian
The curmudgeonly
Premium
join:2002-01-03
Parkville, MD

reply to CCCarole
said by CCCarole See Profile :

FYI-
I can get to webmail and also to Outlook Express as well (have OE set to leave a copy on the server) Mailbox Manager is showing three out of four e-mail addreses as "Unavailable". Did change all the passwords earlier, so maybe that has something to do with it? Still get the re-direct when trying to get to the Help Forums- However, I have not disabled Javascript yet... Might try that.
Carole, did you see my post about this problem in the Help Forums? See these:

»forums.comcast.net/comcastsuppor···6#M23226

»forums.comcast.net/comcastsuppor···2#M23242

»forums.comcast.net/comcastsuppor···5#M23245

mady
--
Honi soit qui mal y pense


Douglas Goodall

@goodall.com
reply to mike12806
This is what I am still getting at 19:17 PST in California.

I think they still have some big trouble.


Douglas Goodall

@goodall.com

reply to madylarian
Re: What to do now

Given that the redirected ip might have sent my login attempts to a hostile server, what do we do now...

I can browse to www.comcast.com but when it asks me for my username and password, I freeze up. I have no confidence that I am connected to their real servers. I want to change my email password, but the process requires me to type in my password. This is a chicken and egg situation I don't see an answer to. They have compromised my basic trust. Where do we go from here?


EG
The wings of love
Premium
join:2006-11-18
Union, NJ

said by Douglas Goodall :

They have compromised my basic trust. Where do we go from here?
Prozac ??


Douglas Goodall

@goodall.com
reply to madylarian
Re: Comcast hacked?

And you would have me purchase it where? Should I type in my credit card number using my Comcast Internet service?


EG
The wings of love
Premium
join:2006-11-18
Union, NJ
said by Douglas Goodall :

Should I type in my credit card number using my Comcast Internet service?
So you no longer trust SSL ?


Bartleby Here

@comcast.net

reply to CCCarole
CCCarole,

That "unavailable" message is exactly what happens when you've changed passwords on accounts that you previously used mailbox manager to set up and allow access to, from another account.

(And fixing it was the problem I noted earlier in this thread.)

I found that I could persuade webmail to get me back to the webmail preferences page, under the account I wanted to allow access to the others from. (It took some patience, and even a few "back" browser requests and retries--hence my term "persuading".) Eventually, I could use the mailbox manager link from preferences to select and remove them, then re-add them. It basically clears then reestablishes the necessary links after you changed passwords. Even happens if you change the primary, but not the secondaries it has access to.

And even before this incident, that was the "fix", only it was easier to navigate through.

By the way, mady, I couldn't use at least your first link, even after I completed the signin page. Got a "can't find that message" message. But at least ended up being able to access the help forum.
Forums » US Cable Support » Comcast » Comcast HSI[Connectivity] Intermittent drop in League City, TX »
« [Speed] Comcast slow in San Jose - Sunday 6/1/08  
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