ml360
join:2004-11-29
Russellville, AR
 ·Suddenlink
|  Timeouts and Retransmits
Hello,
I'm having a big problem with timeouts. I've run several tests using several methods. Here are links to some of the results.
This is my line quality tests. I always get 95% loss.
»/linequality/nil/2389441
»/linequality/nil/2389422
»/linequality/nil/2381641
This is my smokeping results:
»/r3/smokeping.···b2cfa715
Here is a traceroute to my site in Cali from Arkansas. It looks similar if I trace to Yahoo or Google or anywhere...
Target Name: ml360.com
IP: xx.xxx.xx.xxx
Date/Time: 5/27/2008 10:07:51 PM
1 1 ms 1 ms 1 ms 1 ms 1 ms 1 ms rxxx-xx-xxx-xx.rsvlcmta01.rlvlar.lr.dh.suddenlink.net [xxx.xx.xxx.xx]
2 16 ms 14 ms 22 ms 18 ms 16 ms 16 ms r74-194-138-1.rsvlcmta01.rlvlar.lr.dh.suddenlink.net [74.194.138.1]
3 16 ms 15 ms 11 ms 10 ms 12 ms 17 ms rsvlsysc02-gex0001.ma.dl.suddenlink.net [66.76.212.189]
4 20 ms 14 ms 14 ms * * * cdm-66-76-212-93.ftsm.suddenlink.net [66.76.212.93]
5 39 ms 36 ms 36 ms 36 ms * * cdm-66-76-31-9.lfkn.suddenlink.net [66.76.31.9]
6 * * 36 ms * 34 ms 31 ms 66-76-232-37.tyrd.suddenlink.net [66.76.232.37]
7 46 ms 44 ms 43 ms 42 ms 44 ms 43 ms 66-76-232-1.tyrd.suddenlink.net [66.76.232.1]
8 * 46 ms * 42 ms 42 ms 43 ms 66-76-232-14.tyrd.suddenlink.net [66.76.232.14]
9 70 ms * * * 68 ms * te-7-4.car4.Dallas1.Level3.net [4.71.122.17]
10 74 ms * * 74 ms * 83 ms vlan69.csw1.Dallas1.Level3.net [4.68.19.62]
11 84 ms 81 ms 74 ms * * * ae-63-63.ebr3.Dallas1.Level3.net [4.69.136.153]
12 * * * 111 ms 108 ms * ae-3.ebr2.LosAngeles1.Level3.net [4.69.132.77]
13 * 102 ms * * 94 ms 110 ms ae-62-62.csw1.LosAngeles1.Level3.net [4.69.137.18]
14 103 ms * 94 ms * * * ge-4-0.ipcolo2.LosAngeles1.Level3.net [4.68.102.11]
15 * 100 ms * 97 ms 101 ms 93 ms CWIE-LLC.ipcolo2.LosAngeles1.Level3.net [4.71.36.10]
16 123 ms * 94 ms * * * alch7609-dt-2-gi-7-24.alchemy.net [66.186.30.65]
17 105 ms * 109 ms * * 103 ms W4L1-c3750-dt1-1-0-28.alchemy.net [66.186.31.138]
18 102 ms * * 101 ms 102 ms * 216-10-250-5.mysite4now.com [216.10.250.5]
19 * 99 ms * * * 99 ms [66.226.22.19]
I'm not sure why it times out so much. My tweak test says 2 retransmits almost every time I do one. The reason I started doing tests is because I keep getting the can not find server pages when surfing the web. I had a Suddenlink Tech out to my house today and he tried all kinds of stuff but said my signal was great. He even hooked another modem up and still timeouts all over the place. I tried a different network card and CAT5e cable but still the same results. You can't blame spyware or viruses beacuse I'm using Avast!, Spybot, AdAware, and Windows Defender. Nothing found!!! What is the matter with my internet. Any help is much appreciated..
--
Jason B
»ML360.com
Please read the Beginners Guide to the Internet here:
»»ml360.com/theguide/ |
|
babyhuey22
join:2002-08-12
Jonesboro, AR
| I am having the same problems. I initial noticed that about 50% of the time webpages would time out if I didn't refresh. Did a line test and I fail =(
Results are not as bad as you. I had these problems every since I got service which was approx 3 weeks ago.
I am in Arkansas as well.
»/linequality/nil/2390223 |
|
WoWJunkie
join:2002-11-13
Beckley, WV | reply to ml360
I am having the same trouble here as well. |
|
dsisson
join:2003-05-03
79706+ |  reply to ml360
having same problem in west texas  |
|
ml360
join:2004-11-29
Russellville, AR
·Suddenlink
| reply to ml360
I'm curious, what anti-virus and anti-spyware are you guys and/or gals using? I'm wondering if that might be the factor.
I'm using Avast! antivirus, AdAware, spybot, windows Defender, and Advance windows Care antispyware.
Have any of you ever had Zone Alarm? I had it on my system for a while.
Also what OS are you on? I'm on XP Media Center Ed.
Do you have IIS installed and running an FTP or Web server? I do.
Do you have problems with MySpace? I can't get half the photos to load from any page.
I even tried formating and reinstalling Windows back in April. That didn't work.
Do any of you have a Netgear Router? I tried different tests without my router but still the same results.
--
Jason B
»ML360.com
Please read the Beginners Guide to the Internet here:
»»ml360.com/theguide/ |
|
daveinpoway
join:2006-07-03
Poway, CA | What are your modem's signal levels? |
|
babyhuey22
join:2002-08-12
Jonesboro, AR | Modem Signal Levels :
Signal to Noise Ratio: 41 dB
Power Level: 2 dBmV
Upstream Power Level: 49 dBmV
ml360:
My results are repeatable on all OSs (Vista, Linux, OS X)
I don't have have my server up and going atm. |
|
ml360
join:2004-11-29
Russellville, AR | reply to ml360
My Signal to noise was slightly less at 34 dB according to the Techs equipment he hooked up. |
|
longgone
join:2000-12-30
Culloden, WV
| reply to ml360
Some same type issues here. 
Signals all OK.
3-Critical Error Logs.
Most Web Pages have to be refreshed to load.
All OS do same. |
|
ml360
join:2004-11-29
Russellville, AR |  reply to ml360
I'm curious, What do the Approved Suddenlink Techs in here have to say about this? |
|
They DONT CARE
@suddenlink.net
| reply to ml360
Timeouts and Retransmits can be expected with this provider... I had cox for years .. and when suddensucks took over nothing but problems.. you call the service center and get someone that just knows how to click a mouse... has know idea what your talking about.... here is the problem... you network sucks .. I have 22 hops to google with a ping of ove 280 to google.. I can no longer play online games.. I have 42 hops to gamespy servers.. with 80 to 100 percent packet loss.. on ever hop after the first 3.. the higher up network techs havent a clue how to fix these probs.. I have service guys saying its just heavey traffic..not at 2am.. this is much worse than dsl.. and I will be switching over 3 accounts back to dsl.. and then get a dish for tv viewing..when the top of the ladder is clueless..then there is no hope.. I have given suddenlink a year to get it going but it is just worse.. last night I had no service for 9 hours.. then today its on but with "massive packet" loss and "ping times"..they will try to blame your system.. I have more puter knowledge than most of the sudden sucks techs..I will be glad when this company is bought out or somthing is done to make it right. your ads say play online games.. I would like to see this ..please come and play a game online with my connect that costs 130.00 a month..and my other house across town has the same problem.. it is the network and its screwed beyond repair..I dont even want to bother with calling service center.. "because you get no support" do this unplug that haw far are you from the wall..do you use a splitter..please.. call cox and have them fix your network and then leave it alone..because you guys have no clue....yes I am mad and think your company sucks.. the service sucks ..the product sucks.. and even the cable television sucks.. my fox news channel constantly repeats words to the point I cant watch it.. DO YOU HERE ME IT REPEATS WORDS..!..SO FIX IT AND AND IF YOU CANT ..THEN TELL SOMEONE WHO CAN.. IT IS NOT A SATALITE PROBLEM.. WHICH I WAS TOLD..AND DOES IT A CERTAIN TIME OF YEAR.. IT DOES IT EVERY FRICKING DAY..! IF YOU ARE THINKING ABOUT GETTING SUDDENLINK..DO NOT YOU WILL BE VERY SORRY..! AND HAVE PROBLEMS ALWAYS..!
VERY TRULY YOURS
MUSKOGEE, Oklahoma |
|
SDLKGVLLNC
@suddenlink.net
| I am in Greenville, NC and my times to Google are good. Sub 25ms. I have only had the service for about a year, but mine has worked fine ever since I subscribed. No complaints here.
C:\Documents and Settings\user>ping -n 10 www.google.com
Pinging www.l.google.com [64.233.169.103] with 32 bytes of data:
Reply from 64.233.169.103: bytes=32 time=22ms TTL=245
Reply from 64.233.169.103: bytes=32 time=20ms TTL=245
Reply from 64.233.169.103: bytes=32 time=21ms TTL=245
Reply from 64.233.169.103: bytes=32 time=22ms TTL=245
Reply from 64.233.169.103: bytes=32 time=21ms TTL=245
Reply from 64.233.169.103: bytes=32 time=23ms TTL=245
Reply from 64.233.169.103: bytes=32 time=22ms TTL=245
Reply from 64.233.169.103: bytes=32 time=21ms TTL=245
Reply from 64.233.169.103: bytes=32 time=22ms TTL=245
Reply from 64.233.169.103: bytes=32 time=24ms TTL=245
Ping statistics for 64.233.169.103:
Packets: Sent = 10, Received = 10, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 20ms, Maximum = 24ms, Average = 21ms |
|
