KrK
Heavy Artillery For The Little Guy
Premium
join:2000-01-17
Tulsa, OK | Well, if your customer service sucks. and you're ranked last
... might as well drive off the remaining hardcore customers you have.  |
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MemphisPCGuy
Senior Systems Engineer
Premium
join:2004-05-09
Memphis, TN
 ·Comcast
| The real "statistical freak" is the user that switches just because they are unsatisfied, unwilling to make a (usually minimal) sacrifice.
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Computer Repair & Networking Services
»MemphisPCGuy.com |
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en102
Canadian, eh?
join:2001-01-26
Valencia, CA | Assuming they have 50 million subs (including Nextel and MNVO) that would mean 250,000 customers would be affected.
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Canada = Hollywood North |
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ggultra2764
join:2007-09-13
Cambridge, NY
 ·Verizon Wireless B..
| reply to KrK
The driving off part seems accurate considering that the only thing Sprint had going for itself with a competitive edge was its unlimited data usage. What will Sprint use now to separate itself from the competition, I wonder. The company's customer service is lackluster and it lacks decent rural coverage like Verizon Wireless. Might as well announce that you'll be merging with one of your competitors to keep the company afloat since Sprint's made clear that they are willing to be just like their competitors in terms of placing a low monthly data cap.  |
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EPS
join:2008-02-13
Hingham, MA | reply to en102
I wonder what that would be as a percentage of data users, as opposed to lumping in voice-only users when making the percentage. |
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en102
Canadian, eh?
join:2001-01-26
Valencia, CA
·RoadRunner Cable
 ·DSL EXTREME
·DSL EXTREME
| Using tethering or data only (laptop cards), I'd probably drop that down to ~ 1/10 of that number or less.
Many can/will use mobile data, but WAP will not easily consume 5GB.
Tethered/laptop can/will.
Eg. assume 5 million data users (laptop/tether), 25,000 would hit the limit. Not a significant number.. just bad press.
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Canada = Hollywood North |
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tiger72
SexaT duorP
Premium
join:2001-03-28
Kansas City, MO
clubs:
·RoadRunner Cable
| reply to MemphisPCGuy
said by MemphisPCGuy  :The real "statistical freak" is the user that switches just because they are unsatisfied, unwilling to make a (usually minimal) sacrifice. Fair nuff.
It's amazing that Sprint is willing to alter its policy and possibly lose customers who don't even hit their caps because they're afraid that they might, and don't want to pay overages... all over 1/2% of their customers.
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"What makes us omniscient? Have we a record of omniscience? ...If we can't persuade nations with comparable values of the merit of our cause, we'd better reexamine our reasoning."
-United States Secretary of Defense (1961-1968) Robert S. McNamara |
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jc100
join:2002-04-10
·RoadRunner Cable
| reply to en102
I have a phone and can tether for EVDO. I've been a customer with them for 10 years now with only 1 month break when I tried another carrier. If they pull that crap on me, they can kiss my service goodbye. I'll take my 10 years of loyalty and go elsewhere. My money is just as good at another carrier, for less headaches and better service (esp customer service) at a lower rate. This has been the only reason i stuck with sprint for all these years. Now, if they tell me I use too much, which I rarely tether but typical sessions for normal use might be 100s of MB for browsings, I'll drop them. Using a laptop and browsing can eat up a lot. Webpages are graphic intensive. Try it sometime, you'll see what I mean. SImply yahoo, googke, etc will be adding up fast. |
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en102
Canadian, eh?
join:2001-01-26
Valencia, CA | I have tethered in the past... on AT&T (tested out 3G tethering when it became available), it worked well for me, as my DSL service was poor at the time (AT&T gutting the neighborhood for Uverse).
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Canada = Hollywood North |
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patcat88
join:2002-04-05
Jamaica, NY | reply to en102
Remember Sprint has been advertising its EVDO routers, thats begging to be used for primary BB connection. What are those users going to do now? Class action time? |
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Skippy25
join:2000-09-13
Hazelwood, MO | reply to jc100
100's of MB for browsing?
And just out of curiosity..... where are you going to go that doesn't have a cap already or that is not going to have one real soon? |
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MemphisPCGuy
Senior Systems Engineer
Premium
join:2004-05-09
Memphis, TN
·Comcast
| Thats the point I was trying to make. How about turning it OFF instead of OVER to someone else 
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Computer Repair & Networking Services
»MemphisPCGuy.com |
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probboy
join:2008-01-10
Natick, MA
| reply to jc100
said by jc100 :If they pull that crap on me, they can kiss my service goodbye. And where exactly would you go? |
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djrobx
join:2000-05-31
Valencia, CA
 ·AT&T U-Verse
 ·AT&T CallVantage
·Time Warner VOIP
·RoadRunner Cable
·DSL EXTREME
edit:
May 28th, @11:21AM
| reply to tiger72
said by tiger72 :It's amazing that Sprint is willing to alter its policy and possibly lose customers who don't even hit their caps because they're afraid that they might, and don't want to pay overages... all over 1/2% of their customers. If Verizon and AT&T also have a 5GB cap, Sprint won't lose too many customers over it, because those customers will have nowhere to go without seeing the same limitations.
If such a cap must be instituted, I do like the "two out of three months" rule. With my "traditional" cable broadband access, I have sporadic months where my bandwidth usage is unusually high. |
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jc100
join:2002-04-10
·RoadRunner Cable
| reply to probboy
To another provider for less price and I just won't worry about EVDO service =). There are more than plenty that offer better customer support, cheaper rates, etc that I can go with and take my money to. If they are all the same, what's the advantage of staying with Sprint? Say verizon or another has the same package (5GB cap included) for 20 dollars less, why pay sprint that extra? Make sense. |
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jc100
join:2002-04-10
·RoadRunner Cable
| reply to Skippy25
It sounds like a lot but seriously, I actually ran the counter and calculated my usage. When you visit places like CNN (images each are a few MB), main pages themselves take up 4-5 MB. What many forget is that simple web browsing is actually intensive. Today's sites are laden with ads (pop ups and even video ads) that further eat away at BW. Hell, if you don't believe me, spend about an hour browsing CNN, go to wired, check out dslreports, and whatever makes you happy. You'll be amazed at that counter, too. All these little graphics add up fast. |
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No_Scoop
@inehome-server.com | reply to probboy
Verizon. Same caps but much much better coverage. |
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dberdusco
Elviejon
Premium
join:2006-01-27
Phoenix, AZ
·Alltel Axess
| reply to Skippy25
said by Skippy25 :100's of MB for browsing? And just out of curiosity..... where are you going to go that doesn't have a cap already or that is not going to have one real soon? alltel doesnt cap and is very cheap to tether 25 dls a mnth
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There is no such thing as stupid questions, there is only stupid people |
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jc100
join:2002-04-10
·RoadRunner Cable
| Yep appreciate the heads up. If sprint wants to get rid of my business, they're free to cancel me. I'll tell them to suck my two year contract that gives them about 130 a month and will take my money elsewhere. I'm sure they can eat their ETF as well if they are the ones canceling. Anyhow, we've 5 phones on our family plan, along with extras and sorts. As I said, they get a good 130+ a month from us. I'm sure my ten years of loyalty with sprint can be valued at another company. Time tells if they want to press this issue. As I mentioned before, short of the time we tried another service provider (due to sprint's support and billing being ignorant and messing up our bills for two years), we've stuck by them. However, the evdo was the ONLY reason we didn't stay elsewhere. Now, with this gone, I've got no incentive to be loyal any longer. Let's see what happens and ALLTEL might be my next go. |
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tc1uscg
join:2005-03-09
Saint Clair Shores, MI
·Comcast
·WOW Internet and C..
| said by jc100 : If sprint wants to get rid of my business, they're free to cancel me. I'll tell them to suck my two year contract that gives them about 130 a month and will take my money elsewhere. OK.. to someone else who will charge you as much if not more and still be capped.. Yep.. smooth move.. that'll show'em.. 
130 bucks for 5 phones. Just wondering.. did you price what you have with AT&T or VZW? |
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