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Forums » Comcast Customer Satisfaction At All Time Low » Surprised?
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Dang.. I must the exception »
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Skeedatl
Ah, push it - push it real good
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edit:
May 21st, @12:58PM

reply to BSD24
Re: Surprised?

My math is fine, you are the one who chooses to ignore reality along with the rest of the Comcast fanbois who desperately try to explain away Comcast's abysmal customer service ratings. You should bother to learn what Verizon's rates actually are and was programming they provide for those rates before mouthing off.

Of course it wouldn't dawn on you to wonder why people like the IRS more than Comcast.


BSD24
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join:2008-04-30
Taunton, MA
clubs:
·Verizon FIOS
·Comcast
·Verizon Online DSL

said by Skeedatl See Profile :

My math is fine, you are the one who chooses to ignore reality along with the rest of the Comcast fanbois who desperately try to explain away Comcast's abysmal customer service ratings. You should bother to learn what Verizon's rates actually are and was programming they provide for those rates before mouthing off.

Of course it wouldn't dawn on you to wonder why people like the IRS more than Comcast.
skeedatl - don't get off subject, don't take this personal.


Skeedatl
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edit:
May 21st, @01:19PM

RTFA, it's about Comcast' horrid customer service rating.

Meanwhile you keep repeating falsehoods about Verizon like Verizon charging for HD programming.

Verizon does not charge for HD programming. It's included in the HD box rental just like Comcast. In my service area, Comcast didn't discount the first HD box. They charge $5 on top of, not instead of, the regular box rental for a total of $12.95. Verizon charges $10.


BSD24
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join:2008-04-30
Taunton, MA
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·Verizon FIOS
·Comcast
·Verizon Online DSL


edit:
May 22nd, @11:49AM

said by Skeedatl See Profile :

RTFA, it's about Comcast' horrid customer service rating.

Meanwhile you keep repeating falsehoods about Verizon like Verizon charging for HD programming.

Verizon does not charge for HD programming. It's included in the HD box rental just like Comcast. In my service area, Comcast didn't discount the first HD box. They charge $5 on top of, not instead of, the regular box rental for a total of $12.95. Verizon charges $10.
So you are saying Verizon Fios charged me falsely for everything, including the $20* a month for 1 box that was multi-room dvr without HD, another $10* a month if I want HD channels in my area. $6.99 a month for standard boxes each. I don't see how something from Verizon printed on paper by them would be false. Yea Verizon itself must be false, just as much as DVR meaning Digital Video Recorder, that must be false too. What else do you believe in your world is false?


Skeedatl
Ah, push it - push it real good
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edit:
May 21st, @02:35PM


Standard Programming

Optional Programming

Standard box pricing

DVR box pricing
said by BSD24 See Profile :

said by Skeedatl See Profile :

RTFA, it's about Comcast' horrid customer service rating.

Meanwhile you keep repeating falsehoods about Verizon like Verizon charging for HD programming.

Verizon does not charge for HD programming. It's included in the HD box rental just like Comcast. In my service area, Comcast didn't discount the first HD box. They charge $5 on top of, not instead of, the regular box rental for a total of $12.95. Verizon charges $10.
So you are saying Verizon Fios charged me falsely for everything, including the $30 a month for 1 box that was multi-room dvr without HD, another $20 a month if I want HD channels in my area. $8 a month for standard boxes each. I don't see how something from Verizon printed on paper by them would be false. Yea Verizon itself must be false, just as much as DVR meaning Digital Video Recorder, that must be false too.
Correct, Verizon quotes me wildly different rates than what you are quoting.

Perhaps you were misreading your bill. Can you post a copy?

Here there is no additonal charge for HD programming. The SD multiroom DVR is about 1/2 what you quote and Verizon offers 3 standard boxes for $13.


BSD24
Premium
join:2008-04-30
Taunton, MA
clubs:
·Verizon FIOS
·Comcast
·Verizon Online DSL

said by Skeedatl See Profile :

said by BSD24 See Profile :

said by Skeedatl See Profile :

RTFA, it's about Comcast' horrid customer service rating.

Meanwhile you keep repeating falsehoods about Verizon like Verizon charging for HD programming.

Verizon does not charge for HD programming. It's included in the HD box rental just like Comcast. In my service area, Comcast didn't discount the first HD box. They charge $5 on top of, not instead of, the regular box rental for a total of $12.95. Verizon charges $10.
So you are saying Verizon Fios charged me falsely for everything, including the $30 a month for 1 box that was multi-room dvr without HD, another $20 a month if I want HD channels in my area. $8 a month for standard boxes each. I don't see how something from Verizon printed on paper by them would be false. Yea Verizon itself must be false, just as much as DVR meaning Digital Video Recorder, that must be false too.
Correct, Verizon quotes me wildly different rates than what you are quoting.

Perhaps you were misreading your bill. Can you post a copy?

Here there is no additonal charge for HD programming. The SD multiroom DVR is about 1/2 what you quote and Verizon offers 3 standard boxes for $13.
Actually that is exactly what I said. $20 for Multi room dvr... But there is a charge in order to have access to HD channels. I will post.


Skeedatl
Ah, push it - push it real good
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join:2007-12-26
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edit:
May 22nd, @11:45AM

That's not what you said.

Read your post.

said by you :
including the $30 a month for 1 box that was multi-room dvr without HD
The standard multi-room SD DVR is $18, not $30, at least out here. The Hi-Def version of that DVR is $2 more at $20.

You then quoted $20 for HD programming which at least here, Verizon doesn't charge for. HD programming is included with any HD box rental.


BSD24
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join:2008-04-30
Taunton, MA
clubs:
·Verizon FIOS
·Comcast
·Verizon Online DSL

reply to BSD24
I should mention that I haven't had Fios since November of 2007. It appears from what you posted that things have changed.. It finally looks like they got bundle packages instead of everything having to be A La Carte like when they first came out with Fios TV.


BSD24
Premium
join:2008-04-30
Taunton, MA
clubs:
·Verizon FIOS
·Comcast
·Verizon Online DSL

reply to Skeedatl
said by Skeedatl See Profile :

That's not what you said.

Read your post.

said by you :
including the $30 a month for 1 box that was multi-room dvr without HD
The standard multi-room SD DVR is $18, not $30, at least out here. The Hi-Def version of that DVR is $2 more at $20.

You then quoted $20 for HD programming which at least here, Verizon doesn't charge for. HD programming is included with any HD box rental.
My error - I've corrected what I have on my bill.. $20/mnth for Multi-Room DVR and $10 extra a month for basic HD channels, more hd content in my area is even more than that.


BSD24
Premium
join:2008-04-30
Taunton, MA
clubs:
·Verizon FIOS
·Comcast
·Verizon Online DSL

And in case you wonder why I would be soo upset at Verizon, is they promised me with all the equipment and everything I had for package it would only be $147.99/mnth, but my first bill was $420 for 2 months of service, which is higher than what they said. I had extra charges they didn't disclose to me for the equipment and having some extra channels charges. I was pissed, but it may be worth looking at in the future. I am pleased with Comcast currently though, no problems.

Its funny that you usually only hear the complainers, not the praisers of service providers including Verizon.
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