DJ_Kismuth
join:2001-11-25
Chicago, IL
edit:
May 17th, @03:04PM
| About Time People Realize
...that DSL sucks. It's slow, those line filters are a hassle to install, PPPOE is annoying and pointless.
Cable is faster, you plug in, and it works. |
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jchambers28
join:2007-05-12
Alma, AR
 ·Cox HSI
 ·Cox VOIP
·magicjack.com
·Vonage
 ·Sprint Mobile Broa..
edit:
May 17th, @03:13PM
| that to get dsl you have to be close to a co to get the service
where as cable you can be anywhere as long as the lines are are available. In my area 1.5 is the fastest that you can get which
is a joke I have a 12meg connection with cable threw cox and beats the hell out of dsl any day of the week period. |
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Gogo1
join:2004-05-27
Brooklyn, NY | reply to DJ_Kismuth
said by DJ_Kismuth  :...those line filters are a hassle to install... wat |
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bogey780
join:2004-03-19
Covington, LA | reply to DJ_Kismuth
You lack the technical skills to plug a phone into a box and plug that box into a wall? |
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Duhhhhhh
@comcast.net
| said by bogey780 :You lack the technical skills to plug a phone into a box and plug that box into a wall? Do you lack reading comprehension skills?
He said DSL filters were a hassle to install, not that he couldn't install them. |
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funchords
Robb
Premium,MVM
join:2001-03-11
Hillsboro, OR
 ·Verizon Online DSL
·Skype
·Comcast
| reply to DJ_Kismuth
said by DJ_Kismuth :...that DSL sucks. It's slow, those line filters are a hassle to install, PPPOE is annoying and pointless. Cable is faster, you plug in, and it works. I have to agree with you. I recently installed Verizon DSL in an apartment and I couldn't believe what a terrible experience it was from start to finish.
It's amazing how little DSL has improved through the years. 
--
Robb Topolski -= funchords.com =- Hillsboro, Oregon
HTTP is the new Bandwidth Hog...
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bogey780
join:2004-03-19
Covington, LA | reply to Duhhhhhh
I understand his comment just fine.
What's the hassle about plugging a box in the wall? I wouldn't brag about how that's making my life difficult. PEople would think I was mildly retarded. |
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espaeth
Misanthrope
Premium
join:2001-04-21
Minneapolis, MN
·voip.ms
·Callcentric
·VoiceStick
·ViaTalk
·Comcast
·Embarq
| reply to funchords
said by funchords :I have to agree with you. I recently installed Verizon DSL in an apartment and I couldn't believe what a terrible experience it was from start to finish. Really?
When I signed up for Embarq in 2006 they shipped me out a Zyxel 660 DSL router/modem. It was just a matter of plugging the 660 into the phone line, my firewall into the modem, and the box negotiated a DHCP address from upstream. No PPPoE to mess with at all.
One thing I will say, I get consistently higher MOS (mean opinion score) numbers on DSL than I do on cable. Jitter is significantly lower, even though minimum latency is usually a bit higher. |
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N10Cities
Is it quittin' time yet?
join:2002-05-07
Podunk, AR
clubs:
·World Lynx
·Cox HSI
| reply to bogey780
said by bogey780 :I understand his comment just fine. What's the hassle about plugging a box in the wall? I wouldn't brag about how that's making my life difficult. PEople would think I was mildly retarded. When you have to crawl behind furniture or reach under beds to attach the filter, it is a hassle....not that big of one, but one nonetheless...  |
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RR Conductor
Premium
join:2002-04-02
Redwood Valley, CA
·Comcast
edit:
May 18th, @12:25AM
| reply to jchambers28
said by jchambers28 :that to get dsl you have to be close to a co to get the service where as cable you can be anywhere as long as the lines are are available. In my area 1.5 is the fastest that you can get which is a joke I have a 12meg connection with cable threw cox and beats the hell out of dsl any day of the week period. That and have a CO that is equipped for it, I live in a very rural area in Northwestern California, and besides being 19,000 cable feet from our AT&T (former SBC,former Pacific Bell) CO, it isn't even equipped for DSL. We have Comcast HSI (formerly Adelphia here) and it rocks, good thing because it's the only broadband we can get. The nearest DSL equipped CO is 8 miles south of me in Ukiah, the "big" town in Mendocino County at 16,000.
--
»www.freightrailworks.org
»www.amtrak.com
»www.amtrakcalifornia.com
»www.metrolinktrains.com
»www.up.com
»www.bnsf.com
»www.aslrra.org/home/index.cfm |
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cdru
Go Colts
Premium,MVM
join:2003-05-14
Fort Wayne, IN
 ·Verizon FIOS
| reply to N10Cities
I thought it was a hassle replacing my old cheap cable splitter that was good for uni-directional cable with one that was good for bi-directional. It actually took longer as the old splitter had corroded some around the connectors and I had to get out my pliers PLUS I had to unscrew it from the side of my house where it was mounted PLUS I had to detach the ground screw as it was also being used as a grounding block. It was a hassle....not that big of one, but one nonetheless... |
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funchords
Robb
Premium,MVM
join:2001-03-11
Hillsboro, OR
·Verizon Online DSL
·Skype
·Comcast
| reply to espaeth
said by espaeth :Really? Yeah. It was 2 weeks from order to live, but the road during those two weeks was quite bumpty indeed. Click on the Verizon DSL review that I left.
Things that haven't changed:
- They don't know what service they're offering to you until they hook it up
- Their repair service operators are not allowed to think for themselves
- The Westell 327W modem they shipped out has a UI that would make Rube Goldberg proud
The Comcast HSI people can run circles around these Verizon clowns (excepting the executive floors of the Comcast tower, of course). It's amazingly difficult to find someone from Verizon with both a pulse and a brain!
--
Robb Topolski -= funchords.com =- Hillsboro, Oregon
HTTP is the new Bandwidth Hog...
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BosstonesOwn
join:2002-12-15
Everett, MA
clubs:
·Comcast
·Comcast Formerly ..
| said by funchords :said by espaeth :Really? Yeah. It was 2 weeks from order to live, but the road during those two weeks was quite bumpty indeed. Click on the Verizon DSL review that I left. Things that haven't changed: - They don't know what service they're offering to you until they hook it up - Their repair service operators are not allowed to think for themselves - The Westell 327W modem they shipped out has a UI that would make Rube Goldberg proud The Comcast HSI people can run circles around these Verizon clowns (excepting the executive floors of the Comcast tower, of course). It's amazingly difficult to find someone from Verizon with both a pulse and a brain! Yeah because comcast tech support is any better.
Last nite I was at a very rich clients home replacing computers. It took 6 calls to comcast to get them to understand that the arris EMTA was having a problem with the data side. The 6th call I got a very good woman , who reset the data side and sent a new configuration file to the modem , all worked. At least with Verizon I don't have to make 6 calls to get a good tech , takes maybe 3, usually 2.
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"It's always funny until someone gets hurt......and then it's absolutely friggin' hysterical!" |
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MysticGogeta
The Robot Devil
Premium
join:2005-03-14
League City, TX
clubs: | Customer service sucks everywhere. The best service is the one that hardly goes down, so you don't have to deal with them.
--
Team Discovery-Join the fight |
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funchords
Robb
Premium,MVM
join:2001-03-11
Hillsboro, OR
·Verizon Online DSL
·Skype
·Comcast
| said by MysticGogeta :Customer service sucks everywhere. I don't agree with this, however...
said by MysticGogeta :The best service is the one that hardly goes down, so you don't have to deal with them. ...I definitely agree with this.
I've had really good luck with Comcast support -- with the exception of the Sandvine thing which was an exception to the trend. I really do believe that I'm lucky to live in an area where support has been good and has remained good. I understand that many Comcast areas have terrible customer support issues.
The JD Power satisfaction surveys are essentially relevant. I'll accept that "Customer service sucks everywhere" is widely held opinion. I don't share it. But if it helps us to agree somewhat, I'll offer the idea that "some suck less than others."
--
Robb Topolski -= funchords.com =- Hillsboro, Oregon
HTTP is the new Bandwidth Hog...
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MysticGogeta
The Robot Devil
Premium
join:2005-03-14
League City, TX
clubs:
·Comcast
| Problem in my area which was the same when I had Time Warner was their severe lack of communication. When I had issues (Disconnects mainly) and they would come out do some work and it happened again and again so I would get another one out here and he would be clueless what the previous tech did.
I wish they would write notes or something to get issues solved faster this is probably costing them money. Luckily the last 7-8 months or so its been great. I rarely see one disconnect a month and its usually for less then an hour.
--
Team Discovery-Join the fight |
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