tstolze
Premium
join:2003-08-08
O Fallon, MO
 ·CenturyTel Inc.
 ·Charter Pipeline
|  Lightning Disconnects
Multiple Choice Poll
Have you experienced disconnects associated with lightning? |
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view results · flash pie chart
If so please post as much information about your modem as you can get along with your DSL package. Thanks! 
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Ofallon, Mo Weather |
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tstolze
Premium
join:2003-08-08
O Fallon, MO
·CenturyTel Inc.
·Charter Pipeline
| Westell
Model Number E90-610015-06
Serial Number 06B409106133
MAC Address 00:18:3a:0e:a1:01
Software Version VER:4.02.00.00
Software Model NAT Combo
Description WireSpeed Dual Connect
Boot Loader VER:4.02.00.00
Configuration 096-900130-02A
10/768 ADSL 2+
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Ofallon, Mo Weather |
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chd176
join:2003-01-10
Winfield, AL
·CenturyTel Inc.
edit:
May 15th, @12:40PM
| reply to tstolze
Westell 6100
Model Number E90-610014-06
Serial Number 07Z408638243
MAC Address 00:18:3a:f9:96:99
Software Version VER:4.00.00.00
Software Model NAT Combo
Description WireSpeed Dual Connect
Boot Loader VER:4.00.00.00
Configuration 096-900148-00A
I've been on fast path and interleaved didn't seem to make any difference.
Also I've been on 10/768 as well as 1.5/256 also I didn't notice a difference. I only started having these disconnects when I switched to the E90 modem from the B90.
Here are my stats on the 10/768 as well as the 1.5/256 with the new modem
10/768
Transceiver Revision: 5.2.2.0
Vendor ID Code: 4
Line Mode: not defined
Data Path: Fast
Transceiver Information Down Stream Path Up Stream Path
DSL Speed (Kbits/Sec) 12484 894
Margin (dB) 15.5 16.0
Line Attenuation (dB) 30.0 16.5
Transmit Power (dBm) 19.7 12.1
1.5/256
Transceiver Revision: 5.2.2.0
Vendor ID Code: 4
Line Mode: not defined
Data Path: Interleaved
Transceiver Information Down Stream Path Up Stream Path
DSL Speed (Kbits/Sec) 1789 319
Margin (dB) 31.0 35.0
Line Attenuation (dB) 30.0 16.5
Transmit Power (dBm) 17.8 12.0
EDIT: I'm on ADSL2 as well |
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BigVe
join:2005-07-15
Gulliver, MI
·CenturyTel Inc.
| reply to tstolze
1500/256
2Wire 2700HG-B Gateway
Hardware Version: 2700-100534-005
Software Version: 4.25.19
DSL Connection Details
DSL Line (Wire Pair): Line 1 (inner pair)
Protocol: G.DMT Annex A
Downstream Rate: 1792 kbps
Upstream Rate: 320 kbps
Channel: Fast
Current Noise Margin: 17.0 dB (Downstream), 17.0 dB (Upstream)
Current Attenuation: 45.8 dB (Downstream), 24.0 dB (Upstream)
Current Output Power: 19.0 dBm (Downstream), 12.4 dBm (Upstream)
DSLAM Vendor Information: Country: {0xFF} Vendor: {GSPN} Specific: {0x800}
PVC Info: 8/35 |
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tstolze
Premium
join:2003-08-08
O Fallon, MO
·CenturyTel Inc.
·Charter Pipeline
| reply to tstolze
I have closed the poll, it appears with limited users to draw upon that this is a fairly common problem.
I have solved my problems by replacing my Westell 6100 with a D-Link all in one model DSL-2640B.
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Ofallon, Mo Weather |
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grunt9800
Bmf 34
Premium
join:2002-06-28
Fort Rucker, AL
·CenturyTel Inc.
·AT&T Southeast
| reply to tstolze
I lose my connection constantly during a thunder storm (goes out for about a minute or so then comes back on). So you think it's a modem issue?
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If you're ever feeling like one of the crowd, remember that you're unique...just like everyone else. |
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chd176
join:2003-01-10
Winfield, AL
·CenturyTel Inc.
| said by grunt9800  :I lose my connection constantly during a thunder storm (goes out for about a minute or so then comes back on). So you think it's a modem issue? Do you have a westell? If so then I would most likely say yes because I've had 3 westells and all had the same issue it would loose sync for a few moments when a thunderstorm rolled through. You can post your stats here and we can know a little bit more about it.
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10,000/768 CenturyTel PPPoE DSL line (really 5,000/768  ) Now it's really 1500/256...again lol |
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GoddardCat
join:2008-06-15
Shell Knob, MO | I ot only lost connection but my 2wire 2700 was ried as well. |
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grunt9800
Bmf 34
Premium
join:2002-06-28
Fort Rucker, AL
·CenturyTel Inc.
·AT&T Southeast
| reply to tstolze
Is this the info?
Transceiver Revision: 5.2.2.0
Vendor ID Code: 4
Line Mode: G.DMT Mode
Data Path: Fast
Transceiver Information
DSL Speed (Kbits/Sec) 3584 608
Margin (dB) 11.0 17.0
Line Attenuation (dB) 49.5 27.0
Transmit Power (dBm) 18.2 12.2
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If you're ever feeling like one of the crowd, remember that you're unique...just like everyone else. |
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winger94
join:2008-04-15
North Freedom, WI
| reply to tstolze
said by tstolze :I have solved my problems by replacing my Westell 6100 with a D-Link all in one model DSL-2640B. Looks like a nationwide shortage on this unit at the moment. I tried about a dozen online sources, everybody has it on backorder. |
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tstolze
Premium
join:2003-08-08
O Fallon, MO | Shows on hand
»www.newegg.com/Product/Product.a···25112006
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Ofallon, Mo Weather |
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fuffer
RF is Good For You
Premium
join:2001-06-21
Mukwonago, WI
clubs:
·CenturyTel Inc.
·RoadRunner Cable
| reply to tstolze
I wonder if the disconnects are due to static on the line because of the lightning. It would make sense that static noise could interfere enough to cause the link to drop.
I can't say that I've had any issues, but I live in a new subdivision with new wiring.
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The goal of the broadcast engineer is to get all the meters on the transmitter to go as far to the right as possible!! |
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DracoFelis
Premium
join:2003-06-15
edit:
July 12th, @10:20AM
| reply to tstolze
Add me to the list of CenturyTel users who have been experiencing disconnects during lightning storms. And at the same time I could often hear popping noises on the phone line during those same storms.
So I began to suspect that the two were related, and that it was the noise on the line that was causing the modem to disconnect. Which got me to thinking, that perhaps it was time to get a quality phone line splitter/filter. Which is why I recently spent $40 for this whole house DSL splitter/filter (which I installed in the basement, directly off the phone line as it came into the house): »www.wilcominc.com/Item.cfm?ProdID=100
And while I haven't had the thing long enough to know if it will solve all of my lightning disconnect problems (as I've only been through one lightning storm since installing it), I noticed the improvement almost immediately. After installing that device (to replace the cheap filters that originally came with my DSL modem), I noticed that static/popping on the phone line was greatly reduced AND the DSL modem was connecting to CenturyTel much quicker than before (and seemed to keep its connection longer). So clearly the device was working as advertised, to better "filter" for the needs of the phone lines and the DSL modem (then the cheap filters I had been using were).
So I guess the bottom line is that noise on the line can do nasty things to DSL connections, and lightning is just one of the things that can add noise to phone lines. While we might never be able to get rid of that noise (we don't control the weather, for example), we at least have the option to use quality phone line filters to minimize the impact on our phones and DSL lines. And just because you normally get decent speeds when you do connect (like I did, before upgrading my DSL filters), doesn't mean you don't "need" better DSL filtration (as my experience shows that quality filters can sometimes help you maintain the connection when noise would otherwise disconnect you). |
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grunt9800
Bmf 34
Premium
join:2002-06-28
Fort Rucker, AL
·CenturyTel Inc.
·AT&T Southeast
| reply to tstolze
It's so bad with my line that my kids think I'm psychic. I see my connection die and I yell, "I want some THUNDER!!!!" (which is, of course, followed by a clap of thunder). The wife and I have fun with it but it's very annoying.
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If you're ever feeling like one of the crowd, remember that you're unique...just like everyone else. |
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tstolze
Premium
join:2003-08-08
O Fallon, MO
·CenturyTel Inc.
·Charter Pipeline
| Wow this thread took off again.
Update: I have changed back to my Westell as I should have some storms today/tomorrow. Just want to see if the line was the problem or equipment. Seems that 3 things were done at the same time. They fixed a fault in the line, lowered my rate to 8 down and I installed a new modem. 
In response to the whole house filter, yes I had one installed.
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Ofallon, Mo Weather |
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tstolze
Premium
join:2003-08-08
O Fallon, MO
·CenturyTel Inc.
·Charter Pipeline
| reply to tstolze
The poll is opened again.
As I thought the Westell would disconnect with every lightning strike in my area. Switched back to the Dlink and had steady connection through the rest of the storm...
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Ofallon, Mo Weather |
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chd176
join:2003-01-10
Winfield, AL
·CenturyTel Inc.
| reply to tstolze
hmmm sounds like westells have an issue with lightning. Where did you get your d-link tstolze? I need a new modem since my ethernet port was fried by lightning.
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10,000/768 CenturyTel PPPoE DSL line (really 5,000/768 ) Now it's really 1500/256...again lol |
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tstolze
Premium
join:2003-08-08
O Fallon, MO
·CenturyTel Inc.
·Charter Pipeline
edit:
July 13th, @11:02PM
| said by chd176 :hmmm sounds like westells have an issue with lightning. Where did you get your d-link tstolze? I need a new modem since my ethernet port was fried by lightning. »www.newegg.com/Product/Product.a···25112006
(added) I just looked at the price, I purchased this for about $100 less than they have listed now. I wonder what is up with that? 
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Ofallon, Mo Weather |
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Spurge
Premium,VIP
join:2002-01-04
Columbia, MO
| reply to tstolze
So far my lighting disconnects have stopped as well, but I'm still using the Westell modem. Had a Tech out last week and they installed a whole house filter in my antique NID and haven't had any disconnects yet. Also haven't had any really bad storms yet but had a few light ones and never lost connection. |
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Doctor Olds
I Need A Remedy For What's Ailing Me.
Premium,VIP
join:2001-04-19
1970 442 W30
clubs:
| reply to tstolze
Well known issue in the Bellsouth/AT&T Southeast Forum.
Westell 6100s don't like storms.
»Is your DSL connection interrupted by Lightening?
»Which Modem Should I Trade my Westell For?
»Lightning
»Versalink 327w sensitive to lightning like Westell 6100?
»[Xtreme] DSL disconnects when ever you hear thunder
»So is it just me, or is the Westell 6100 flaky?
»[Line Problem] Losing Synch During Thunderstorms
»modem loses sync, everytime it lightnings
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What’s the point of owning a supercar if you can’t scare yourself stupid from time to time? |
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