kcazzie
One Of Jerry's Kids
Premium
join:2000-08-13
Morton Grove, IL
 ·AT&T Midwest
| [XP Pro] Windows Installer corrupted...
On my wife's XP PRO SP 3 her Windows Installer is corrupted... When I go to install it can't be installed because the SP 3 is newer... MS says, "Set Up detected that the service pack version of this system is newer than the update you are applying...There is no need to install update..."
Any ideas...?... |
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Cudni
La Merma - Los De Aca
Premium,MVM
join:2003-12-20
Someshire | what are you trying to install?
Cudni |
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kcazzie
One Of Jerry's Kids
Premium
join:2000-08-13
Morton Grove, IL
·AT&T Midwest
| It started yesterday when like that other person two of her words and office updates wouldn't update... I looked for a fix from what they said was the problem and MS said it was the Window Installer and I did what they said but then I go to the next place they tell me to and there is no new installer for SP 3... I didn't give it much thought, then today I noticed that her Flash was out of date and it wouldn't install... Looks like Windows installer is not working... |
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kcazzie
One Of Jerry's Kids
Premium
join:2000-08-13
Morton Grove, IL
·AT&T Midwest
| reply to kcazzie
I went to try and uninstall something and it says..."Windows Installer cannot be accessed ... may not be correctly installed... And like I said when I go to MS to install, 'Installer it says I already have a newer one, no need to install'... The old catch 22... ! .... |
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auggy
Premium,Mod
join:2001-12-24
Brockville, ON | Try un-registering then re-registering the Windows Installer:
Start > Run > msiexec /unregister > OK
then,
Start > Run > msiexec /regserver > OK |
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kcazzie
One Of Jerry's Kids
Premium
join:2000-08-13
Morton Grove, IL | Thanks,
I did already and no luck... I'll try again... |
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kcazzie
One Of Jerry's Kids
Premium
join:2000-08-13
Morton Grove, IL | Same thing, Failed to install... Then it tells me to change some setting in Active X, to no prevail... |
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auggy
Premium,Mod
join:2001-12-24
Brockville, ON
·Bell Sympatico
Host:
Microsoft help
edit:
May 14th, @10:50AM
| said by kcazzie  : Failed to install... Then it tells me to change some setting in Active X, to no prevail... What is the exact message you get?
If your Windows Installer is corrupted the following MS KB article has more things to look at:
»support.microsoft.com/kb/324516 |
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kcazzie
One Of Jerry's Kids
Premium
join:2000-08-13
Morton Grove, IL | Thanks,
That's one haven't found ... I'll give it a try...
Thanks again... |
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bcastner
Premium,MVM
join:2002-09-25
Chevy Chase, MD
clubs: 
·Verizon Online DSL
edit:
May 14th, @11:55AM
| reply to kcazzie
I would:
Note: Make a System Restore Point prior to these steps.
1. Do the Rename operations discussed in auggie 's KB link. You can ignore any other discussion in that KB. Do this with a slight variation:
Start, Run, CMD and press Enter
cd c:\windows\system32\dllcache
attrib -r -s -h msi.dll
attrib -r -s -h msiexec.exe msiexec.old
attrib -r -s -h msihnd.dll
ren msi.dll msi.old
ren msiexec.exe msiexec.old
ren msihnd.dll msihnd.old
cd C:\windows\system32
attrib -r -s -h msi.dll
attrib -r -s -h msiexec.exe msiexec.old
attrib -r -s -h msihnd.dll
ren msi.dll msi.old
ren msiexec.exe msiexec.old
ren msihnd.dll msihnd.old
exit
2. Download and install Windows Installer 3.1:
»www.microsoft.com/downloads/deta···6fd4138c
Reboot and test.
--
============
MS-MVP 2004 - -2008, ASAP Member
Users Helping Users
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kcazzie
One Of Jerry's Kids
Premium
join:2000-08-13
Morton Grove, IL
·AT&T Midwest
edit:
May 14th, @12:58PM
| Getting the same message ... "Set Up detected that the service pack version of this system is newer than the update you are applying...There is no need to install update..."
Edit; System Restore isn't working too... But I have been running ERUNT...
EditII;I went to install something else (just to check) and it says Windows Installer is not correctly installed...?...
EditIII; Also noticed that Windows Installer will not stay started like my other XP... (in services) ... |
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bcastner
Premium,MVM
join:2002-09-25
Chevy Chase, MD
clubs:
·Verizon Online DSL
| You have multiple issues. It appears that even the WMI service is damaged.
At least uninstall Service Pack 3. You will not be able to install Flash or anything else until you resolve the Windows Installer issue.
After the uninstall of Service Pack 3, try the repair methods for the Windows Installer discussed above. If no joy, to a repair in-place reinstallation of XP with a slipstream of Service Pack 3.
--
============
MS-MVP 2004 - -2008, ASAP Member
Users Helping Users
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kcazzie
One Of Jerry's Kids
Premium
join:2000-08-13
Morton Grove, IL
·AT&T Midwest
edit:
May 15th, @07:59AM
| reply to kcazzie
I guess I'm not the only one with this problem...
"After completing the installation of XP SP3 and the necessary restarts I am
unable to install any new software that uses the Windows Installer. Also
tried re-registering per the KB and restarting to have it work properly but
no luck."
»groups.google.com/group/microsof···b8bfcb5e |
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bcastner
Premium,MVM
join:2002-09-25
Chevy Chase, MD
clubs:
·Verizon Online DSL
| Do this then:
1. Use Add or Remove Progams and uninstall SP3.
2. Then first try an install of Windows Installer 3.1
3. If it refuses to install, do my entire earlier set of instructions, with a new addition as the first step:
Start, run, msiexec /unregister
--
============
MS-MVP 2004 - -2008, ASAP Member
Users Helping Users
|
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kcazzie
One Of Jerry's Kids
Premium
join:2000-08-13
Morton Grove, IL | Thanks, will do... |
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kcazzie
One Of Jerry's Kids
Premium
join:2000-08-13
Morton Grove, IL
·AT&T Midwest
| reply to kcazzie
A little OT... If you want to check the 'Version of Windows Installer' you are running here's a little vbs browser hosted script to find out... Mine is 3.14001.5512, and every time I want to install MS Installer I can't, because I have the newest version I guess...  ...
And MS doesn't have that one out for use yet, I guess it came with SP 3...!...
---> Here's the link... »msmvps.com/blogs/athif/archive/2···125.aspx |
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kcazzie
One Of Jerry's Kids
Premium
join:2000-08-13
Morton Grove, IL | reply to kcazzie
uninstalled SP 3 and Windows Installer is working fine... The new one must have got corrupted on the install... Now what to I do, that's the question...?...Do I reinstall SP 3, or leave it be...?... |
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bcastner
Premium,MVM
join:2002-09-25
Chevy Chase, MD
clubs:
·Verizon Online DSL
edit:
May 17th, @08:56AM
| The Windows Installer is not fine.
You need to force an installation/reinstallation of Windows Installer 3.1 prior to trying SP3 again.
The issue is that one or more of the Windows Installer DLLs is mis-versioned. XP SP3 will try to reconcile versioning differences based on the record stored as your baseline in $hf_mig$. If what is recorded there are your Cardinal Points for the Installer, issues will ensue.
1. Uninstall SP3 as you have done.
2. Try first a new install over the top with the newer Windows Installer 3.1 redistributable. If that works, you are good to go.
3. If that does not work, do the renaming operation I discussed earlier:
a. msiecec /unregister
b. Renaming:
cd c:\windows\system32\dllcache
attrib -r -s -h msi.dll
attrib -r -s -h msiexec.exe
attrib -r -s -h msihnd.dll
ren msi.dll msi.old
ren msiexec.exe msiexec.old
ren msihnd.dll msihnd.old
cd C:\windows\system32
attrib -r -s -h msi.dll
attrib -r -s -h msiexec.exe
attrib -r -s -h msihnd.dll
ren msi.dll msi.old
ren msiexec.exe msiexec.old
ren msihnd.dll msihnd.old
exit
4. Reboot.
5. Now install the Windows Installer 3.1 redistributable.
--
============
MS-MVP 2004 - -2008, ASAP Member
Users Helping Users
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kcazzie
One Of Jerry's Kids
Premium
join:2000-08-13
Morton Grove, IL
edit:
May 17th, @09:27AM
| Thanks, I thought the SP 3 installer was hosed... But what you said makes sense,,,
Thanks again... |
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