texans20
Johama McBama 08
Premium
join:2002-09-28
Texas!
clubs:
| Network
Sprint has perhaps the best voice and data network of all the carriers. Year after year, Virgin Mobile was rated highest when it comes to voice quality and signal quality, but Virgin Mobile is just a reseller of Sprint. Sprint was the first carrier to roll out 3G, and they are looking to the future with WiMax. What has taken Sprint down is their customer service. The new CEO is working hard to fix that, but I think it might be too late. I called Sprint customer service the other day, and I must say it was actually a positive experience for once.
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"I sincerely believe the banking institutions having the issuing power of money are more dangerous to liberty than standing armies." Thomas Jefferson |
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AZwldcats
Ummm That's Right
join:2001-02-20
Tucson, AZ
clubs:
| said by texans20  :Sprint has perhaps the best voice and data network of all the carriers. Year after year, Virgin Mobile was rated highest when it comes to voice quality and signal quality, but Virgin Mobile is just a reseller of Sprint. Sprint was the first carrier to roll out 3G, and they are looking to the future with WiMax. What has taken Sprint down is their customer service. The new CEO is working hard to fix that, but I think it might be too late. I called Sprint customer service the other day, and I must say it was actually a positive experience for once. I completely agree with everything you stated....
I got a CS rep that was more than helpful, It was amazing! |
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xenophon
join:2007-09-17
 ·Sprint Mobile Broa..
| I've been with Sprint a long time and have no service issues and I travel a lot. They've added CDMA to 4000-8000 iDen cellsites in last couple years. They also have better roaming agreements than any carrier.
Still not satisfied with support but I don't call them that much.
Would be interesting to see the CDMA churn vs iDen. It's the iDen side that's bleeding lots of customers. |
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ydoucare
join:2003-03-12
Rensselaer, IN
·Millenicom
·Sprint Mobile Broa..
| reply to texans20
said by texans20 :Sprint has perhaps the best voice and data network of all the carriers. Year after year, Virgin Mobile was rated highest when it comes to voice quality and signal quality, but Virgin Mobile is just a reseller of Sprint. Sprint was the first carrier to roll out 3G, and they are looking to the future with WiMax. What has taken Sprint down is their customer service. The new CEO is working hard to fix that, but I think it might be too late. I called Sprint customer service the other day, and I must say it was actually a positive experience for once. Agreed. Sprint's network is on the very bottom of their list of problems. As for CS, I called in a couple weeks ago to activate a new phone for a relative and the person was actually very nice and knowledgeable, and located in the United States. 
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Asus P5N-E SLI|E4500|2 GB DDR2 800|8800GT|Audigy + Front Bay|Hauppauge PVR-150MCE|Vista Ultimate + XP Pro SP2 dual boot|Sony Vaio VGN-CR290|Sprint Mobile Broadband|Netgear WGR614v8 |
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meister_sd
Premium
join:2006-01-29
La Mesa, CA
| reply to xenophon
said by xenophon :Would be interesting to see the CDMA churn vs iDen. It's the iDen side that's bleeding lots of customers. I would like to see the stats too. But I would bet it is the Sprint side. I handle the cell phones for our company and almost never have a problem with Nextel. Once they were bought out by Sprint, I still didn't have problems because I have a Nextel Corporate line to call - almost zero wait time. Once we moved a couple of Nextel Blackberry's over to Sprint, that's when the "fun" started. Sh*tty customer service, no priority number to call, broken promises, unreal hold times with constant call drops to boot. We almost canceled solely based on the Sprint issues.
OTOH, our Nextel is still rock solid. I went to the desert a couple of weeks ago and 4-wheeled into some remote areas. I tested my Nextel along side my AT&T and guess what? The ATT failed miserably (surprised?). No signal at all. The Nextel - 4 bars when on top of a hill, off and on in the canyons. I figure it's because Nextel is what most first responders use. Next weekend, I'll test Nextel against T-Mobile. I wish I had a Verizon phone. |
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MrMaster
What If
Premium
join:2000-12-16
Austin, TX
clubs: | reply to texans20
well...technically its evdo, not 3g.
And I think their voice quality sucks from multiple people who have called me on sprint.
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One never notices what has been done; one can only see what remains to be done. -Marie Curie |
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DarnellP
join:2004-10-12
Las Vegas, NV
| reply to meister_sd
said by meister_sd :said by xenophon :Would be interesting to see the CDMA churn vs iDen. It's the iDen side that's bleeding lots of customers. I would like to see the stats too. But I would bet it is the Sprint side. And you would lose that bet. THe CDMA side (Sprint) actually gained customers, but it wasn't enough to offset the loss of customers on the iDEN side (Nextel). |
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hottboiinnc
Kyle
join:2003-10-15
Toledo, OH
 ·buckeye cable
| reply to xenophon
Sorry to tell you but Sprint, VZ, and Alltel are all roaming partners. So you can't claim one has better roaming agreements then the other. Alltel to Sprint and VZ, Sprint to Alltel and VZ, VZ to Sprint and Alltel. How can VZW or Alltel not have almost the same network? Roaming is roaming when the agreements are all the same between carriers. |
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xenophon
join:2007-09-17
·Sprint Mobile Broa..
| reply to MrMaster
said by MrMaster :well...technically its evdo, not 3g. And I think their voice quality sucks from multiple people who have called me on sprint. Odd, I thought it was pretty clearly obvious that CDMA voice quality is better than GSM - it can be explained technically and is pretty obvious when checking them all from a landline phone. The worst sounding to me are ATT and T-Mobile phones. Sprint, Verizon, Alltel and other CDMA users w/out any question sound better - I suppose it's subjective. But it will also depend on the phone itself. Some CDMA phones are indeed crappy. |
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HEDP
join:2008-04-27
Miami, FL
| reply to hottboiinnc
Well for one Sprint Alltel are the only two carriers who have agreed for EVDO roaming agreements. So that agreement is better than the one Alltel has with Verizon, meaning Sprint customers can still use Power vision services vs Verizon customers who will not have Vcast services.
All roaming agreements are different and contain different services allowed, if your customers can have all access to services in area's that you do not service then you have a better overall coverage than your competitors. |
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hottboiinnc
Kyle
join:2003-10-15
Toledo, OH | I was not talking about EVDO. I was talking about regular voice and texting. |
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HEDP
join:2008-04-27
Miami, FL | Roger that. |
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meister_sd
Premium
join:2006-01-29
La Mesa, CA
| reply to DarnellP
Interesting.
We are getting pitched pretty hard by the other carriers to move over. They claim the iDEN isn't being expanded anymore, which I think is a shame. Even Sprint themselves is trying to get the iDEN users off that system and over to Sprint but without an effective walkie-talkie system it will be very hard since many people signed up for Nextel a long time ago for that very reason. |
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MrMaster
What If
Premium
join:2000-12-16
Austin, TX
clubs:
·RoadRunner Cable
| reply to xenophon
said by xenophon :said by MrMaster :well...technically its evdo, not 3g. And I think their voice quality sucks from multiple people who have called me on sprint. Odd, I thought it was pretty clearly obvious that CDMA voice quality is better than GSM - it can be explained technically and is pretty obvious when checking them all from a landline phone. The worst sounding to me are ATT and T-Mobile phones. Sprint, Verizon, Alltel and other CDMA users w/out any question sound better - I suppose it's subjective. But it will also depend on the phone itself. Some CDMA phones are indeed crappy. Well, I use to be on VZW for 8 years and they do have better call quality than the GSM carriers. However, while it could be the phones or maybe poorly spaced cell towers creating a bad signal...I don't like talking to several of my friends cause of the quality of the call. |
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