Pakapab
Premium
join:2002-03-17
Cap Haitien
 ·StarBand Communica..
·HughesNet Satellit..
| reply to Xtreme2damax
Re: Hughes Needs To Fix Their Screwed Up System!
How often do you power down your modem? Your modem needs to be on 24/7. If not the FAP bucket will not refill when you are not browsing. You should also if you have not already download and install a program called HN Fapmon. You can find links in this forum to the download site and lots of helpful info for this nifty little utility. It is a must have for all HughesNet users in my book. |
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Xtreme2damax
join:2007-03-21
| I found that is not true and just a spoonfed response their clueless indian tech support claims.
My bucket fills regardless of whether the modem is off or on, as it's controlled at the NOC and not the modem itself.
What happened was the usage page claimed I downloaded a 409 MB file between 1PM - 2PM which would trigger a fap.....if I actually had downloaded anything at all.
Problem is, I did absolutely no downloading, I was the only one on the system at the time (Router access logs prove that) and had nothing running that would consume bandwidth, yet I managed to download 409 MB in an hour which is even impossible for me during the fap free time.
During the fap free time it usually takes a little under or two hours to download about 400 MB, it simply can't be done in an hour with my speed.
Something in their weird wacky system is triggering phantom downloads at certain times.
This would periodically happen when we were on the "home" plan, however this is the first time it's happened since we upgraded t o the pro-plus plan a few months ago.
However I am out of the penalty box for now, but still needless to say I wasn't very happy. |
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Pakapab
Premium
join:2002-03-17
Cap Haitien
·StarBand Communica..
·HughesNet Satellit..
| You should download and install HP FapMon on your computer. You will have real time usage stats. And I beg to differ with you, but if your modem is off, I have it on good authority that your Fap bucket will NOT refill. As for your trouble, I have had similar problems in the past, so I downloaded HP Fap mon to use as proof that I was right and they were wrong if it were to happen again.
Pak |
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