spin55
@comcast.net
| comcast
Well, went from 10/1.5 to 1.5/1.5 ... went though the online tech help...Sends out service guy...seems they went from channel 80 to channel 73 to split up the users as they had too many and causing lag issues. Seems they put in traps if you dont have cable tv service also. (use Directv - more channels less money then comcast) Trap drops off everything BELOW channel 74...thats why the drop in speed. Some bright comcast person decided to do that...why? Tech takes out trap and I'm back up to 10+ down and 1.5 up...
Take care,
Spin |
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jt45
@comcast.net | i think someone is paying this person to keep posting this info on dslreports.com. i see this same info on here almost everday. can you report something new or do you get paid to put the some old stuff |
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fishmaster
Premium
join:2004-10-08
Rockford, IL | Not at all. Read the post 5/4/2008 first line |
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jt45
@comcast.net | that does not mean he is not being paid to keep putting this on here. i would like to see something new beside the same old sh*t |
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Anon123
@comcast.net | reply to fishmaster
Why not start posting ticket #'s? What you're doing is good by documenting issues but sort of pointless if you don't actually call in to request that your service be fixed. |
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fishmaster
Premium
join:2004-10-08
Rockford, IL
 ·Comcast
·Insight Communicat..
edit:
May 20th, @06:02AM
| I have called in and emailed multitude of times. However, I have had only two actual ticket numbers. I canceled the third as I had something (business/work) to do. Who's has the time to waste and sit around for a tech to come out only to confirm that it is an issue with them & not my lines or equipment uh? I don't. I run a remodeling business and my time is money especially in the Spring and Summer months when I have other things to do. BTW I got disconnected on the last call about the cable minutes before I updated my review. This as been another 'Norm' for my experience with Comcast.
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Browse A lot - Sign In Little - Post Even Less |
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syrkel2
join:2003-12-02
Galesburg, IL | reply to Anon123
I too have called in many times. I am in West Central IL (galesburg) and have the exact same problems that he is describing. Ever since the switch from Insight to comcast it has been nothing but problems. |
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