reedsr12
join:2008-03-08
Terre Haute, IN
 ·WildBlue
| reply to ChrisC
Re: [general] My WildBlue customer service horror story.
If you want out with no fee submit this complaint to the BBB for Wildblue's home state (Colorado) with Dish Networks name on the complaint as well and your Dish account number. Make sure to state in addition to everything above that you want to be released from the duration of the contract with NO termination fees in your BBB complaint.
It took a couple of weeks but the BBB forwarded my complaint to Dish and Dish released me from the wildblue portion of the contract with no termination fees. btw that is the first time the BBB ever worked for me, I didn't expect it to work when I submitted it and I have heard numerous stories about BBB's being more of a joke than anything.
That doesn't solve your modem billing issue, but it saves you termination fees.
The day after I canceled I went and picked up verizon wireless internet service. |
